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The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

The future of our world is evolving towards an era where interaction with machines form the foundation of most tasks we perform. In light of this, it is important to gain actionable knowledge in machine learning technologies and skills. These skills will be useful in the near future as you maneuver through different career paths. This audiobook introduces you to vast concepts in machine learning that will be important to your career. You will have learned so much about machine learning and the respective python libraries that you will use when building models all the time.

This life-transforming audiobook will teach you how to reprogram yourself in seven simple steps. The truth is that our daily life is governed by habits, not conscious choices. Fortunately, modern psychological science has discovered step-by-step techniques to change these habits. You analyze them using a specific procedure, tweak a few details, and boom! All of a sudden, you’re excited about going to the gym, and you automatically go to bed earlier, and you’ve given up smoking.

A lot of times, our temptations take the better of us. We have goals and ambitions and we have work to do, but we just keep wasting hours at doing things of no use. We look at other people's bodies, physiques, and successes and get jealous of them.You know that you are capable of doing similar or better things but you are just not doing it. Every time you try, you fail only because you don't stick to the plan and give up on it easily. You don’t lack motivation or ideas; you lack discipline.

Excel VBA: A Comprehensive Beginner’s Guide to Learn Excel VBA Step by Step will take you from the basics of coding all the way to writing your own programs. You’ll learn to create dialog boxes and UserForms, install add-ins that make Excel VBA more powerful, and utilize the debug tool to find errors. You might be worried that you’ll be in over your head, but where this book differs from others is in the method of instruction. Instead of telling you about all the great features of VBA, this book will take you through each step and explain what to do, and why.

Pеорlе соuld еаѕilу grаѕр thе nееd fоr Lеаn Six Sigmа аnd itѕ fundаmеntаl truth: Quаlitу imрrоvеѕ ѕрееd, аnd ѕрееd imрrоvеѕ ԛuаlitу. But I hеаrd оnе ԛuеѕtiоn rереаtеdlу: Hоw dо I аррlу Lеаn Six Sigmа tо a ѕеrviсе оrgаnizаtiоn? Thiѕ bооk brеаkѕ thаt раrаdigm: Almоѕt аll thе аррliсаtiоnѕ оf Lеаn аnd Six Sigmа аrе fоr ѕеrviсеѕ аnd trаnѕасtiоnѕ.

Shopify is an online e-commerce service that allows users to create and run online stores to sell physical products. It offers online retailers a suite of services to simplify the process of running an online store for small merchants. Shopify is a very effective means to earn a passive income. Dropshipping is one of the key investments that pays the most lucrative income. This audiobook explains all that be accomplished with Shopify and provides in-depth details of a person can get started with their own e-commerce service.

To compete with today's increasing globalization and rapidly evolving technologies, individuals, and organizations must take their ability to learn - the foundation for continuous improvement, operational excellence, and innovation - to a much higher level.

Spotify’s algorithm is kind of a black box. Your song releases, you do some marketing, and then it gets thrown onto some algorithmic playlists, sometimes. To most artists, it may as well be completely random, but behind the scenes, there is some very particular code executing purposefully written algorithms. Unfortunately, we have no idea what this algorithm actually is.

Do you want to speak English fluently in various business situations? Listen to "English in Situations. Business English - New Edition". This audio course at intermediate level masters the conversational skills required to communicate freely in the office, when seeking new employment or travelling on a business trip. Each lesson presents a new subject of typical conversations and teaches how to form sentences independently.

Saying no should be practiced, mainly if you are used to being too available for quite a while. Ouch! Was that excessively unforgiving? I needed to make sure you were perusing. If you are not used to stating "no" it will feel outsider, peculiar, and uncomfortable. Start little and simple. Practice getting good at small nos. Like no to the servers when they inquire whether you need a beverage other than water at the café. Or on the other hand no to your kid when they have spent their remittance.

Tools of Systems Thinkers shares powerful strategies to organize your thoughts into transparent patterns and find the real roots of your problems to fix them, once and for all. Notice details others miss. See through complexity. Resist jumping to conclusions prematurely. Evaluate information correctly and consistently to make better decisions. Stop sabotaging your self-interest. Overwrite your autopilot with logical and analytical tools. This unique book will give them to you. Learn to utilize mental models and system maps to your greatest advantage.

In Fail Fast, Learn Faster: Lessons in Data-Driven Leadership in an Age of Disruption, Big Data, and AI, Fortune 1000 strategic advisor, noted author, and distinguished thought leader Randy Bean tells the story of the rise of Big Data and its business impact-its disruptive power, the cultural challenges to becoming data-driven, the importance of data ethics, and the future of data-driven AI.

Do you want to be the most likely applicant for a job? Do you often find accounting a hard subject? To push yourself beyond your limits, are you trying to know accounting? Would you like to understand better the purpose and application of accounting and how it is implemented? In this book, all the concepts are present in full detail for your knowledge so that you become a master in accounting. This book is simple and easy to understand. This book will turn out to be an excellent guide for beginners who wish to learn accounting.

Want a career as a software engineer? Don’t want to spend years or the money going to school? Have to write code for your current job?The lessons in this book are all things author Tommy Chheng learned are vital to developers during his career. This book will teach you what tools you will need, how to ask the right questions, how to solve a programming problem, the important comptuer science topics, how to get hired, and more.

The law of attraction has a myth to be dispelled—it simply doesn’t work without the right action. However, when you get this right, your life can truly be magical! A Year of Massive Abundance provides exactly what you need to understand so you can implement the law of attraction the right way with the right action, steps, and positive affirmations that will help keep you on the right track. Anyone can gain massive transformation with this audiobook, whether you’re just starting your positive transition or have been applying the law of attraction for a while now.

Happiness is a choice you make. Learn how to have a happy mind. Build a Happier Brain is a theory that offers a lot of practical ways to be happier. It will enrich your rational brain with psychological theories and neuroscience based on decades of happiness research, and it will also tell you about how happiness through effective daily habits can invite joy into your personal life, work life, and relationships.

Having a passive source of income is one of the best ways of earning an extra income, improving your lifestyle, and getting ahead in life. The most convenient yet affordable way of setting up a passive source of income is starting a dropshipping business. Setting up your own dropshipping business is simple and fast. Anybody can start their own e-commerce retail business using the dropshipping model.

Don’t make the mistake so many other companies make where they just plaster the same material, the same message on every social media platform without thought or finesse. This book will teach you how to master each platform and custom tailor your marketing approach to each platform while still keeping a consistent streamlined branding message.

Ninety percent of the world's population wants a better life. But wishing is not going to improve the quality of life. You can only improve your lifestyle by changing your mind. To gain a foothold, our mind-set needs to change completely. All that you have been taught to a child and your school years have to be re-evaluated and transformed. Although the way you were taught was not wrong, it has not taken into account the needs and the ambition in this age that you are now in.