Memoir Industry

Share the innermost feelings of emergency services workers as they encounter trauma, tragedy, redemption, and even a little humor. This audiobook details a progression from innocence to enlightened caregiver to burnout, glimpsing into each stage personally and professionally.

Ron Shaich is a business visionary who has been part of building three iconic restaurant brands: Au Bon Pain, Panera Bread, and now Cava. Along the way, he developed "fast casual," a $100 billion-plus segment of the industry. Now he reveals what he learned about entrepreneurship, running large enterprises, business transformation, and life itself. He illustrates these lessons with his experiences turning a small cookie store into 2,400 restaurants with $5 billion in revenue, delivering annual investor returns of 25% over two decades, and outperforming both Starbucks and Chipotle.

In the quarter century that Victoria Sweet has been a doctor, "health care" has replaced medicine, "providers" (vastly outnumbered by administrators) look at their laptops more than at their patients, and the ruthless pursuit of efficiency has vanquished not only trust and intimacy but also, often, the effectiveness of treatment. Victoria Sweet knows that there is an alternative way, because she has lived and practiced it. In her new book, she reflects with compassion, wit, and profound insight.

Offering examples of how to make medicine better for the healers and those they serve, If I Betray These Words profiles clinicians across the country who are tough, resourceful, and resilient, but feel trapped between the patient-first values of their Hippocratic oath and the business imperatives of a broken healthcare system. If I Betray These Words confronts the threat and broken promises of moral injury—what it is; where it comes from; how it manifests; and who’s fighting back against it. We need better healthcare—for patients and for the workforce. It’s time to act.

Horrifying, heartbreaking and eye-opening, these are the stories, the patients and the cases that have characterised a career spent behind bars. The no-holds-barred memoirs of a GP who went from working at a quiet suburban practice to treating the country’s most dangerous criminals - first in young offenders’ institutions, then at the notorious Wormwood Scrubs and finally at Europe’s largest women-only prison in Europe, Bronzefield.

The Nobel laureate Otto Warburg was widely regarded in his day as one of the most important biochemists of the 20th century, a man whose research was integral to humanity’s understanding of cancer. He was also among the most despised figures in Nazi Germany. As a Jewish homosexual living openly with his male partner, Warburg represented all that the Third Reich abhorred. Yet Hitler and his top advisors dreaded cancer, and protected Warburg in the hope that he could cure it.

San Francisco's Laguna Honda Hospital is the last almshouse in the country, a descendant of the Hôtel-Dieu (God's hotel) that cared for the sick in the Middle Ages. Ballet dancers and rock musicians, professors and thieves - "anyone who had fallen, or, often, leapt, onto hard times" and needed extended medical care - ended up here. So did Victoria Sweet, who came for two months and stayed for 20 years. Laguna Honda, lower-tech but human-paced, gave Sweet the opportunity to practice a kind of attentive medicine that has almost vanished.

In 1953, a 27-year-old factory worker named Henry Molaison - who suffered from severe epilepsy - received a radical new version of the then-common lobotomy, targeting the most mysterious structures in the brain. The operation failed to eliminate Henry’s seizures, but it did have an unintended effect: Henry was left profoundly amnesic, unable to create long-term memories. Over the next 60 years, Patient H.M., as Henry was known, became the most studied individual in the history of neuroscience, a human guinea pig who would teach us much of what we know about memory today.

As director of the world's largest abortion clinic and the nation's most prominent abortionist, Dr. Bernard Nathanson presided over 60,000 abortions. As co-founder of the National Abortion Rights Action League, he helped make abortion legal. Then, in a conversion that made headkines and astonished both sides of the abortion debate, he renounced his profession to become a pro-life advocate. But Dr. Nathanson's journey was not over.

The Ford name is everywhere, even in places where you don’t see it. It is ingrained in the American way of life. From the way we make our food to the way we think about cars, it all came from the mind of this Irishman from Michigan. Henry Ford was a titan’s titan. In monetary terms, he was richer than the richest man alive today. Yet, he was the gentlest of souls and had the brightest of minds. This book covers his life from when his family immigrated to Michigan until his last breath.

