Organizational Behavior Management
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Get Better
- 15 Proven Practices to Build Effective Relationships at Work
- Auteur(s): Todd Davis
- Narrateur(s): Todd Davis
- Durée: 6 h et 27 min
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In Get Better: 15 Proven Practices to Build Effective Relationships, FranklinCovey's chief people officer, Todd Davis, explains that an organization's greatest asset isn't its people; rather, it's the relationships between its people that is the greatest predictor of personal effectiveness. In the end, employees' ability to build and sustain great relationships is an organization's ultimate competitive advantage.
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It's pretty good.
- Écrit par Greg Billings le 2024-03-31
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Get Better
- 15 Proven Practices to Build Effective Relationships at Work
- Narrateur(s): Todd Davis
- Durée: 6 h et 27 min
- Date de publication: 2017-11-07
- Langue: Anglais
- Employees' ability to build and sustain great relationships is an organization's ultimate competitive advantage....
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Prix courant: 19,42$ ou 1 crédit
Prix réduit: 19,42$ ou 1 crédit
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Auteur(s): Joseph A. Michelli
- Narrateur(s): Joseph A. Michelli
- Durée: 7 h et 31 min
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Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Narrateur(s): Joseph A. Michelli
- Durée: 7 h et 31 min
- Date de publication: 2015-12-06
- Langue: Anglais
- Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy....
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Prix courant: 26,00$ ou 1 crédit
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Connected Capitalism
- How Jewish Wisdom Can Transform Work
- Auteur(s): David Weitzner
- Narrateur(s): David Weitzner
- Durée: 9 h et 29 min
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What should our post-COVID work world look like? In Connected Capitalism, David Weitzner shows us how to draw from the classic teachings of Judaism in order to positively transform our workplaces and our working lives. He outlines a philosophy that will empower the disenchanted to build a stable future in a world of crony capitalism, global pandemics, racial injustice, and social disconnect. Weitzner, a professor of management who chooses to look beyond management and mindfulness, envisions a workplace based on the ancient Jewish practices of mitzvah.
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A different book
- Écrit par Amazon Customer le 2024-04-14
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Connected Capitalism
- How Jewish Wisdom Can Transform Work
- Narrateur(s): David Weitzner
- Durée: 9 h et 29 min
- Date de publication: 2021-04-13
- Langue: Anglais
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In our present state of disconnect and loss, Connected Capitalism offers us a deeper and more satisfying approach to both work and life - one that is rooted in relationships, trust, forgiveness, and empathy....
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Prix courant: 23,31$ ou 1 crédit
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Green to Gold
- How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage
- Auteur(s): Daniel C. Esty, Andrew S. Winston
- Narrateur(s): Fred Stella
- Durée: 10 h et 54 min
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Green to Gold is an essential guide for forward-thinking business leaders who see the Green Wave coming and want to profit from it. This audio explores what every executive must know to manage the environmental challenges facing society and business. Based on the authors' years of experience and hundreds of interviews with corporate leaders around the world, Green to Gold, shows how companies generate lasting value.
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Concepts for every business
- Écrit par Brandon Claude Lewis le 2022-09-20
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Green to Gold
- How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage
- Narrateur(s): Fred Stella
- Durée: 10 h et 54 min
- Date de publication: 2009-01-12
- Langue: Anglais
- Green to Gold is an essential guide for forward-thinking business leaders who see the Green Wave coming and want to profit from it....
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Prix courant: 32,00$ ou 1 crédit
Prix réduit: 32,00$ ou 1 crédit
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Deliberate Calm
- How to Learn and Lead in a Volatile World
- Auteur(s): Jacqueline Brassey, Aaron De Smet, Michiel Kruyt
- Narrateur(s): Samantha Desz
- Durée: 9 h et 10 min
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A trio of McKinsey & Company veterans draws from a unique combination of psychology, neuroscience, and consciousness practices plus a combined 50-plus years of international board room experience to offer a unique approach to learning and leading with awareness and intentional choice, even amidst the most challenging circumstances.
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Deliberate Calm
- How to Learn and Lead in a Volatile World
- Narrateur(s): Samantha Desz
- Durée: 9 h et 10 min
- Date de publication: 2022-11-29
- Langue: Anglais
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A trio of McKinsey & Company veterans draws from a unique combination of psychology, neuroscience, and consciousness practices plus a combined 50-plus years of international board room experience to offer a unique approach to learning and leading with awareness.
