Management Communication Skills
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Language and the Pursuit of Happiness
- A New Foundation for Designing Your Life, Your Relationships and Your Results
- Auteur(s): Chalmers Brothers
- Narrateur(s): Chalmers Brothers
- Durée: 10 h et 28 min
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A new way of understanding language provides a powerful new foundation and a new set of tools for designing and re-designing your life, at home and at work, and everywhere in between. This is especially relevant for everyone seeking meaningful change in their lives, as well as those for whom building and maintaining mutually-beneficial relationships is important. And it's particularly useful for leaders, managers, salespeople and anyone else who "gets paid to have effective conversations"!
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Language and the Pursuit of Happiness
- A New Foundation for Designing Your Life, Your Relationships and Your Results
- Narrateur(s): Chalmers Brothers
- Durée: 10 h et 28 min
- Date de publication: 2011-04-04
- Langue: Anglais
- A new way of understanding language provides a powerful new foundation and a new set of tools for designing and re-designing your life....
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Prix courant: 21,89$ ou 1 crédit
Prix réduit: 21,89$ ou 1 crédit
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Auteur(s): Career Track
- Narrateur(s): Rick Brinkman, Rick Kirschner
- Durée: 3 h et 50 min
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Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help - even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Narrateur(s): Rick Brinkman, Rick Kirschner
- Durée: 3 h et 50 min
- Date de publication: 2019-10-01
- Langue: Anglais
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This informational course will give you tips and techniques to give your customers exceptional telephone customer service....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Exceptional Customer Service
- Auteur(s): Fred Pryor Seminars
- Narrateur(s): Mark Neves
- Durée: 4 h et 3 min
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Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: Satisfied customers equal success!
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Exceptional Customer Service
- Narrateur(s): Mark Neves
- Durée: 4 h et 3 min
- Date de publication: 2019-10-01
- Langue: Anglais
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Professional customer contact is a learned skill - something everyone in your organization can improve by developing new skills and keeping old ones well practiced. This popular, best-selling program provides the best advice available on how to wow your customers....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Simple Scripts for Problems at Work
- Auteur(s): Pryor Learning Solutions
- Narrateur(s): Michelle Milldyke
- Durée: 1 h et 5 min
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With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.
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Simple Scripts for Problems at Work
- Narrateur(s): Michelle Milldyke
- Durée: 1 h et 5 min
- Date de publication: 2019-10-01
- Langue: Anglais
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With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise....
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Prix courant: 10,01$ ou 1 crédit
Prix réduit: 10,01$ ou 1 crédit
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Real Communication
- How to Be You and Lead True
- Auteur(s): Gabrielle Dolan
- Narrateur(s): Katherine Littrell
- Durée: 4 h et 57 min
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What's happened to real? In a world of jargon, acronyms, and distrust, does authenticity in leadership mean anything anymore? The answer is a resounding yes. Businesses and organizations are starving for real communication and authentic leadership. But there's a lot of baggage and distrust to overcome. With real-life case studies, pointers, and guidelines, leadership consultant Gabrielle Dolan shows you how authenticity can earn trust with honest communication, and why it's well worth the effort.
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Real Communication
- How to Be You and Lead True
- Narrateur(s): Katherine Littrell
- Durée: 4 h et 57 min
- Date de publication: 2019-06-10
- Langue: Anglais
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What's happened to real? In a world of jargon, acronyms, and distrust, does authenticity in leadership mean anything anymore? The answer is a resounding yes. Businesses and organizations are starving for real communication and authentic leadership....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Micromessaging
- Auteur(s): Stephen Young
- Narrateur(s): Michael Sears
- Durée: 5 h et 28 min
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People often convey intended and unintended messages in ways that extend far beyond the words they use. A gesture, a tone, a figure of speech - it's our unconscious biases that speak volumes. When you understand how they are manifested through “micromessages”, you operate a step ahead of everyone. This peerless guide has helped business leaders across more than 300 companies in 35 countries. Now, this new edition has been updated for a world where digital platforms and social upheaval have revolutionized the way we communicate.
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Micromessaging
- Narrateur(s): Michael Sears
- Durée: 5 h et 28 min
- Date de publication: 2021-07-27
- Langue: Anglais
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This peerless guide has helped business leaders across more than 300 companies in 35 countries to build their leadership effectiveness. Now, this new edition has been updated for a world where digital platforms and social upheaval have revolutionized the way we communicate....
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Prix courant: 18,38$ ou 1 crédit
Prix réduit: 18,38$ ou 1 crédit
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How to Win Arguments
- Learn Strategic and Powerful Techniques to Win Arguments in an Effective Way. A Life Skill for Everyone and a Great Way to Become...Development, Success and Happiness
- Auteur(s): Robert Krishna
- Narrateur(s): Christopher Miller
- Durée: 5 h et 12 min
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Arguing is probably one of the more frustrating things to do, especially if you're not arguing with someone who's equally matched. There are some tips and tricks that might help you win an argument, and it is important to remember that the best arguments are always backed up with data.
