Organizational Behavior Leadership
-
-
Leading from Anywhere
- The Essential Guide to Managing Remote Teams
- Auteur(s): David Burkus
- Narrateur(s): David Burkus
- Durée: 4 h et 58 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
It’s undeniable that we’re entering a new era of remote work. While many leaders seek to run business as usual, why settle for the usual when remote teams allow us to work even better? The research shows that employees are more productive and engaged when they have the freedom to work from anywhere.
-
Leading from Anywhere
- The Essential Guide to Managing Remote Teams
- Narrateur(s): David Burkus
- Durée: 4 h et 58 min
- Date de publication: 2021-01-12
- Langue: Anglais
-
It’s undeniable that we’re entering a new era of remote work. While many leaders seek to run business as usual, why settle for the usual when remote teams allow us to work even better? The research shows that employees are more productive and engaged....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 22,13$ ou 1 crédit
Prix réduit: 22,13$ ou 1 crédit
-
-
-
Right Seats, Right People
- A Leader's Guide to Hiring and Developing Top Performers
- Auteur(s): Jonathan D. Reynolds
- Narrateur(s): Jonathan D Reynolds
- Durée: 4 h et 10 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
When you finish this audiobook, you will know how to win somebody over to your team and bring them on your journey. Do I trust our way? We trust it enough to be different by design: We are the only company of our type in the world to guarantee 100 percent performance of the people we recommend you hire. And we guarantee that, not for a week or a month, but for 365 days. We know it works. Very few people are going to join your company and stay for 20 years, but they will choose to make you part of their journey, just as you choose them to be a part of your organization’s journey.
-
Right Seats, Right People
- A Leader's Guide to Hiring and Developing Top Performers
- Narrateur(s): Jonathan D Reynolds
- Durée: 4 h et 10 min
- Date de publication: 2023-06-21
- Langue: Anglais
-
When you finish this audiobook, you will know how to win somebody over to your team and bring them on your journey. Do I trust our way? We trust it enough to be different by design: We know it works....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
-
-
-
Beyond Leaning In
- Gender Equity and What Organizations Are Up Against
- Auteur(s): Melanie Ho
- Narrateur(s): Brittany Goodwin
- Durée: 9 h et 29 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
Beyond Leaning In is a different kind of business book - based on research, but told as a novel and designed to spark discussion among friends, family, classmates, and co-workers across genders and generations. Through the perspective of female and male characters across generations, listeners gain new insights about why gender gaps are so hard to close despite our best intentions. We are inspired to think differently about what both individuals and organizations must do to ensure all employees thrive.
-
Beyond Leaning In
- Gender Equity and What Organizations Are Up Against
- Narrateur(s): Brittany Goodwin
- Durée: 9 h et 29 min
- Date de publication: 2021-03-30
- Langue: Anglais
-
Beyond Leaning In is a different kind of business book - based on research, but told as a novel and designed to spark discussion among friends, family, classmates, and co-workers across genders and generations....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 14,80$ ou 1 crédit
Prix réduit: 14,80$ ou 1 crédit
-
-
-
Bet on Talent
- How to Create a Remarkable Culture That Wins the Hearts of Customers
- Auteur(s): Dee Ann Turner
- Narrateur(s): Pam Ward
- Durée: 6 h et 12 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
When it comes to running a business, the most important decisions a leader makes are not about products or locations - they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.
-
Bet on Talent
- How to Create a Remarkable Culture That Wins the Hearts of Customers
- Narrateur(s): Pam Ward
- Durée: 6 h et 12 min
- Date de publication: 2019-09-03
- Langue: Anglais
-
When it comes to running a business, the most important decisions a leader makes are not about products or locations - they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
-
-
-
The Empathy Advantage
- Leading the Empowered Workforce
- Auteur(s): Heather E. McGowan, Chris Shipley
- Narrateur(s): Daniela Acitelli
- Durée: 7 h et 23 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
Heather E. McGowan and Chris Shipley deliver a guidebook for leaders navigating the uncertainty of a post pandemic world in this sequel to The Adaptation Advantage. Leaders today must acknowledge and respond to the fundamental shifts that lay the foundation for effective leadership: From managing people to enabling success, from viewing peers as competitors to seeing them as collaborators, from applying extrinsic pressure on workers to unlocking intrinsic motivation, and from driving productivity with unquestioned authority to inspiring value creation by leading with empathy.
