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The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

The younger you are when you unlock the secrets of money, the more money you’ll have in your life. At your age, you have an advantage over the adults around you–the earlier you start with good financial habits, the more money you’ll have later. You’ve found a fun and engaging guide written by a teenager–one who already understands how to build wealth.

From generating ideas to gaining your first paying customers, The 7 Day Startup is the bootstrapper's bible for launching your next product.

This is the first reference book on intelligent automation (IA). Also called hyperautomation, it is one of the most recent trends in the field of artificial intelligence. IA is a cutting-edge combination of methods and technologies involving people, organizations, machine learning, low-code platforms, robotic process automation (RPA), and more. This book is for everyone - whether you are an experienced practitioner, new to the topic, or simply interested in what the future holds for enterprises, work, life, and society as a whole.

Want to learn Chinese for professional reasons? Then take your Chinese to the next level with Learn Chinese: Ultimate Guide to Speaking Business Chinese. You will learn how to communicate in business environments and make a great impression. With this audiobook, you master business-level Chinese conversations, phrases, and vocabulary.

The 80/20 Principle, also known as the Pareto Principle, is a powerful concept that has been widely applied in various fields such as economics, business, and personal development. The principle states that in many situations, roughly 80% of effects come from 20% of the causes. This means that a small number of inputs (the 20%) are responsible for a large proportion of outputs (the 80%). In this audiobook, you will learn about the 80/20 Principle, and how you can use it to improve your productivity, efficiency, and effectiveness in various areas of your life.

What if there were a way to cut through all the financial mumbo-jumbo? Wouldn't it be great if someone could really explain to us - in plain and simple English - the basics we must know about investing in order to insure our financial freedom? At last, here's good news.

Harvard Business Review called data science “the sexiest job of the 21st century,” so it's no surprise that data science jobs have grown up to 20x in the last 3 years. With demand outpacing supply, companies are willing to pay top dollar for talented data professionals. However…To stand out in one of these positions, having foundational knowledge of interpreting data is essential.

There’s a message getting a lot of airtime these days. It says to be successful, you have to step into the spotlight, climb the ladder, become the boss, or chase whatever version of success that’s been dangled in front of you.

This concept of "being your own boss" is undoubtedly an alluring one. Nonetheless, not everyone can be a boss - not one decent or effective, at least. If you are actually an employee of someone (not a boss), it is perfectly natural to fantasize about owning a business of your own on those days when you are fed up with your current boss or work. The rags-to-rich stories you hear about entrepreneurs who have turned their visions into millions or even billions of dollars, make your fantasy even more attractive.

Making decisions is not an easy task. When faced with a situation where you have to make a decision, get logical, and think smart, do you wisely use your intuition or do you just get stuck in the moment? This audiobook will help you be great at critical thinking; no more overthinking for you once you listen to this audiobook.

You know you want to spot and stop manipulation from taking root in your life. You want to wrest back that feeling of control and get the sense of empowerment where no one but yourself holds the key to your destiny. In Manipulation, you will learn how to do so.

Discover two powerful books in one bundle. In Day Trading Strategies, learn the best and most powerful trading strategies to create abundance in your life. And ensure that you will be able to invest wisely in your future with the practical information found in Stock Market Investing for Beginners. 

In the 21st century, technology destroyed most people’s ability to speak around people, to use their brain and their mouth at the same time. Negotiation, along with leadership and public speaking, is one of those skills that almost nobody has, or even if they have them to some degree, the level is very low. After more than three years of analysis of high-performance people, most successful negotiators and speakers, people who are at a very top of what they do, I decided to create and teach you not only the fundamentals but to make a complete step-by-step guide of negotiation.

Let me help you take the complexity out of this hobby and show you exactly what it takes to collect antiques like a seasoned veteran. I give you the in-and-outs of this business within this guide. Gaining the knowledge needed to identifying antiques is a must and once you have discovered this knowledge you will have the confidence and be well on your way to becoming an antique collector.

This audiobook is a culmination of nearly 50 years of art sales and marketing experience. It is jam-packed with useful information, ideas, and advice that any artist can use to become more successful, particularly by selling their work to interior-design professionals.

A positive attitude gives you power over your circumstances instead of your circumstances having power over you. Each thought you have has the power to change your life.

Ninety-four percent of consumers will leave a website if it has poor graphic design. Do you want to effortlessly keep an audience’s attention on your data visuals and not their phones? Keep listening.

The future of our world is evolving towards an era where interaction with machines form the foundation of most tasks we perform. In light of this, it is important to gain actionable knowledge in machine learning technologies and skills. These skills will be useful in the near future as you maneuver through different career paths. This audiobook introduces you to vast concepts in machine learning that will be important to your career. You will have learned so much about machine learning and the respective python libraries that you will use when building models all the time.

The Art & Science of Storytelling is a practical audiobook that will teach you how to tell better stories in conversations, business meetings, in leadership positions, and for brand building. The Information Age has ended, and the Storytelling Age has begun. Enter the new era with the utmost confidence.