Management Consulting

Menschen- statt Produktversteher: Wer seine Kunden begeistern will, muss in der Lage sein, sich in sie hineinzuversetzen. Wie Ihnen das mit einfachen Mitteln künftig noch besser gelingt und warum der Faktor Mensch so wichtig ist, erfahren Sie in diesem Sales-up-Call.

Wie man mit einfachen und originellen Ideen Kunden verblüffen und begeistern kann. Wie man das Gewöhnliche zum Besonderen macht. Verdienen ist nur durch Dienen möglich. Der Augenblick der Wahrheit. Die Kraft der Sympathie. Servicegarantien unterscheiden. Das Vorbild wirkt ansteckend. Servicequalität geht jeden an. Mit der Vergissmeinnicht-Strategie beim Kunden positiv in Erinnerung bleiben. Zu diesem Titel erhalten Sie eine PDF-Datei, die nach dem Kauf automatisch Ihrer Bibliothek hinzugefügt wird.

Jeder Mensch ist anders und jeder Kunde hat andere Erwartungen an eine vertrauensvolle Gesprächsatmosphäre. Wie Sie künftig noch schneller einen Zugang zu Ihren Geschäftspartnern finden können, ohne sich verbiegen zu müssen, erfahren Sie in diesem Sales-up-Call.

Wer sind die Kunden 50plus und wie ticken sie?Wie kann man diese wichtige Zielgruppe erfolgversprechend adressieren? Welche häufigsten Fehler sollten Verkäufer und Führungskräfte vermeiden? Warum man der Generation 50plus keinen "Bären aufbinden" kann.

Glückliche Kunden sind treue Kunden: Erwartungen erfüllen ist nicht genug. Wer seine Geschäftspartner langfristig begeistern möchte, muss sich einiges einfallen lassen - oder diesen Sales-up-Call hören, um zu erfahren, wie Kundenbindung wirklich funktioniert.

What does it really mean to be a CIO? You sure won't be writing any software any more. You won't be stringing network cables or updating firewall parameters. What does a CIO really do? I've got some bad news for you: CIOs manage.

Confidence is a significant life skill necessary to achieving any level of personal or professional success. Yet confidence is often an elusive characteristic. Most people believe that you are born with confidence - either you have it, or you don't. Lack of confidence holds many people back from even trying to reach their goals or achieve their dreams. What if there was a way for you to build your confidence? What if you could learn how to believe in yourself so you could leverage all your skills and talents? What if you could make a difference in your community or become a leader within your organization?

Inclusion is more than a moral obligation; it's a competitive advantage. Inclusive leadership expert Melissa Majors is an innovator and optimizer of inclusion, leadership, and education strategies. In The 7 Simple Habits of Inclusive Leaders, she reveals how great leaders enjoy superior team performance and drive much higher profitability by incorporating inclusive practices. Through storytelling, research, and personal experiences, she offers a common-sense yet compelling and actionable approach to inclusion.

Future-Proofing Manufacturing & the Supply Chain Post COVID-19 provides practical go-forward business concepts than can be applied to any manufacturer, distributor, logistics, or supply chain organization. It covers from soup to nuts, function by function including strategy, talent, product supply, operations, and much more on what a company should do to safely navigate, successfully emerge, and prepare to thrive near-term as well as following the pandemic.

Who was it that said "It takes a village…"? They may not have been talking about being a product manager, but they might as well have been. Life has become so complex that product managers can no longer make their product a success just by their own efforts. Today it takes the help of one or more partners to get your product to where it needs to be. Are you going to be ready to work with those partners?

CIOs need to be able to communicate their thoughts with the rest of their department and the company in order to maintain credibility as a thought-leader. Effective communication is a set of skills that every CIO needs to develop. Learn how in this comprehensive guide.

All negotiations have to come to a close. When your next negotiation reaches this stage, you want to make sure that you are going to be able to walk away with the best deal possible. In order to make this happen, it's going to be what you've done during the negotiations that will determine what your outcome is.

Modern multigenerational nursing cohorts come with their own unique challenges, but they can also be leveraged to retain staff and increase organizational effectiveness. The key, according to organizational psychology practitioner Dr. April L. Jones, PhD, is to identify and work with each generation's unique values and work ethic.

As the CIO of your company, it's your job to stay on top of all of the different forms of technology that the company uses to accomplish its business goals. This task is made even harder by all of the changes that are always occurring in the various technology fields. As the CIO you need to be understand how to pick the correct type of database to be used on projects. You need to watch the rollout of other large-scale IT projects and learn from them: what went right and what went wrong.

During a negotiation a lot of promises and agreements are made by both sides of the table. This is all well and good, but the ultimate goal of any negotiation is for both sides to agree on a deal that they can live with. As a negotiator, it's going to be your job to take a look at where things stand in the negotiation and then package up the agreements so that they can be included in the final deal.

As product managers, we all want to become better at what we do. However, sometimes we can find ourselves in a rut: we've solved the immediate problems, our product is doing well, and we've just lost that drive that we need in order to reach the next level. This is when the power of competition comes in. We all like a good challenge. When we are faced with a situation in which we might not be the best, or we might not know exactly what we should do, that's when we can become our best.

How do you measure the success of a product manager? Ultimately it comes down to how successful their product is. The more units that get sold to customers who have decided that your product is what they really need, the better job you have done in creating a solution to your customer's problems.

Kritik zu geben ist eine delikate Angelegenheit - sie anzunehmen auch. Doch nur selten gelingt es, dass Kritik gut formuliert und auch gut angenommen wird. Im Gegenteil. Im Zusammenleben stellen beide Seiten, das Geben und das Nehmen von Kritik für viele, ja vielleicht sogar die Mehrzahl der Menschen, ein echtes Problem dar. Was wäre, wenn Kritik nicht nur wichtig, sondern sogar notwendig wäre im Leben? Was wäre, wenn Menschen, Organisationen und Unternehmen, Kirchen, Gemeinden, Werke und Einrichtungen Kritik benötigen wie die Luft zum Atmen, damit sie zudem werden können, was sie nach ihrer Berufung sein sollten?

Product failures are never something that a product manager wants to talk about. We all live with the secret dread that someday the product that we are responsible for might turn out to be a failure. It turns out that we're all missing an important learning opportunity. Products do fail, and they end up failing for a wide range of reasons. Every product failure is loaded with fantastic learning opportunities for product managers. We just need to take the time and open our eyes to see what we can learn from each failure.

Wer heute eine Idee für ein Produkt hat, kann es innerhalb eines Monats auf den Markt bringen. Moderne Software als Design-Werkzeug, Digitale Nomaden als Arbeitskräfte und eine globale, vernetzte Logistik machen das möglich. Damit immer schneller produziert werden kann, müssen Prozesse verändert werden. Die Ersten, die das erkannten, waren japanische Autobauer.