-
The Empathy Advantage
- Leading the Empowered Workforce
- Narrateur(s): Daniela Acitelli
- Durée: 7 h et 23 min
- Date de publication: 2023-05-09
- Langue: Anglais
-
Heather E. McGowan and Chris Shipley deliver a guidebook for leaders navigating the uncertainty of a post pandemic world in this sequel to The Adaptation Advantage....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
-
-
-
Culture Renovation
- 18 Leadership Actions to Build an Unshakeable Company
- Auteur(s): Kevin Oakes
- Narrateur(s): Steve Menasche
- Durée: 11 h et 50 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
Most business leaders understand the power of a dynamic, positive culture - but almost every effort to change culture fails. Why? The approach is often all wrong. Rather than attempt to "transform" a new culture from the ground up, leaders need to instead spearhead a culture renovation. In Culture Renovation, Kevin Oakes provides tangible, tactical insights drawn from a robust data set and informed by CEOs and HR leaders at many of the world's top companies.
-
Culture Renovation
- 18 Leadership Actions to Build an Unshakeable Company
- Narrateur(s): Steve Menasche
- Durée: 11 h et 50 min
- Date de publication: 2021-07-14
- Langue: Anglais
-
In Culture Renovation, Kevin Oakes provides tangible, tactical insights drawn from a robust data set and informed by CEOs and HR leaders at many of the world's top companies....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
-
-
-
Black Faces in High Places
- 10 Strategic Actions for Black Professionals to Reach the Top and Stay There
- Auteur(s): Randal D. Pinkett, Jeffrey A. Robinson
- Narrateur(s): Ron Butler
- Durée: 9 h et 55 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
Black Faces in High Places is the essential guide for Black professionals who are moving up through their organizations or industries but need a roadmap for how to get to the top and stay there. Based on the authors' considerable experiences in business, in the public eye, and as a minority, the book shows how African-American professionals can (and must) think and act both entrepreneurially and "intrapreneurially".
-
Black Faces in High Places
- 10 Strategic Actions for Black Professionals to Reach the Top and Stay There
- Narrateur(s): Ron Butler
- Durée: 9 h et 55 min
- Date de publication: 2022-02-08
- Langue: Anglais
-
Black Faces in High Places is the essential guide for Black professionals who are moving up through their organizations or industries but need a roadmap for how to get to the top and stay there....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 32,62$ ou 1 crédit
Prix réduit: 32,62$ ou 1 crédit
-
-
-
The Leader's Guide to Managing Risk
- A Proven Method to Build Resilience and Reliability
- Auteur(s): K. Scott Griffith
- Narrateur(s): K. Scott Griffith
- Durée: 8 h et 45 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
Leaders today must navigate their teams and organizations through unprecedented levels of uncertainty. It feels like every year there is some-game changing technology or catastrophe that gives rise to a “new normal” and sends businesses scrambling for how to rethink themselves to operate under these new conditions. K. Scott Griffith, a former airline pilot, socio-technical physicist, and author of the first independently audited high reliability and just culture model, offers practical and proven methods to build processes that will withstand the winds of uncertainty while driving success.
-
The Leader's Guide to Managing Risk
- A Proven Method to Build Resilience and Reliability
- Narrateur(s): K. Scott Griffith
- Durée: 8 h et 45 min
- Date de publication: 2023-11-07
- Langue: Anglais
-
Be prepared for the dangerous and largely unknown risks that threaten your business and learn how to survive and thrive when uncertainty hits....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 29,13$ ou 1 crédit
Prix réduit: 29,13$ ou 1 crédit
-
-
-
Universidad Disney [Disney University]
- Auteur(s): Doug Lipp
- Narrateur(s): Carlos Torres
- Durée: 5 h et 20 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
Universidad Disney revela el corazón de la cultura Disney, los principios de los altos ejecutivos y la filosofía operativa de la empresa. Doug Lipp presenta 13 lecciones que Disney ha utilizado para impulsar las ganancias y el crecimiento en todo el mundo durante más de medio siglo. Más que un libro de negocios poderoso, es un plan de liderazgo único y eficiente capaz de transformar positivamente cualquier organización. Cuando hablamos de empleados de clase mundial, pocas organizaciones pueden competir con Disney.
-
Universidad Disney [Disney University]
- Narrateur(s): Carlos Torres
- Durée: 5 h et 20 min
- Date de publication: 2018-10-10
- Langue: Espagnol
-
Universidad Disney revela el corazón de la cultura Disney, los principios de los altos ejecutivos y la filosofía operativa de la empresa. Doug Lipp presenta 13 lecciones que Disney ha utilizado para impulsar las ganancias y el crecimiento en todo el mundo....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 20,39$ ou 1 crédit
Prix réduit: 20,39$ ou 1 crédit
-
-
-
The Culture Solution
- A Practical Guide to Building a Dynamic Culture so People Love Coming to Work and Accomplishing Great Things Together!