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Is this some kind of AI garbage?
- Écrit par Rob St.George le 2024-05-24
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How to Win Arguments
- Learn Strategic and Powerful Techniques to Win Arguments in an Effective Way. A Life Skill for Everyone and a Great Way to Become...Development, Success and Happiness
- Narrateur(s): Christopher Miller
- Durée: 5 h et 12 min
- Date de publication: 2022-10-11
- Langue: Anglais
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Arguing is probably one of the more frustrating things to do, especially if you're not arguing with someone who's equally matched. There are some tips and tricks that might help you win an argument, and it is important to remember that the best arguments are always backed up with data....
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Prix courant: 20,19$ ou 1 crédit
Prix réduit: 20,19$ ou 1 crédit
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Mary Pearl T Traditions for Healthy Relationships in Alanon and Alcoholics Anonymous
- Auteur(s): History of Recovery
- Narrateur(s): Mary Pearl T, A Bill Friend
- Durée: 6 h et 35 min
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Popular recovery speaker Mary Pearl T talks about relationships and relates them, often humorously, to the traditions. Lots of great stories. Great fun.
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Brilliant
- Écrit par Amazon Customer le 2023-10-28
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Mary Pearl T Traditions for Healthy Relationships in Alanon and Alcoholics Anonymous
- Narrateur(s): Mary Pearl T, A Bill Friend
- Durée: 6 h et 35 min
- Date de publication: 2023-01-24
- Langue: Anglais
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Popular recovery speaker Mary Pearl T talks about relationships and relates them, often humorously, to the traditions. Lots of great stories. Great fun....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Lead with a Story
- A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire
- Auteur(s): Paul Smith
- Narrateur(s): Jeff Harding
- Durée: 11 h et 56 min
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Clarity is key for any successful leader, so much so that top corporations, such as Micorsoft. Nike, Proctor and Gamble, Kimberly Clark, and many more, have incorporated storytelling into their leadership training programs. These companies know that before you can become a strong leader, you must first master the art of storytelling so you can communicate your vision to your team and inspire them to execute on objectives.
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Lead with a Story
- A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire
- Narrateur(s): Jeff Harding
- Durée: 11 h et 56 min
- Date de publication: 2023-01-31
- Langue: Anglais
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Storytelling has become the latest and greatest tool for effective, inspirational leadership. Learn how a stunning delivery can result in phenomenal success....
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Prix courant: 32,62$ ou 1 crédit
Prix réduit: 32,62$ ou 1 crédit
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Leadership Language
- Using Authentic Communication to Drive Results
- Auteur(s): Chris Westfall
- Narrateur(s): Chris Westfall
- Durée: 4 h et 48 min
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Today's leaders face so many challenges - employee retention, operational efficiency, culture, collaboration, leading across generations, and more - but communication is at the heart of every one of those issues. A clear message with a powerful delivery gets you halfway home. Leadership Language will help you to peel back the ineffective "business speak", so you can change the conversation. And change your results.
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Leadership Language
- Using Authentic Communication to Drive Results
- Narrateur(s): Chris Westfall
- Durée: 4 h et 48 min
- Date de publication: 2019-03-12
- Langue: Anglais
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Today's leaders face so many challenges, but communication is at the heart of every issue. A clear message with a powerful delivery gets you halfway home. Leadership Language will help you to peel back the ineffective "business speak", so you can change the conversation....
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Prix courant: 17,81$ ou 1 crédit
Prix réduit: 17,81$ ou 1 crédit
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From the Board Room to the Living Room
- Communicate with Skill for Positive Outcomes
- Auteur(s): David A. Hiatt
- Narrateur(s): Mike Lenz
- Durée: 3 h et 4 min
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Mastering communication skills is a lifelong process. In From the Board Room to the Living Room, corporate trainer David A. Hiatt shares a lifetime of experience in helping people communicate better and create win/win situations. Hiatt captures the essence of the powerful communication tactics he trains business leaders to deploy in sales and negotiation settings...and shows how to use these same techniques to improve relationships, deepen conversations, move past drama and games, and achieve more positive outcomes at home and in the workplace.
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From the Board Room to the Living Room
- Communicate with Skill for Positive Outcomes
- Narrateur(s): Mike Lenz
- Durée: 3 h et 4 min
- Date de publication: 2020-12-08
- Langue: Anglais
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Mastering communication skills is a lifelong process, and at any point in time there is room for improvement. In From the Board Room to the Living Room, corporate trainer David A. Hiatt shares his experience in helping people communicate better and create win/win situations....