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Prix courant: 32,62$ ou 1 crédit
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The Circle Way: A Leader in Every Chair
- Auteur(s): Christina Baldwin
- Narrateur(s): Rebecca Rogers
- Durée: 9 h et 11 min
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As organizations of all kinds move increasingly toward shared and rotating leadership, they are calling on the circle model to form sustainable teams and adopt circle-driven group processes such as World Caf, Open Space, and Art of Hosting. Meetings in the round have become the preferred tool for moving individual commitment into group action. This book lays out the structure of circle conversation, based on the original work of the co-authors who have studied and standardized the essential elements that constitute circle practice.
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Excellent to get a circle going smoothly
- Écrit par John Freebury le 2023-07-10
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The Circle Way: A Leader in Every Chair
- Narrateur(s): Rebecca Rogers
- Durée: 9 h et 11 min
- Date de publication: 2010-09-10
- Langue: Anglais
- All modern group processes that are open to collaboration or to flattening the hierarchy are based in some way on circle practices....
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Prix courant: 31,26$ ou 1 crédit
Prix réduit: 31,26$ ou 1 crédit
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The Ideal Team Player
- How to Recognize and Cultivate the Three Essential Virtues
- Auteur(s): Patrick M. Lencioni
- Durée: 8 h
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In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player. In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues.
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The Ideal Team Player
- How to Recognize and Cultivate the Three Essential Virtues
- Durée: 8 h
- Date de publication: 2024-12-24
- Langue: Anglais
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In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player....
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Prix courant: 30,69$ ou 1 crédit
Prix réduit: 30,69$ ou 1 crédit
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Zconomy
- How Gen Z Will Change the Future of Business—and What to Do About It
- Auteur(s): Jason R. Dorsey, Denise Villa
- Narrateur(s): Jason R. Dorsey, Denise Villa
- Durée: 9 h et 28 min
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The most complete and authoritative guide to Gen Z, describing how leaders must adapt their employment, sales and marketing, product, and growth strategies to attract and keep this important new generation of customers, employees, and trendsetters. Gen Z changes everything. Today’s businesses are not built to sell and market the way Gen Z shops and buys, or to recruit and employ Gen Z the way they find and keep jobs. Leaders need answers now as gen Z is the fastest growing generation of employees and the most important group of consumer trendsetters.
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A GenZier’s Review
- Écrit par Matt le 2020-10-19
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Zconomy
- How Gen Z Will Change the Future of Business—and What to Do About It
- Narrateur(s): Jason R. Dorsey, Denise Villa
- Durée: 9 h et 28 min
- Date de publication: 2020-09-22
- Langue: Anglais
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The most complete and authoritative guide to Gen Z, describing how leaders must adapt their employment, sales and marketing, product, and growth strategies to attract and keep this important new generation of customers, employees, and trendsetters....
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Prix courant: 31,46$ ou 1 crédit
Prix réduit: 31,46$ ou 1 crédit
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Disney U
- How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
- Auteur(s): Doug Lipp
- Narrateur(s): Tim Lundeen
- Durée: 5 h et 56 min
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In helping Walt Disney create “The Happiest Place on Earth”, Van France and his team started a business revolution in 1955 that eventually became the Disney University - the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the world-famous Disney brand.
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Disney U
- How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
- Narrateur(s): Tim Lundeen
- Durée: 5 h et 56 min
- Date de publication: 2021-07-23
- Langue: Anglais
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Leadership lessons from the iconic brand you can use to drive Disney-style success....
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Prix courant: 18,38$ ou 1 crédit
Prix réduit: 18,38$ ou 1 crédit
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Discipline Without Punishment
- The Proven Strategy That Turns Problem Employees into Superior Performers
- Auteur(s): Dick Grote
- Narrateur(s): Steven Roy Grimsley
- Durée: 7 h et 59 min
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The original edition of Discipline Without Punishment introduced a positive approach for getting problem employees to meet - and often even exceed - job requirements. The book still delivers on that promise, and in this revised edition, Dick Grote provides new insights, along with sample dialogues, memos, and worksheets.
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Discipline Without Punishment
- The Proven Strategy That Turns Problem Employees into Superior Performers
- Narrateur(s): Steven Roy Grimsley
- Durée: 7 h et 59 min
- Date de publication: 2014-03-12
- Langue: Anglais
- The original edition of Discipline Without Punishment introduced a positive approach for getting problem employees to meet - and often even exceed - job requirements....
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Prix courant: 26,40$ ou 1 crédit
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Engaging Emergence
- Turning Upheaval into Opportunity
- Auteur(s): Peggy Holman
- Narrateur(s): Caroline Miller
- Durée: 6 h et 20 min
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Leading thinker and change consultant Peggy Holman provides leaders, trainers, and other agents of change grappling with disruption with a theory of "emergence" and tools for fostering it in organizations.