- Auteur(s): Matthew Kelly
- Narrateur(s): James Naughton
- Durée: 9 h et 2 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
In The Culture Solution, business consultant and The New York Times best-selling author of The Dream Manager and Off Balance presents the six enduring principles of a dynamic culture, designed in a way that is both intensely practical and inspiring. If you want to grow your business; attract, grow, and retain top talent; learn the key to hiring in the 21st century; teach every person in your organization that they have a role to play in making the culture better today than it was yesterday, this book is for you and every person on your team.
-
The Culture Solution
- A Practical Guide to Building a Dynamic Culture so People Love Coming to Work and Accomplishing Great Things Together!
- Narrateur(s): James Naughton
- Durée: 9 h et 2 min
- Date de publication: 2019-12-10
- Langue: Anglais
-
In The Culture Solution, business consultant and The New York Times best-selling author of The Dream Manager and Off Balance presents the six enduring principles of a dynamic culture, designed in a way that is both intensely practical and inspiring....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
-
-
-
Road to Flourishing
- Eight Keys to Boost Employee Engagement and Well-Being
- Auteur(s): Al Lopus, Cory Hartman, Peter Greer - foreword
- Narrateur(s): William Sarris
- Durée: 6 h et 52 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
How can we create workplaces where people thrive and love what they do and where they work? Al Lopus, cofounder and CEO of Best Christian Workplaces Institute, has studied hundreds of organizations to discover eight key drivers in companies with healthy cultures and engaged employees. With compelling case studies, behind-the-curtain revelations, and enlightening personal anecdotes, Road to Flourishing will motivate leaders, managers, and their teams to reimagine, reassess, and renew their commitment to building healthy work cultures where everyone can flourish.
-
Road to Flourishing
- Eight Keys to Boost Employee Engagement and Well-Being
- Narrateur(s): William Sarris
- Durée: 6 h et 52 min
- Date de publication: 2022-04-19
- Langue: Anglais
-
Al Lopus, cofounder and CEO of Best Christian Workplaces Institute, has studied hundreds of organizations to discover eight key drivers in companies with healthy cultures and engaged employees....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
-
-
-
Invite Change
- Lessons from 2020, the Year of No Return
- Auteur(s): Janet M. Harvey
- Narrateur(s): Janet M. Harvey
- Durée: 4 h et 35 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
When is the last time you visibly and boldly challenged the status quo? It might be a tough question to answer. Uncertainty about what’s on the other side of the familiar and comfortable stops many of us from taking action. And yet, we continue to stay stuck, unaware of our roadblocks, and without a meaningful way forward. What can be done? We must intentionally “invite change”.
-
Invite Change
- Lessons from 2020, the Year of No Return
- Narrateur(s): Janet M. Harvey
- Durée: 4 h et 35 min
- Date de publication: 2021-03-24
- Langue: Anglais
-
The purpose of this book is to challenge the status quo, provoke discussion, and quench a thirst for something different in the way people contribute and influence their workplaces and their communities....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 17,17$ ou 1 crédit
Prix réduit: 17,17$ ou 1 crédit
-
-
-
Change Your Space, Change Your Culture
- How Engaging Workspaces Lead to Transformation and Growth
- Auteur(s): Rex Miller, Mabel Casey, Mark Konchar
- Narrateur(s): Graham Halstead
- Durée: 7 h et 45 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
Change Your Space, Change Your Culture is a guide to transforming business by rethinking the workplace. Written by a team of trail-blazing leaders, this audiobook reveals the secrets of companies that discovered the power of culture and space. This insightful guide reveals what companies lose by viewing office space as something to manage or minimize.
-
Change Your Space, Change Your Culture
- How Engaging Workspaces Lead to Transformation and Growth
- Narrateur(s): Graham Halstead
- Durée: 7 h et 45 min
- Date de publication: 2020-07-27
- Langue: Anglais
-
Change Your Space, Change Your Culture is a guide to transforming business by rethinking the workplace. Written by a team of trail-blazing leaders, this audiobook reveals the secrets of companies that discovered the power of culture and space....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
-
-
-
Change from the Inside Out
- Making You, Your Team, and Your Organization Change-Capable
- Auteur(s): Erika Andersen
- Narrateur(s): Erika Andersen
- Durée: 8 h et 27 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
Change initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable.
-
Change from the Inside Out
- Making You, Your Team, and Your Organization Change-Capable
- Narrateur(s): Erika Andersen
- Durée: 8 h et 27 min
- Date de publication: 2021-10-04
- Langue: Anglais
-
Change initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 30,25$ ou 1 crédit
Prix réduit: 30,25$ ou 1 crédit
-
-
-
Backstabbers and Bullies
- How to Cope with the Dark Side of People at Work
- Auteur(s): Adrian Furnham
- Narrateur(s): Tim Bruce
- Durée: 10 h et 11 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
The idea of leadership failure and derailment has been brushed under the carpet for far too long, and only now are statistics appearing on the sheer numbers who fail. Backstabbers and Bullies provides the latest psychiatric and clinical perspectives on dark-side behavior, including: recognizing and coping with overconfident, narcissistic, and psychopathic leaders; causes of leadership derailment and failure; corrupt corporate cultures; and the criminal personality.