Limited Edition of One is unlike any other music book you will ever have hear. Part the long-awaited memoir of Steven Wilson, whose celebrated band Porcupine Tree began as teenage fiction before unintentionally evolving into a reality that encompassed Grammy-nominated records and sold-out shows around the world, before he set out for an even more successful solo career.

An estimated 10 percent of Americans are implanted with medical devices - like pacemakers, artificial hips, cardiac stents, etc. The overwhelming majority of high-risk implanted devices have never undergone a single clinical trial. The FDA lets device manufacturers decide whether to report serious complications or deaths that may have been caused by their products. Here, award-winning journalist Jeanne Lenzer brings these horrifying statistics to life through the story of one working-class man who, after his "cure" nearly kills him, ends up in a battle for justice.

While much has been written about the minds and methods of the medical professionals who save our lives, precious little has been said about their emotions. Physicians are assumed to be objective, rational beings, easily able to detach as they guide patients and families through some of life’s most challenging moments. But understanding doctors’ emotional responses to the life-and-death dramas of everyday practice can make all the difference on giving and getting the best medical care.

Salah Bachir, who immigrated to Canada from Lebanon in the 1960s, has been a gay activist who has worked in the film world for over four decades. While this has given him undeniable front-row access to Hollywood’s biggest stars, it is Salah’s personal charm and kindness, his philanthropy, his overall style (think hats, scarves, brooches, pearls, diamonds) and deep involvement in the art world that has made him a friend, companion, confidante, and/or lover to so many.

Since it was first published in 1995, The Wounded Storyteller has occupied a unique place in the body of work on illness. Both the collective portrait of a so-called "remission society" of those who suffer from some type of illness or disability and a cogent analysis of their stories within a larger framework of narrative theory, Frank's book has reached a large and diverse following, including the ill, medical professionals, and scholars of literary theory. In this new edition, Frank adds a preface describing the personal and cultural times when the first edition was written.

In Jennifer Craig's enchanting memoir, we meet these warm-hearted yet naïve young girls as they get to grips with strict discipline, long hours and bodily fluids. But we also see the camaraderie that develops in evening study sessions, sneaked trips to the cinema and mischievous escapades with the young trainee doctors. The harsh conditions prove too much for some girls, but the opportunity to help her patients in their time of need is too much of a pull for Jenny.

From the birth of modern industry, to winning WWII, to Japan’s Economic Miracle, W. Edwards Deming helped shape some of the most profound moments in modern history. Deming, an American engineer and statistician, is widely recognized for his contributions to the field of quality management. But his teachings go beyond quality management; they influence not only how we work today, but also how we can continue to succeed into the future.

Three powerful men converge on the banks of the Red Cedar River in the early 1900s in southern Minnesota—George Albert Hormel, founder of what will become the $10 billion food conglomerate Hormel Foods; Alpha LaRue Eberhart, the author's paternal grandfather and Hormel's executive vice president and corporate secretary; and Ransome Josiah Thomson, Hormel's comptroller. Over ten years, Thomson will embezzle $1.2 million from the company's coffers, nearly bringing the company to its knees.

Once upon Atari is an intimate view into the dramatic rise and fall of the early video game industry, and how it shaped the life of one of its key players. This book offers eye-opening details and insights delivered in a creative style that mirrors the industry it reveals. An innovative work from one of the industry’s original innovators.

Hal Rosenbluth, the maverick executive behind Take Care Health Systems, former president of Walgreens Health and Wellness and now chairman and CEO of New Ocean Health Solutions, offers an unfiltered exposé of his 227 medical claims in just two years—exposing the underbelly that illness anxiety may be costing the average sufferer and the health system as a whole. Hypochondria is a bold exploration and a call to action to address the broader impact that each stakeholder—health plans, providers, health systems and big pharma—have on the nation’s overstressed health-care system.