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Prix courant: 12,24$ ou 1 crédit
Prix réduit: 12,24$ ou 1 crédit
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15 Tools to Turn the Tide
- A Step-by-Step Playbook for Empowered Negotiating
- Auteur(s): Seth Freeman
- Narrateur(s): Robert Petkoff
- Durée: 10 h et 10 min
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Negotiation is hard. It’s especially tough when you feel like the underdog—whether you face a ‘Godzilla’ counterpart, face threats of budget cuts during a downturn, or know that you need a deal more than the other side does. Seth Freeman can help. Freeman is an award-winning professor who has taught negotiation to thousands of leaders and students.
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15 Tools to Turn the Tide
- A Step-by-Step Playbook for Empowered Negotiating
- Narrateur(s): Robert Petkoff
- Durée: 10 h et 10 min
- Date de publication: 2023-05-23
- Langue: Anglais
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A revolutionary new guide to negotiating in the face of stress and adversity—from an award-winning professor of negotiation and conflict management who teaches at NYU’s Stern School of Business and Columbia’s School of International & Public Affairs....
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Prix courant: 32,62$ ou 1 crédit
Prix réduit: 32,62$ ou 1 crédit
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A Good Apology
- Four Steps to Make Things Right
- Auteur(s): Molly Howes PhD
- Narrateur(s): Molly Howes PhD, Maggi-Meg Reed
- Durée: 8 h et 20 min
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We've all done something wrong or made a mistake or insulted someone - even if by accident. We've all been hurt and wanted the other person to help us heal. It may be surprising, but the breaches themselves aren't the real problem; our inability to fix them is what causes us trouble. In A Good Apology, Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps.
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A Good Apology
- Four Steps to Make Things Right
- Narrateur(s): Molly Howes PhD, Maggi-Meg Reed
- Durée: 8 h et 20 min
- Date de publication: 2020-07-21
- Langue: Anglais
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In A Good Apology, Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps....
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Prix courant: 25,24$ ou 1 crédit
Prix réduit: 25,24$ ou 1 crédit
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How to Stand Out
- Proven Tactics for Getting Noticed
- Auteur(s): Rob Yeung
- Narrateur(s): Piers Wehner
- Durée: 6 h et 54 min
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You probably already have the skills to be more fulfilled and successful. But sometimes it's about showcasing these skills so that colleagues, customers, friends, and the rest of the world can recognize what you do. Drawing on extensive research and inspiring real-life examples, psychologist and bestselling author Dr. Rob Yeung guides you through proven techniques that will get you noticed for all the right reasons.
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How to Stand Out
- Proven Tactics for Getting Noticed
- Narrateur(s): Piers Wehner
- Durée: 6 h et 54 min
- Date de publication: 2023-12-26
- Langue: Anglais
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Drawing on extensive research and inspiring real-life examples, psychologist and bestselling author Dr. Rob Yeung guides you through proven techniques that will get you noticed for all the right reasons....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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La maîtrise de la colère [Anger Management]
- Maîtriser la colère et la frustration [Managing Anger and Frustration]
- Auteur(s): Owen Jones
- Narrateur(s): Etienne Beney
- Durée: 1 h et 7 min
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Beaucoup de gens pensent que la colère de la population mondiale dans son ensemble augmente à un rythme alarmant. Diverses raisons sont avancées, dont les suivantes: la violence à la télévision et dans les films; les produits chimiques et numéros en E dans les aliments transformés; la pulvérisation des récoltes; les traces de produits chimiques provenant des avions; l’alcoolisme et la toxicomanie; la diminution de la maîtrise de soi; la diminution de la croyance en Dieu; le manque de respect pour les figures traditionnelles de l’autorité, et bien d`autres encore.
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La maîtrise de la colère [Anger Management]
- Maîtriser la colère et la frustration [Managing Anger and Frustration]
- Narrateur(s): Etienne Beney
- Durée: 1 h et 7 min
- Date de publication: 2022-08-19
- Langue: Français
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Beaucoup de gens pensent que la colère de la population mondiale dans son ensemble augmente à un rythme alarmant....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Make Peace with Anyone
- Breakthrough Strategies to Quickly End Any Conflict, Feud, or Estrangement
- Auteur(s): David J. Lieberman PhD
- Narrateur(s): William Dufris
- Durée: 4 h et 50 min
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Make Peace with Anyone is the first audiobook that shows listeners how to quickly resolve any situation, no matter how long it's been going on, or how many people are involved. The techniques and psychological strategies presented here are simple, easy to understand, and work...fast. In this audiobook listeners will learn how to: end any family feud, get an apology from anyone, jumpstart any relationship or friendship, handle any passive-aggressive person, get the respect you deserve from anyone, and much more.
