Management Problem Solving

IDEO, the widely admired, award-winning design and development firm that brought the world the Apple mouse, Polaroid's I-Zone instant camera, the Palm V, and hundreds of other cutting-edge products and services, reveals its secrets for fostering a culture and process of continuous innovation.

Torture in Abu Ghraib prison. Corporate fraud. Falsified records at Veterans Administration hospitals. Teachers pressured to feed test answers to students. These scandals could have been prevented if, early on, people had said no to their higher-ups. In this timely new book, Ira Chaleff goes deeply into when and how to disobey inappropriate orders, reduce unacceptable risk, and find better ways to achieve legitimate goals.The inspiration for the book and its title came from a concept used in guide-dog training.

A New York Times best-selling author reveals how to find the right words for every situation. Whether you are making a budget request, interviewing for a job, ending a relationship, or talking to children about divorce, the crux of success in those and other crucial situations is planned, effective communication.

Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and Thomas Lys draw on the latest advances in psychology and economics to provide new strategies for anyone shopping for a car, lobbying for a raise, or simply haggling over who takes out the trash. Getting (More of) What You Want shows how inexperienced negotiators regularly leave significant value on the table - and reveals how you can claim it.

The original edition of Discipline Without Punishment introduced a positive approach for getting problem employees to meet - and often even exceed - job requirements. The book still delivers on that promise, and in this revised edition, Dick Grote provides new insights, along with sample dialogues, memos, and worksheets.

How can you begin holistically tackling your anxiety whenever the moment strikes? In The Anxiety Healer’s Guide licensed counselor and creator of the Instagram account @TheAnxietyHealer Alison Seponara brings her expertise and commitment to healing anxiety to the world. While the journey toward recovery might look different for everyone, this portable resource is full of concrete activities, tools, and techniques that have been scientifically proven to calm the sympathetic nervous system and give sufferers a better sense of control over their minds and bodies.

Data. It's the benchmark that informs corporate projections, decision-making, and analysis. But, why do many organizations that see themselves as data-driven fail to thrive? In Leading with AI and Analytics, two renowned experts from the Kellogg School of Management show business leaders how to transform their organization to become evidence-driven, which leads to real, measurable changes that can help propel their companies to the top of their industries.

Moments of Impact is an audiobook on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to address - and no time to waste. Moments of Impact delivers the single most useful resource for managers and leaders who need better strategic conversation - now - to shape the future of their organizations.

The traditional hierarchy of business leadership is being proven more and more each year to be unsustainable. In an economy where innovation is king, companies find it much more difficult to create competitive advantages when ideas, solutions, and strategies flow from the top down. In Break Through to Yes, Dave Savage offers 10 steps to heading a company in the right direction.

The Innovative Team is an engaging business fable that reveals the impact our underlying work style preferences have on our teams and their results. The authors present a breakthrough thinking process for developing successful teams. They introduce a uniquely effective set of tools built on FourSight, a measure of problem-solving preferences field-tested by top consultants, which can help anyone from professionals to novices solve problems and achieve performance breakthroughs.

Using numerous examples, Robinson and Schroeder argue that the employees who interact directly with your customers, make your products, and provide your services are in the best position to see where problems exist and what improvements and new offerings would have the most impact.

Dr. McKibben guides us through her revolutionary and innovative self-help technique of dropping to the blank screen to learn how to manage triggered feelings and to understand why we feel the way we do. By monitoring neuromuscular signals that indicate unconscious triggered emotions, we can work with the brain rather than against it. She teaches us a practical, self-reliant method to retrain our brains and change our responses to life's stressors.

Today, we’ll tackle several skills and abilities you should master before you start or run a business. These are: Communication tools and skills that are typically used in the workplace. Too many problems exist in businesses because of miscommunication, delays, and faulty reasoning. Presentation skills. These will come in handy when selling, getting partners, negotiating, or marketing a product or service. We will go over some tips that can boost your presentation skills.

Should your company pursue global expansion or mine local opportunities? Take risks to grow dramatically or protect your current stability? Seek to maximize sales or the bottom line? We're so often faced with apparent paradoxes: continuity and change, conservatism and progressiveness, predictability and chaos. In business, inherent tensions are mistakenly viewed as problems to be resolved once the "correct" answer is found. But when we consider only one direction - either A or B - we only see part of the picture.

The Leader Lab is a high-speed leadership intensive, equipping managers with the Swiss Army Knife of skills that help you handle the toughest situations that come your way.

La conduite d'une démarche de changement est un exercice difficile. Souvent, elle dure plus longtemps que prévu, coûte plus cher que prévu et est parfois même abandonnée pour revenir vite à l'état initial. Les bonnes intentions et l'engagement des décideurs, la pertinence du but recherché ne sont pas des garanties de succès. Il ne suffit pas d'expliquer que le changement proposé est bon, intelligent, utile, stratégique. Le changement est aussi question de méthode et d'outils.

Navigate the highs and lows of life with confidence and resilience. This audiobook guides you through a 30-day journey to build strong problem-solving skills, empowering you to thrive in any situation. Life can be a rollercoaster, sometimes lifting you to new heights and other times crashing you down. Add the fast-paced world we live in, and it's easy to feel overwhelmed, lost, or stressed.

Atteindre le succès en cinq jours, c'est facile ! Chaque jour, les entrepreneurs et les dirigeants font face à la grande question : par quoi faut-il commencer ? Quelle chose est plus importante que les autres ? Comment organiser les réunions et les discussions afin de trouver la solution et de ne pas tomber dans le chaos ? Designer Jake Knapp accompagné par Braden Kowitz and John Zeratsky a créé une stratégie novatrice qui a pour but d'aider à trouver la meilleure idée pour votre entreprise. Ils proposent le plan précis de cinq jours.

If a leader creates negativity or makes wrong decisions, it always comes back in some shape or form. The Science of Protection is a six-step journey that helps ensure your achievement is based on the firm and universal foundation of protection, which helps protect you and your progress without suffering.

What You Aren't Seeing uniquely combines the uplifting story of Herbert Greenberg, the founder of a global management consulting firm, with insights into the psychology of leaders and practical guidance on uncovering and developing true leadership potential in yourself and others. This life-changing guide shows you how to question your habits, preconceptions, and strategies for connecting with people in order to identify your personal leadership strengths and optimize them for personal and career growth.