Occupational Psychology

Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. Optimal Outcomes reveals eight groundbreaking practices proven to help people everywhere free themselves from conflict.

In The Design of Future Things, best-selling author Donald A. Norman presents a revealing examination of smart technology, from smooth-talking GPS units to cantankerous refrigerators. Exploring the links between design and human psychology, he offers a consumer-oriented theory of natural human-machine interaction that can be put into practice by the engineers and industrial designers of tomorrows thinking machines.

To compete with today's increasing globalization and rapidly evolving technologies, individuals, and organizations must take their ability to learn - the foundation for continuous improvement, operational excellence, and innovation - to a much higher level.

Competition is moving beyond industry to ecosystem. Are you ready? In the shift from pipeline to platform, value is no longer created by your company's product or process alone - it's created through interactions. And the strategy you used to become an industry leader won't help you compete in an evolving and complex ecosystem. If you listen to nothing else on platforms and ecosystems, listen to these 10 articles by experts in the field.

In 2003, the Columbia Space Shuttle exploded on reentry, resulting in the loss of life for all seven astronauts and leaving NASA with a huge problem. But this problem wasn’t easily identified - the investigation revealed that the organizational culture was as much to blame for the explosion as technical difficulties. Enter Drs. Phillip Meade and Laura Gallaher - experts in the psychology of organizational culture and the owners of Gallaher Edge. Drs. Gallaher and Meade apply their vast expertise to map out the "missing links" between human nature and organizational culture.

Vous êtes submergé par une liste interminable de tâches et vous ne savez pas par où commencer ? Ce livre est fait pour vous ! Plongez dans un voyage de transformation personnelle avec L'essentialisme : L'art de choisir l'essentiel dans la vie de Jérôme Leroux, votre guide vers une vie plus réussie et plus ordonnée ! Ici, vous découvrirez des méthodes efficaces pour revoir votre système de planification en mettant l'accent sur l'essentiel. Après l'écoute de ce livre, atteindre vos objectifs deviendra plus facile et plus rapide que jamais !

Amidst the deluge of advice for businesspeople, there lies an overlooked tool, a key to thriving in today's fast-paced, unpredictable environment: improvisation. In Getting to "Yes And" veteran improv performer, university professor, CEO, and consultant Bob Kulhan unpacks a form of mental agility with powers far beyond the entertainment value of comedy troupes.

Gender equality is a moral and a business imperative. But unconscious bias holds us back, and de-biasing people’s minds has proven to be difficult and expensive. Diversity training programs have had limited success, and individual effort alone often invites backlash. Behavioral design offers a new solution. By de-biasing organizations instead of individuals, we can make smart changes that have big impacts.

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

Many people today are so dazzled by the long-term potential for artificial intelligence that they overlook the much clearer and more immediate potential for a new form of "collective intelligence": the intelligence of groups of people and computers working together. In Superminds, Thomas Malone explains what we need to do to take advantage of this potential. Groundbreaking and utterly fascinating, Superminds will change the way you work - both with others and with computers - for the better.

Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. While so many companies encourage a dog-eat-dog mentality, The Kaplan Thaler Group has succeeded through chocolate and flowers.

What if you didn’t have to change everything in your career to change your life at work? There’s a fresh answer to help you make better career decisions without resorting to the drastic measures of changing careers, finding a new job, starting a business, or bowing to an early and unwanted retirement - and without settling or sacrificing your health, family life, and well-being. Darcy Eikenberg shares simple, practical ways to reset how you think, revise what you say, and rescue your career without quitting, feeling stuck, or changing everything in your life.

For the past few years, mindfulness has begun to transform the American workplace. Many of our largest companies, such as General Mills, Ford, Target, and Google, have built extensive programs to foster mindful practices among their workers. Mindful Work is the first audiobook to explain how all sorts of businesses and any kind of worker can benefit from meditation, yoga, and other mindful techniques.

Unleash the power of the mind in the crucible of war! In the depths of World War II, a groundbreaking endeavor emerged to provide the average American soldier with an accessible glimpse into the realm of empirically grounded, scientific psychology. This transformative work, crafted with precision, aimed to empower every soldier who delved into it, unveiling the secrets to comprehending and harnessing their own intricate human responses: the elusive weaponry that holds the key to triumph on the battlefield. Prepare to revolutionize your understanding and utilization of the human mind.

Error Proofing Humans is the go-to source for all the latest research on human error and its causes. Learn from experts in the field as they discuss the theoretical background of human error and its consequences, as well as practical tools for analysis and prevention. This book covers a wide range of topics, from the most basic concepts of human error analysis to advanced techniques for dealing with complex systems. It is the perfect resource for business owners, safety professionals, and anyone who wants to learn more about the human factors involved in mistakes and accidents.

In the current period of social and political unrest, conversations about identity are becoming more frequent and more difficult. On subjects like critical race theory, gender equity in the workplace, and LGBTQ-inclusive classrooms, many of us are understandably fearful of saying the wrong thing. Kenji Yoshino and David Glasgow, founders of the Meltzer Center for Diversity, Inclusion, and Belonging at NYU School of Law, are here to show potential allies that these conversations don’t have to be so overwhelming.

Intelligenz wird üblicherweise verstanden als die Fähigkeit, zu denken und zu lernen. Doch in einer Welt, die sich rasant verändert, brauchen wir etwas ganz anderes genauso dringend: die Fähigkeit, Gedachtes zu überdenken und sich von Erlerntem wieder zu lösen. Anhand zahlreicher Beispiele aus dem täglichen Leben zeigt der internationale Bestsellerautor Adam Grant: Nur wer die Komfortzone fester Überzeugungen verlässt, wer Zweifel und unterschiedliche Ansichten zulässt, ohne sich in seinem Ego bedroht zu fühlen, eröffnet sich die großartige Chance, wirklich neue Erkenntnisse zu gewinnen.

Michael Brenner’s Mean People Suck uses real-life experience and proven research to show why, instead of blaming others, we can look inside ourselves and learn how to use empathy to defeat “mean” in every situation. This insightful guide shows leaders and employees how improving emotional communication increases profits and enhances lives.

You already have everything you need inside you to move from chaos to clarity, from self-neglect to self-possession, from burned out to lit up. Does the constant juggling of personal and professional demands leave you drained, overwhelmed, and ready to give up? You are not alone. There is another way, and it doesn’t require throwing it all out and spending five years in a cave.

Clifford Nass has developed a powerful theory: Our brains can’t fundamentally distinguish between interacting with people and interacting with devices. Nass’s discoveries push the boundaries of both psychology and technology and provide nothing less than a new blueprint for successful human relationships.