Management Communication Skills

This is a complete and practical guide which highlights the authors' new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. The authors introduce a novel concept called the Circle of Persuasion which offers sales reps a new approach in this potentially tricky process. Along the way, When Buyers Say No details prescriptive steps and even sample dialogues that will instruct and guide sales professionals on how to best cultivate buyer-seller relationships.

We never intend to be in a relationship to struggle, cause pain, and feel hurt. Yet it happens so often! What are we doing wrong when our intentions are right? Fights, misunderstandings, and disconnection can taint even the purest of love. And then one starts questioning, "Will we ever have a healthy and harmonious relationship?" or "Are we right for each other?” These thoughts can create a snowballing effect that leads to breakup. When, in reality, the question one should ask is: “How can we have a healthy and harmonious relationship and be good to each other?”

Jim Hopkinson details a novel way to get the the raise you deserve. Using these 10 steps, you will be able to confidently and effectively negotiate your salary. With helpful tips and questions throughout, this audiobook gives listeners the tools to conquer "the evil HR lady".

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.

If you've felt alienated and alone in recent years, you're in good company. Whether it's a rift in your family, polarization at your workplace or just a sense that society isn't as connected as it once was, many of us feel painful chasms in our connections. Internationally-recognized curiosity expert and bridge builder Scott Shigeoka knows that there’s only one cure: Deep Curiosity.

How are you supposed to tell someone that they're not meeting expectations without crushing their spirit? Regular feedback, when delivered skillfully, can turn average performers into the hardest workers and stars into superstars. Yet many see it as an awkward chore: Recent studies have revealed 37 percent of managers dread giving feedback, and 65 percent of employees wish their managers gave more feedback. This trail-blazing new model eliminates the guesswork.

Your projects, programs, and career turn on the difference between "no" and "yes". Yet selling ideas, especially the kinds of ideas that make organizations work, is a skill shrouded in mystery. Part emotional intelligence, part politics, part rhetoric, and part psychology, selling ideas is not like tricking someone out of his money. It's about helping others to see things your way: engaging their minds and imaginations.

Explaining power and privilege and the links between individual safety and community safety, Cristien Storm shows listeners how to set emotional boundaries that build vibrant social movements and a better world for all.

Understanding self and putting key strategies into place to improve self-acceptance is imperative to developing high EQ. This means that developing EQ needs to start from yourself. This book provides insight into 10 areas you’ll need to understand to develop EQ skills to lead a happier and fulfilled life. Learn the relationship building strategies that will get you that promotion or create meaningful relationships.

Have you ever wondered why some people seem to get all the good things life offers while others stand on the sidelines and wonder why me? Some people will tell you it's ambition, IQ, and position that determines life's outcomes. What if I told you there was something within each of us that promises greater happiness and success? It's called Emotional Intelligence, and it is available to you by simply listening to this book and following the six steps it presents.

Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own. The process can be precarious. The key, Kahnweiler says, is to remember that these relationships are most successful when opposites stop emphasizing their differences and use approaches that focus them both on moving toward results.

This audiobook is in Spanish. We have all been in situations where an apology is necessary. Here's a compassionate guide, filled with anecdotes and research, designed to help individuals and couples resolve interpersonal conflicts.

The Art of Influence will make you think twice about everything you've ever learned about influence. As Chris Widener's inspiring story reveals, it's not something you "do" to other people but rather something that starts with how you shape and transform your own life.

All relationships take time and effort to make it work, but often and very understandably so, the daily demands and distractions of life make it tempting to simply look the other way (usually to the smartphone) and think “perhaps this is as good as it gets”. But, unresolved issues do take its toll, and with time, it becomes seemingly impossible to manage. But, it doesn’t have to be this way and the good news is, it all starts with you.

Therapist Chloe Brotheridge has used the latest scientific research and her own personal experience to create a programme that has already helped thousands of her clients to overcome anxiety. The Anxiety Solution will provide you with simple yet powerful practical tools to help you manage your symptoms and start feeling better every day. Chloe will help you to understand why we feel anxious in the first place and equips you with techniques to help manage the symptoms and start living a happier, more confident life.

For many women, creeps are a serious, ubiquitous, pervasive problem. They seem to be everywhere. Not only do they pester us in public, but some are capable of worming their way into our social life, poisoning our experiences. For many men, creeps are like unicorns: They hear about them a lot, but they never actually see one. Even when they do, they don’t understand what the fuss is all about. This books aims to bridge that gap by explaining the nature of creeps, how and why they manage to infiltrate our social circles, and how we can best deal with them in a safe and timely manner.

Collaborative intelligence, or CQ, is a measure of our ability to think with others on behalf of what matters to us all. It is emerging as a new professional currency at a time when the way we think, interact, and innovate is shifting. In the past, "market share" companies ruled by hierarchy and top-down leadership. Today, the new market leaders are "mind share" companies, where influence is more important than power, and success relies on collaboration and the ability to inspire.

Families spend 50 minutes per day arguing, do you want to be wasting your life in conflict? The right tools can help you turn fights into positive learning experiences and even opportunities for growth. Mastering Confrontation by Robert Hunt can help you change your mindset gradually using concrete steps. Get this audiobook now to master uncomfortable situations, improve your communication, and learn the ins and outs of conflict resolution.

Before you can lead change, you must first learn to communicate effectively.Sync or Swim will help you: break through apathy and cynicism to inspire teamwork; empower and energize frustrated colleagues; and create an engaging work environment.

Whether you are forced to negotiate a high-pressure business deal or confront an angry family member, within the chapters of this book you will learn how to manage your emotions and quickly process information during stressful situations. You will learn how to effectively read your counterparts and how to decipher their words and body language. This book will properly prepare you for conflict and how to effectively use these skills in multiple real-world situations.