Management Psychology

Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. Optimal Outcomes reveals eight groundbreaking practices proven to help people everywhere free themselves from conflict.

This audiobook offers guidance for dealing with this common and frustrating form of behavior. Many people often say "yes" to something when they'd rather say "no." They offer cooperation through words but follow up with how they really feel - in actions that contradict their words. That's passive-aggression. At its heart, passive-aggression is about being untrue to oneself, which makes it impossible to have a clean relationship with others.

Uproar: Calm Leadership in Anxious Times helps leaders understand the powerful impact that emotional processes have on the people they lead. Peter Steinke, best-selling author of Congregational Leadership in Anxious Times, draws on decades of work on system conflict and personal experiences to share real stories of challenges leaders have faced and how understanding the power of emotions has dramatically influenced their success. In this book, listeners will observe important leadership characteristics.

In a fast-changing world of bells and whistles and endless notifications, it has become increasingly challenging to maintain focus and adhere to our goals, but with sheer willpower, we can overcome all the noise. With concise, practical, and objective guidance, The Art of Self-Control will liberate you from the bondages of distraction, mental debilitation, and rash compulsions.

Up to 44 in every 1,000 adults suffer from a condition known as Generalised Anxiety Disorder. This is much more than the normal worrying we all do - it can be a debilitating disorder leading to significant personal and social problems and sometimes financial loss. Using established and proven CBT techniques, expert clinicians Kevin Meares and Mark Freeston help listeners to understand that it is their propensity to worry, not the multitude of problems they worry about, that is the root of the problem.

Therapist Chloe Brotheridge has used the latest scientific research and her own personal experience to create a programme that has already helped thousands of her clients to overcome anxiety. The Anxiety Solution will provide you with simple yet powerful practical tools to help you manage your symptoms and start feeling better every day. Chloe will help you to understand why we feel anxious in the first place and equips you with techniques to help manage the symptoms and start living a happier, more confident life.

This 10th anniversary edition of the beloved classic features 10 new stories written by Dr. Robbins that help listeners gain deeper insight into the role our brains play in shaping our thoughts and actions, and what we can do to be more curious and open-minded in our diverse world. Based on his study of the fields of behavioral science and cognitive neuroscience, Robbins explores unconscious bias in many of its forms, including availability bias, confirmation bias, anchoring bias, and others.

When a loved one passes unexpectedly, the person left behind can lose their bearings. After the sudden loss of her mother, Chelsea Hanson, a nationally recognized grief educator and founder of With Sympathy Gifts and Keepsakes, didn't know where to turn for help, what to do next, or how to put the pieces of her life back together. Hanson's The Sudden Loss Survival Guide gathers everything that she learned during her own recovery process and provides an indispensable road map to aid those who've experienced a life-changing loss.

What you need to grasp is that your anxiety and obsessive thoughts are not a reflection of your relationship or your partner, but rather a result of your own internal struggles. The good news is, there is one method—backed by research studies and recommended by experts–to help deal with a range of problems including relationship problems and anxiety. It’s called cognitive behavioral therapy (CBT), a form of psychological treatment that effectively and significantly improves functioning and quality of life.

We often don't realize how much control we have over our thoughts, feelings, and actions. On some days, the most minor irritation can upset us, but, on others, we are in our best form and can rise to challenges with grace. These fluctuations depend on the neural networks firing in our brains, but we have the power to consciously break hardwired thought patterns. Author Due Quach developed an intimate understanding of the brain during her personal journey of healing from PTSD.

Positive Psychology Coaching in Practice provides a comprehensive overview of positive psychology coaching, bringing together the best of science and practice, highlighting current research, and emphasising the applicability of each element to coaching.

Plongez dans l'univers fascinant de la négociation professionnelle, en suivant Marwan Mery et Laurent Combalbert. Confrontés à des situations hors du commun - kidnapping, extorsion, grève de la faim, gourou manipulateur, ransomware, prise d'otages... -, ils livrent leurs secrets et expliquent comment faire la différence en situation désespérée. Pour chaque cas raconté, le lecteur apprendra trois à cinq techniques de négociation. Un ouvrage unique et captivant où le lecteur est projeté dans les rouages des négociations les plus difficiles au monde.

In this fascinating examination of our widespread obsession with winning, Cath Bishop draws on her personal experience of high-performance environments to trace the idea of winning through history, language and thought to explore how it has come to be a defining concept in fields from sport to business, from politics to education. Faced with the challenges and opportunities of the 21st century, Cath offers a new, broader approach - the long win.

Sales may be about math, but the selling itself is based on psychology, understanding consumer mindset, and persuasion techniques. The good news is anyone can master the art of selling. It is a carefully cultivated and practiced skill that can help you in many situations in life. In this guide, you'll learn the best selling techniques and psychological strategies to close the sale every time. You'll be able to identify your target prospects, understand what drives people to make buying decisions, how to use emotions and facts to overcome objections, and close the sale.

Have you ever been in a situation in which you become reckless because there are so many things running in your mind? Do you have problems getting to sleep or do you often worry about the future? If some of these issues are familiar to you, then the information inside this audiobook can certainly help you!

Understanding how our brains and bodies actually work is a powerful tool in mitigating the anxiety generated by unpleasant physical and emotional symptoms that we all may experience from time to time. Here, Robert Scaer unravels the complexities of the brain-body connection, equipping all those who are in distress with a plausible explanation for how they feel.

These immediate, user-friendly, and effective strategies are designed to help you overcome anxiety. They include step-by-step exercises that you can do in the moment without having to understand the subtleties of the most often used therapies for treating anxiety.

All couples fight - but a little guidance goes a long way to tackling the issues that trigger fights in the first place. No More Fighting offers couples fast and effective strategies to overcome common relationship problems and build lasting love together. In just 20 minutes per week, couples will learn how to effectively speak and listen to each other as they confront critical relationship issues. From reconciling different values to navigating intimacy issues, No More Fighting gives you the skills you need to fight less and love each other more.

Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. While so many companies encourage a dog-eat-dog mentality, The Kaplan Thaler Group has succeeded through chocolate and flowers.

Choices we can expect to encounter, from life-changing career moves to the best route to the coast can expend a lot of time and mental energy if we haven't learned the basic skills required for getting things done effectively and decisively. This book is a basic practical guide to the all-important mental process by which we all live our lives: analyzing a situation, sorting out how to respond to it, and taking action accordingly.