Leadership Growth

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.

Tom Golisano understands the fears, risks, and challenges small-business owners face every day - he’s lived it. He has launched and grown his own highly successful businesses and mentored dozens of entrepreneurs, helping them build their own successful companies.

Do you know the best way to drive your company's growth? If not, it's time to boost your growth IQ. Trying to find the one right move that will improve your business's performance can feel overwhelming. But, as you'll discover in Growth IQ, there are just 10 simple - but easily misunderstood - paths to growth, and every successful growth strategy can be boiled down to picking the right combination and sequence of these paths for your current context.

American Christianity teaches the centrality of the individual: my will, my experiences, my decision, my heart, my work, and my dedication. Yet we couldn't be more unaware that Christ and His saving and comforting work are being lost. Our minds and hearts are captivated in some way by those who often preach the Christian instead of Christ.

Due to its raw storytelling style, compelling content, and fast pace, Explosive Growth is a one-of-a-kind business book that transcends the narrow entrepreneurial audience to also appeal to listeners and business students looking to learn about startup life and entrepreneurship. It holds nothing back while detailing the highest highs and lowest lows of what it's really like to run a startup.

Blue Ocean Shift is the essential follow-up to Blue Ocean Strategy, the classic 3.6 million copy global best seller by world-renowned professors W. Chan Kim and Renee Mauborgne. Drawing on more than a decade of new work, Kim and Mauborgne show you how to move beyond competing, inspire your people's confidence, and seize new growth, guiding you step by step through how to take your organization from a red ocean crowded with competition to a blue ocean of uncontested market space.

While many leaders have learned to tune out distractions that keep them from being productive, they remain deaf to their inner desires and emotions. In How to Lead in a World of Distraction, Clay Scroggins teaches leaders four simple habits that create space for emotional evaluation and exploration. These helpful practices will empower leaders to replace the chaos of their busy days with emotional competence and awareness that leads to a calmer, more fulfilling life.

Do you wish you knew how to manage your team better, and get them to commit to your bold vision? The truth is...the majority of managers are simply not very good at goal-setting. (Because they were never taught how to do it properly.) Most corporate goals are never completed on time, and even your highly-educated employees are (usually) not working on essential tasks during the workday. This can be damaging to your career, and can destroy your productivity.

Based on a large-scale research study of small group pastors, leaders, and members, Leading Small Groups That Thrive gives church leaders both what they want - practical, straightforward, actual small group member voices and experiences, and compelling guidance on how to build transformational groups complemented with real-life examples and data of successful small groups - and what they need - substantial, challenging insights and a data-driven model grounded in the latest research on church small groups.

In this fully revised and updated edition of her breakthrough book, Women of Destiny, best-selling author and speaker Cindy Jacobs reveals the biblical foundation for women in ministry and leadership. Through sharing her own story, successes, and failures, she speaks to the doubts, fears, and insecurities women have about stepping up and speaking out.

Combining the latest neuroscience, leadership, diversity, and mindfulness research with a wealth of practical exercises, award-winning leadership and diversity expert Ritu Bhasin unveils a cutting-edge framework for living and leading more authentically. She also reveals inspiring insights from a range of leaders who have overcome barriers to being authentic - including her own personal journey from lawyer to entrepreneur. The Authenticity Principle is a rallying cry to disrupt the status quo, bring your differences into the light, and help others do the same.

In his previous work, A More Christlike God, Brad Jersak looked to the incarnation of Jesus Christ to reveal the true nature of God as self-giving, radically forgiving, compassionate love. In this follow-up audiobook, after deconstructing four counterfeit ways, Jersak explores seven facets of the Jesus Way. Christ's radical revelation of true humanity beckons us, "Would you be human? Take up your cross and follow me."

In Think Remarkable, tech titan and creator of the Remarkable People podcast Guy Kawasaki delivers a practical, tactical, and sometimes radical discussion of how to make a difference in the world and live a fulfilling life.

Why are you struggling to grow your business when everyone else seems to be crushing their goals? If you needed to triple revenue within the next three years, would you know exactly how to do it? Doubling the size of your business, tripling it, even growing 10 times larger isn't about magic. It's not about privileges, luck, or working harder. There's a template that the world's fastest growing companies follow to achieve and sustain much, much faster growth.

Know What You're For details an effective growth strategy for businesses and nonprofits by closing the gap between two simple questions: What do you want to be known for? What are you known for? When the two answers match, organizations gain incredible momentum by unleashing the most powerful marketing force there is: lasting word-of-mouth support.

In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience – without considering the impact on your staff—actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time.

If it's good, it must be God. Right? These days the terms good and God seem synonymous. We believe that what's generally accepted as good must be in line with God's will. Generosity, humility, justice - good. Selfishness, arrogance, cruelty - evil. The distinction seems pretty straightforward. But is that all there is to it? This audiobook will do more than ask you to change your behavior. It will empower you to engage with God on a level that will change every aspect of your life.

No matter what kind of organization you work for, whether it's your own small business or a global Fortune 100 company, your number one goal is success. Predictable Success takes you step-by-step through a startlingly simple, intuitive, and universal process that shows you how to bring sustained, lasting, predictable success to your organization.

Want to get the best deal when you decide it's time to sell your business? Then there's only one strategy you need! Discover the ultimate guide to leveraging acquisitions for a lucrative exit strategy. This comprehensive guide offers expert advice and practical tools to enhance your business's value and secure a top-dollar sale. Learn to navigate the acquisition process efficiently, develop effective deal strategies, and assemble a formidable team for explosive growth.

The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lynch - under the leadership of author Rob Knapp - it has grown increasingly popular within the financial services industry.