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Make Peace with Anyone
- Breakthrough Strategies to Quickly End Any Conflict, Feud, or Estrangement
- Narrateur(s): William Dufris
- Durée: 4 h et 50 min
- Date de publication: 2018-10-23
- Langue: Anglais
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Make Peace with Anyone is the first audiobook that shows listeners how to quickly resolve any situation, no matter how long it's been going on, or how many people are involved. The techniques and psychological strategies presented here are simple, easy to understand, and work fast....
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Prix courant: 10,67$ ou 1 crédit
Prix réduit: 10,67$ ou 1 crédit
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The Ape in the Corner Office
- How to Make Friends, Win Fights, and Work Smarter by Understanding Human Nature
- Auteur(s): Richard Conniff
- Narrateur(s): Don Leslie
- Durée: 13 h et 12 min
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The Ape in the Corner Office connects with the day-to-day of the workplace because it helps explain what people are really concerned about: How come he got the wing chair with the gold trim? How can I survive as that big ape's subordinate without becoming a spineless yes-man? Why does being a lone wolf mean being a loser? And, yes, why is it that jerks seem to prosper, at least in the short run?
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The Ape in the Corner Office
- How to Make Friends, Win Fights, and Work Smarter by Understanding Human Nature
- Narrateur(s): Don Leslie
- Durée: 13 h et 12 min
- Date de publication: 2005-09-06
- Langue: Anglais
- The Ape in the Corner Office connects with the day-to-day of the workplace because it helps explain what people are really concerned about....
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Prix courant: 23,31$ ou 1 crédit
Prix réduit: 23,31$ ou 1 crédit
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You Can Turn Conflict into Closeness
- 7 Communication Skills of Successful Marriages
- Auteur(s): Emil Harker
- Narrateur(s): Emil Harker
- Durée: 6 h et 21 min
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The first half of the book will teach you what you need to say to get what you want. You will also learn how to respond to your spouse when he or she is frustrated, disappointed, or hurt. The last chapter will teach you how to combine all the skills in the book to resolve issue in your relationship for good. And every step of the way will bring you and your spouse closer together. You Can Turn Conflict into Closeness, and I'm going to show you how.
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I started using the principles
- Écrit par Dee le 2020-09-03
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You Can Turn Conflict into Closeness
- 7 Communication Skills of Successful Marriages
- Narrateur(s): Emil Harker
- Durée: 6 h et 21 min
- Date de publication: 2015-08-03
- Langue: Anglais
- The book will teach you what you need to say to get what you want. You will also learn how to respond to your spouse when he or she is frustrated, disappointed, or hurt....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Conflict Resolution Strategies for Work and Life
- Powerful Nonviolent Communication and Conflict Management Strategies at Work, at Home, and in Relationships—Professional Tips, Tools, and Insights
- Auteur(s): Ben Crawley
- Narrateur(s): Tom Brooks
- Durée: 4 h et 4 min
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Conflict Resolution Strategies for Work and Life gives you all the professional tips, tools, and insights to settle friction with your colleagues, partners, parents, and friends. Conflicts are a normal part of life. In fact, in some cases, it’s necessary in order to express your unmet needs, communicate your boundaries, and find common ground.
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Conflict Resolution Strategies for Work and Life
- Powerful Nonviolent Communication and Conflict Management Strategies at Work, at Home, and in Relationships—Professional Tips, Tools, and Insights
- Narrateur(s): Tom Brooks
- Durée: 4 h et 4 min
- Date de publication: 2022-12-23
- Langue: Anglais
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Conflict Resolution Strategies for Work and Life gives you all the professional tips, tools, and insights to settle friction with your colleagues, partners, parents, and friends. Conflicts are a normal part of life....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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How to Argue Like a Lawyer
- Mastering the Art of Persuasive Communication
- Auteur(s): Doug Madden
- Narrateur(s): Garth Ross
- Durée: 1 h et 30 min
- Version intégrale
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Au global
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Performance
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Histoire
In the midst of a world filled with disagreements and disputes, the art of effective argumentation stands as a beacon of clarity. Doug Madden, in How to Argue Like a Lawyer, transforms the courtroom strategies used by seasoned attorneys into everyday tools for clear communication, productive disagreements, and mutual understanding.
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How to Argue Like a Lawyer
- Mastering the Art of Persuasive Communication
- Narrateur(s): Garth Ross
- Durée: 1 h et 30 min
- Date de publication: 2023-09-08
- Langue: Anglais
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In the midst of a world filled with disagreements and disputes, the art of effective argumentation stands as a beacon of clarity. Doug Madden, in How to Argue Like a Lawyer, transforms the courtroom strategies used by seasoned attorneys into everyday tools for clear communication....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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