Management Problem Solving

Torture in Abu Ghraib prison. Corporate fraud. Falsified records at Veterans Administration hospitals. Teachers pressured to feed test answers to students. These scandals could have been prevented if, early on, people had said no to their higher-ups. In this timely new book, Ira Chaleff goes deeply into when and how to disobey inappropriate orders, reduce unacceptable risk, and find better ways to achieve legitimate goals.The inspiration for the book and its title came from a concept used in guide-dog training.

Customers can be a mystery. Despite the availability of more data than ever before, everyone, from the CEO to salespeople in the field, struggles to understand who their customers really are, what they want, why they lose them, and how to regain them. To crack the case, start thinking like a market detective. David Scott Duncan shows how in his entertaining story of Tazza, a fictional chain of cafes with declining sales and leaders urgently seeking to understand why.

Data. It's the benchmark that informs corporate projections, decision-making, and analysis. But, why do many organizations that see themselves as data-driven fail to thrive? In Leading with AI and Analytics, two renowned experts from the Kellogg School of Management show business leaders how to transform their organization to become evidence-driven, which leads to real, measurable changes that can help propel their companies to the top of their industries.

Moments of Impact is an audiobook on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to address - and no time to waste. Moments of Impact delivers the single most useful resource for managers and leaders who need better strategic conversation - now - to shape the future of their organizations.

Science confirms the distinction between the biological brain and the conscious mind. Each day, a game of mind versus matter plays out on a field defined by the problems we must solve. Most are routine, and don't demand a more mindful approach. It's when we're faced with more difficult challenges that our thinking becomes vulnerable to brain patterns that can lead us astray.

The traditional hierarchy of business leadership is being proven more and more each year to be unsustainable. In an economy where innovation is king, companies find it much more difficult to create competitive advantages when ideas, solutions, and strategies flow from the top down. In Break Through to Yes, Dave Savage offers 10 steps to heading a company in the right direction.

Ask better questions, and you will get better results. Top business coach Mark Moses has identified four critical questions every business leader should explore on their journey to business and life success.

The Innovative Team is an engaging business fable that reveals the impact our underlying work style preferences have on our teams and their results. The authors present a breakthrough thinking process for developing successful teams. They introduce a uniquely effective set of tools built on FourSight, a measure of problem-solving preferences field-tested by top consultants, which can help anyone from professionals to novices solve problems and achieve performance breakthroughs.

Presenting a clear, accessible guide to solving important leadership challenges through human resources-focused and other data analytics, this engaging audiobook tells you how to transform the HR function and overall organizational effectiveness by using data to make decisions grounded in facts vs opinions, identify root causes behind your company's thorniest problems, and move toward a winning, future-focused business strategy.

La conduite d'une démarche de changement est un exercice difficile. Souvent, elle dure plus longtemps que prévu, coûte plus cher que prévu et est parfois même abandonnée pour revenir vite à l'état initial. Les bonnes intentions et l'engagement des décideurs, la pertinence du but recherché ne sont pas des garanties de succès. Il ne suffit pas d'expliquer que le changement proposé est bon, intelligent, utile, stratégique. Le changement est aussi question de méthode et d'outils.

Dr. McKibben guides us through her revolutionary and innovative self-help technique of dropping to the blank screen to learn how to manage triggered feelings and to understand why we feel the way we do. By monitoring neuromuscular signals that indicate unconscious triggered emotions, we can work with the brain rather than against it. She teaches us a practical, self-reliant method to retrain our brains and change our responses to life's stressors.

How can you begin holistically tackling your anxiety whenever the moment strikes? In The Anxiety Healer’s Guide licensed counselor and creator of the Instagram account @TheAnxietyHealer Alison Seponara brings her expertise and commitment to healing anxiety to the world. While the journey toward recovery might look different for everyone, this portable resource is full of concrete activities, tools, and techniques that have been scientifically proven to calm the sympathetic nervous system and give sufferers a better sense of control over their minds and bodies.

Today, we’ll tackle several skills and abilities you should master before you start or run a business. These are: Communication tools and skills that are typically used in the workplace. Too many problems exist in businesses because of miscommunication, delays, and faulty reasoning. Presentation skills. These will come in handy when selling, getting partners, negotiating, or marketing a product or service. We will go over some tips that can boost your presentation skills.

Should your company pursue global expansion or mine local opportunities? Take risks to grow dramatically or protect your current stability? Seek to maximize sales or the bottom line? We're so often faced with apparent paradoxes: continuity and change, conservatism and progressiveness, predictability and chaos. In business, inherent tensions are mistakenly viewed as problems to be resolved once the "correct" answer is found. But when we consider only one direction - either A or B - we only see part of the picture.

The Leader Lab is a high-speed leadership intensive, equipping managers with the Swiss Army Knife of skills that help you handle the toughest situations that come your way.

Hailed by INC. magazine as "America's toughest CEO coach", retired Navy SEAL Rob Roy teams with former national security correspondent Chris Lawson to pen this innovative guide on leadership. The Navy SEAL Art of War explores how battle-tested skills employed by SEAL teams can translate to the boardroom, helping leaders of all stripes thrive when the pressure is on.

Navigate the highs and lows of life with confidence and resilience. This audiobook guides you through a 30-day journey to build strong problem-solving skills, empowering you to thrive in any situation. Life can be a rollercoaster, sometimes lifting you to new heights and other times crashing you down. Add the fast-paced world we live in, and it's easy to feel overwhelmed, lost, or stressed.

In Bet on You, Angie Morgan and Courtney Lynch reveal hard-earned, real-world insights that will help you realize your potential by enacting risk in ways most meaningful to you. The author’s risk-taking guidance has been embraced by the world’s best businesses: Google, Boston Scientific, FedEx, and Oracle. Their insights are the secret sauce behind any transformative journey to a success-filled life.

Author Nigel Cumberland distills all the wisdom and knowledge of a lifetime of starting and selling businesses and coaching hundreds of wealthy leaders into 100 short chapters of advice on building and retaining sustainable wealth. Every chapter features a habit, mindset, or technique that’s common to wealthy people and instructions for how to use them in your own life. 100 Things Millionaires Do unpacks the habits, tools, techniques, and mentality of self-made millionaires and shows you how to begin your own journey to a wealthy future.

Unprecedented is an extraordinary business book for extraordinary times: a collection of exclusive, first-person stories on leadership during the COVID-19 pandemic from twenty-nine chief executives at Canada’s most iconic and largest companies. These are unforgettable accounts from senior leaders at companies on the front lines during the pandemic—nursing homes, grocery stores, airlines, hotels, pharmacies, shopping malls—along with valuable lessons on crisis management. At their heart, these are stories about overcoming adversity.