Management Communication Skills

Quantum Negotiation is a handbook for getting what you need using a mindset and behaviors based on a refreshingly expansive perspective on negotiation. Rather that viewing every negotiation as an antagonistic and combative relationship, this book shows you how to move beyond the traditional pseudo win-win to construct a deal in which all parties get what they need. By exploring who we are as negotiators in the context of social conditioning, this model examines the cognitive, psychological, social, physical, and spiritual aspects of negotiation to help you produce more sustainable, prosperous, and satisfying agreements.

In this social-media frenzied world every individual and company needs a CSO - a Chief Story Officer. People and companies today are losing their ability to connect with others in meaningful, authentic ways. Visit any shopping mall, college campus, or city park, and what do you see? People are focused on their smartphones. They are zombies walking around with their heads down, staring at their screens, bumping into other zombies, but never engaging in conversation.

Viele Menschen leiden still unter dem Verhalten ihrer Chefs. Nur die wenigsten Mitarbeiter äußern ihren Frust deutlich gegenüber ihrem Vorgesetzten. Stattdessen wird lieber am Kopierer gelästert, hinter verschlossenen Bürotüren geweint oder einfach irgendwann gekündigt. Und der Chef - der wundert sich, denkt er doch, er habe alles richtig gemacht und sich nichts vorzuwerfen. Was wäre, wenn ihm nun jemand mal die Wahrheit sagen würde? Genau das passiert dem Manager in Christian Zipfels Hörbuch. Während einer Betriebsversammlung bekommt er zufällig mit, wie sich drei Mitarbeiter aus anderen Abteilungen über das Verhalten ihrer Vorgesetzten aufregen. Er gerät ins Grübeln...

Liderar é comunicar. Quem chegou à posição de liderança pode inferir que já se comunica bem. Ou, por outro lado, que o essencial é fazer e não comunicar. Neste audiolivro revelador, dois craques na área explicam a importância da boa comunicação e mostram os segredos para chegar lá. Além das questões verbais, como a escolha das palavras, o jornalista Mílton Jung e a fonoaudióloga Leny Kyrillos destacam aspectos como o olhar, a postura, o humor, a roupa e, claro, a fala.

¿Sientes que a veces te falta la palabra justa en el momento adecuado? ¿Quieres mejorar tu capacidad para comunicarte asertivamente y comprender a los demás a un nivel más profundo? ¿Deseas liberarte de esos pensamientos excesivos que te impiden avanzar? Descubre en "Habilidades Comunicativas" 4 libros en 1, las herramientas y estrategias esenciales para transformar tu forma de comunicarte y relacionarte con el mundo que te rodea.

The author set about writing the book after reflecting on an uncomfortable incident on the New York State Thruway, which resulted in him pulling alongside another driver, sticking out his middle finger, and delivering a profanity-laced rant.

Jared Quan shares the experiences, techniques, strategies, and tools that have allowed him to not only network within the community, but to thrive in extraordinary ways.

Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: Satisfied customers equal success!

In today’s corporate world and in politics, people with the ability to captivate and persuade those audiences they speak to usually find themselves recognized at a high level and in great demand. While their audiences may range from just a single client in a sales presentation to a fully packed stadium at a political rally, the techniques used by all successful presenters have a common theme.

This audiobook helps to remove the fear of misunderstanding when one expresses love in a corporate environment by teaching them to do this through their actions toward those they lead, by elevating those led to a place of honor and prominence. Treating them with more care and concern than is normally encountered in the corporate world of today. Put aside your concerns of appropriate behavior and do a deep dive into how to change your mindset on leading from a place of love.

Up to today, you've been behaving the way you do because of old internal programming and the attitudes that support those patterns. You may consider alternatives, but most of the time you tend to run on autopilot from your past learning. Within the framework of your thinking and focus, are you directing your destiny and life intentionally or are you going through life by default? That is a choice. The goal of The Achievement Manifesto is to give you a comprehensive formula for generating the success you desire - both personally and professionally.

As you face daily choices that require yes or no decisions, there are times when you feel paralyzed - either from fear of making the wrong choice or because of too many seemingly equal options. Social entrepeneur Jeff Shinabarger helps you break through these moments of tension and transition with proven ways to move toward good choices.

When it comes to negotiation, there is an ugly double standard. As women, if we make concessions to further a deal, we're viewed as weak. But if we play hardball, we can be seen as overly aggressive - and the strategy backfires. No wonder most women hate negotiating.

This unique book enables communicators of all kinds to think on their feet, even when taken by surprise. It is the ideal book for corporate trainers, speakers, and teachers who do not want to be caught in a pinch. Lowe provides presenters with the basic skills necessary to incorporate improvisational thinking and speaking into their own presentational style. The pathways opened by this ancient theater form can transform a presenter's most fundamental approaches to teaching, training, and communicating.

The Charisma Code is a handbook for connecting across cultures. The best connectors are the biggest influencers, and those who influence culture change the world. The key is unleashing your inner soul force - your charisma - to attract, connect, engage and bring value to your relationships. In her barrier-breaking book, cultural anthropologist, Robin Sol reveals how anyone can tap the language beyond words to build bridges, open doors, or start revolutions.

Success is built on connections we make with people and ideas. Whether it's connecting with customers to improve their service experience, or connecting with the strategic business plan and objectives for the coming year, the foundation for success starts with connection. In Connect, Keith Harrell and Hattie Hill reveal the seven core competencies needed to connect individuals and organizations in order to heighten productivity and to maximize personal and professional success.

Marriage is hard work. After the fairy tale "I Dos" come chores, bills, fights, and plain weariness. Many couples are unsure how to fix their problems and wonder if their relationships really have what it takes to go the distance. (Hint: They do!) Luckily, relationship experts Jim and Elizabeth Carroll have created a program proven to mend marriages, revive relationships, and make the happily-ever-afters come true.

En "El poder del conflicto", los autores explican qué sucede cuando aparecen los desacuerdos entre las personas y cómo podemos pasar de un abismo a la reconexión armoniosa. Trabajar en los constantes desajustes y sus reparaciones de la vida cotidiana - el silencio y la evasión son, en realidad, obstáculos que nos impiden crecer - nos ayuda a formar relaciones profundas, duraderas y de confianza, así como adquirir resiliencia en tiempos de estrés y trauma, y ​​alcanzar un sólido sentido del yo en el mundo.

Speaking well in public can open many doors for us. From a professional point of view, it can help to increase the possibilities in a job interview, get more credibility and attention in work meetings, obtain better results in an examination, attract clients for a company or project, gain the confidence of your team, and leadership. Learn the techniques of powerful people who can win people’s hearts and achieve their goal by speech. Learn why people listen to them. Learn why they matter and how you can make your speeches impactful using their secrets.

Elevate the Debate helps researchers of all types more effectively communicate their work in any number of areas, from traditional news outlets to the new media platforms of the digital age. After listening to this book, you will be inspired and equipped to use traditional and digital media environments to your advantage. This real-world guide helps you present your data-driven research with greater clarity, coherence, and impact.