-
Backstabbers and Bullies
- How to Cope with the Dark Side of People at Work
- Narrateur(s): Tim Bruce
- Durée: 10 h et 11 min
- Date de publication: 2015-05-21
- Langue: Anglais
- Backstabbers and Bullies provides the latest psychiatric and clinical perspectives on dark-side behavior....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 33,53$ ou 1 crédit
Prix réduit: 33,53$ ou 1 crédit
-
-
-
Moral Mazes
- The World of Corporate Managers
- Auteur(s): Robert Jackall
- Narrateur(s): Johnny Heller
- Durée: 12 h et 20 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
Robert Jackall's Moral Mazes offers an eye-opening account of how corporate managers think the world works, and how big organizations shape moral consciousness. Based on extensive interviews with managers at every level of two industrial firms and of a large public relations agency, IMoral Mazes takes the reader inside the intricate world of the corporation.
-
Moral Mazes
- The World of Corporate Managers
- Narrateur(s): Johnny Heller
- Durée: 12 h et 20 min
- Date de publication: 2010-03-03
- Langue: Anglais
- Robert Jackall's Moral Mazes offers an eye-opening account of how corporate managers think the world works, and how big organizations shape moral consciousness....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 33,01$ ou 1 crédit
Prix réduit: 33,01$ ou 1 crédit
-
-
-
The Challenge Culture
- Why the Most Successful Organizations Run on Pushback
- Auteur(s): Nigel Travis
- Narrateur(s): Graeme Malcolm
- Durée: 8 h et 39 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
The executive chairman and former CEO of Dunkin' Donuts and Baskin Robbins reflects on the unique, results-oriented discipline he's developed over decades of leadership, which provides a blueprint for any organization to achieve prosperity.
-
-
Great
- Écrit par Akram le 2019-02-13
-
The Challenge Culture
- Why the Most Successful Organizations Run on Pushback
- Narrateur(s): Graeme Malcolm
- Durée: 8 h et 39 min
- Date de publication: 2018-09-18
- Langue: Anglais
-
The executive chairman and former CEO of Dunkin' Donuts and Baskin Robbins reflects on the unique, results-oriented discipline he's developed over decades of leadership, which provides a blueprint for any organization to achieve prosperity....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 25,24$ ou 1 crédit
Prix réduit: 25,24$ ou 1 crédit
-
-
-
Healing Leadership
- How to Lead, Love, and Thrive in Business and Life
- Auteur(s): Dr. Ginny A. Baro
- Narrateur(s): Dr. Ginny A. Baro
- Durée: 11 h et 25 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
Are you ready to unleash your full potential and become a fearless leader and role model? Dr. Baro invites you to elevate your leadership skills to generate massive results where you’re needed most. After all, exceptional leaders do not get where they are alone!
-
Healing Leadership
- How to Lead, Love, and Thrive in Business and Life
- Narrateur(s): Dr. Ginny A. Baro
- Durée: 11 h et 25 min
- Date de publication: 2022-11-28
- Langue: Anglais
-
Are you ready to unleash your full potential and become a fearless leader and role model? Dr. Baro invites you to elevate your leadership skills to generate massive results where you’re needed most. After all, exceptional leaders do not get where they are alone....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 31,26$ ou 1 crédit
Prix réduit: 31,26$ ou 1 crédit
-
-
-
Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
-
Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
-
-
-
House of Lies
- How Management Consultants Steal Your Watch and Then Tell You the Time
- Auteur(s): Martin Kihn
- Narrateur(s): Johnny Heller
- Durée: 8 h et 29 min
- Version intégrale
-
Au global
-
Performance
-
Histoire
In the best-selling tradition of Liar's Poker comes a devastatingly accurate and darkly hilarious behind-the-scenes look at the wonderful world of management consulting.
-
House of Lies
- How Management Consultants Steal Your Watch and Then Tell You the Time
- Narrateur(s): Johnny Heller
- Durée: 8 h et 29 min
- Date de publication: 2012-01-11
- Langue: Anglais
-
In the best-selling tradition of Liar's Poker comes a devastatingly accurate and darkly hilarious behind-the-scenes look at the wonderful world of management consulting....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 25,24$ ou 1 crédit
Prix réduit: 25,24$ ou 1 crédit
-