Modern Leadership

Business as usual gets a new life in Customer Service Is Just Foreplay. This information-packed guide is filled with relevant, modern practices and principles that can be applied to any agent or agency in the insurance industry. Client interactions have made a major shift over the past decade. Merely providing good customer service has been surpassed by digital tools and strategies that make up a great customer experience. Mobile apps, online chat, and payment systems - as well as 24/7 accessibility - aren't just extras anymore.

Ever wonder what it's like to work remotely from a tropical island? How about taking a plane across the world to places you only saw in movies? Taking control of your personal day-to-day activities add up! And it starts with a simple, proven-step strategy that can can elevate your life into financial freedom beyond your wildest dreams!

Success is a choice. It’s a choice to make a sacrifice to change what is wrong and turn it into right. The sacrifice is letting go of past behaviors and to not miss them while embracing new behaviors designed for success. It’s a choice. A methodology to create success comes from systematically developing the models of excellence to achieve and awareness of dangers that attack the core of success. To embrace the methodology requires embracing the model and discerning the dangers.

Today's modern, competitive business environment demands that executives conduct business operations more effectively and compassionately. Turning to the ancient wisdom of China provides insight for professionals who want to stay on the cutting edge. This program guides executives with fundamental teachings on the topics of leadership, strategy, selling, personnel, and ethics from the writings of Confucius, Chuang Tzu, Lao Tzu, and others to present a practical vision for those who strive to maintain formidable status in the ever-changing business world.

Rewritten and updated for 2020 and beyond, The Perfect Storm offers realistic, practical, and inspired ideas, presented in a series of short chapters offering advice and useful tips. Based on 20 years experience in marketing, selling, analysis, and management, this book brings together the most useful strategies and some that many have forgotten that will really help you forge meaningful business growth during challenging times.

This bundle contains 2 best-selling books that will help you to completely master your emotions by increasing emotional awareness in your life. Imagine what you would be able to accomplish by freeing up our most powerful resource - our emotions - and using them to our advantage! You can easily improve your chances of success in everything that you do, simply by improving your EQ, or Emotional Intelligence quotient. Learn how to control your emotions, become a great leader, and improve the quality of your life.

Sie stehen kurz vor dem großen Sprung in eine Führungsposition und wollen sicherstellen, dass von der ersten Sekunde an alles perfekt nach Plan verläuft? Oder sind Sie bereits in leitender Position und möchten Ihren Führungsstil perfektionieren? Suchen Sie eine Möglichkeit, im Dschungel der Führungsstrategien den Überblick zu behalten und herauszufinden, was optimal zu Ihrer Persönlichkeit passt? Dann schnappen Sie sich diesen Ratgeber und stellen Sie den Karrierekompass ganz einfach auf "Erfolg".

Why are so many organizations and HR teams failing to select and hire top-performing employees that positively impact their company’s bottom line? It’s because they are only seeing the tip of the iceberg when it comes to hiring, and it is what’s beneath the surface that truly matters. For example, a resume has a certain place in the hiring process, as it allows an applicant to put their credentials in front of the prospective employer.

Want to get smarter? Develop your EQ. Emotional energy is in many ways our most precious resource. Emotions are the fuel for absolutely everything we say, do and create, and emotions are directly responsible for the degree of personal and professional success that we enjoy in life. Successful people, no matter their profession or field of interest all have one key characteristic in common: they are masters of managing their emotional energy. Simply put, they control their emotions, and don’t let their emotions control them.

The Art of Lean: Production Systems and Marketing Strategies in the Modern Era explores a range of production and operations management systems, including the Toyota Production System, the Speedy System, the Henry Ford Assembly Line, and Zara Just In Time, as well as the marketing and branding strategies of the Golden Circle and the "Lucky strike—It's toasted" scene from Mad Men.