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Engaging Emergence
- Turning Upheaval into Opportunity
- Narrateur(s): Caroline Miller
- Durée: 6 h et 20 min
- Date de publication: 2013-11-15
- Langue: Anglais
- Leading thinker and change consultant Peggy Holman provides leaders, trainers, and other agents of change grappling with disruption with a theory of "emergence" and tools for fostering it in organizations....
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Prix courant: 26,40$ ou 1 crédit
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Leadersights
- Creating Great Leaders Who Create Great Workplaces
- Auteur(s): David Veech
- Narrateur(s): John Chancer
- Durée: 8 h et 7 min
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Leadersights: Creating Great Leaders Who Create Great Workplaces focuses on how organizations of all types can create a leader-development system that defines critical leader behaviors, provides simple techniques for building and improving the skills that drive those behaviors, and establishes a mechanism for monitoring and enforcing those behaviors.
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Leadersights
- Creating Great Leaders Who Create Great Workplaces
- Narrateur(s): John Chancer
- Durée: 8 h et 7 min
- Date de publication: 2022-06-07
- Langue: Anglais
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Leadersights: Creating Great Leaders Who Create Great Workplaces focuses on how organizations of all types can create a leader-development system that defines critical leader behaviors, provides simple techniques for building and improving the skills that drive those behaviors....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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HBRs 10 Must Reads on Building a Great Culture
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review
- Narrateur(s): William Sarris, Norah Tocci
- Durée: 6 h et 34 min
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Your organization's culture can feel like something that has a life of its own; it's long-standing, inherited, and seemingly impermeable - in fact, a strong culture is often an obstacle to doing new things or going in new directions. But leaders are the stewards of a company's culture and have the power to shape it. The best leaders know that organizational culture is a fundamental and powerful management tool that can drive positive outcomes.
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HBRs 10 Must Reads on Building a Great Culture
- HBR's 10 Must Reads Series
- Narrateur(s): William Sarris, Norah Tocci
- Série: HBR's 10 Must Reads series
- Durée: 6 h et 34 min
- Date de publication: 2019-11-12
- Langue: Anglais
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We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you assess the type and current state of your company's culture....
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Prix courant: 22,26$ ou 1 crédit
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Confidence
- How Winning and Losing Streaks Begin and End
- Auteur(s): Rosabeth Moss Kanter
- Narrateur(s): Rosabeth Moss Kanter
- Durée: 6 h et 9 min
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Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again? There’s a fundamental principle at work—the vital but previously unexamined factor called confidence—that permits unexpected people to achieve high levels of performance through routines that activate talent. Confidence is the new theory and practice of success, explaining why success and failure are not mere episodes but self-perpetuating trajectories
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Confidence
- How Winning and Losing Streaks Begin and End
- Narrateur(s): Rosabeth Moss Kanter
- Durée: 6 h et 9 min
- Date de publication: 2004-08-25
- Langue: Anglais
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Confidence is the new theory and practice of success, explaining why success and failure are not mere episodes but self-perpetuating trajectories....
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Prix courant: 15,09$ ou 1 crédit
Prix réduit: 15,09$ ou 1 crédit
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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Prix courant: 26,00$ ou 1 crédit
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The Empathetic Workplace
- 5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job
- Auteur(s): Katharine Manning
- Narrateur(s): Simona Chitescu-Weik
- Durée: 5 h et 41 min
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This book is crucial for every manager or HR representative who shouldn’t just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor.
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The Empathetic Workplace
- 5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job
- Narrateur(s): Simona Chitescu-Weik
- Durée: 5 h et 41 min
- Date de publication: 2021-02-16
- Langue: Anglais
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This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma - including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more - the tools they need to be prepared for what lies ahead....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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Master the Matrix
- 7 Essentials for Getting Things Done in Complex Organizations
- Auteur(s): Susan Z. Finerty, Harry Kraemer
- Narrateur(s): Davis Sound LLC
- Durée: 5 h et 22 min
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You're in a matrix, whether you realize it or not. The test: Do you have multiple bosses? Do you depend on a variety of resources throughout the organization to get your tasks done, and do these resources report into other people or teams? If you answered ''yes'' to either, you're in a matrix role. Matrix roles are everywhere. The field customer contact person who writes contracts, negotiates delivery and troubleshoots product issues is in a matrix role.
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Master the Matrix
- 7 Essentials for Getting Things Done in Complex Organizations
- Narrateur(s): Davis Sound LLC
- Durée: 5 h et 22 min
- Date de publication: 2013-07-09
- Langue: Anglais
- Do you have multiple bosses? Do you depend on a variety of resources throughout the organization to get your tasks done, and do these resources report into other people or teams?....
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Prix courant: 25,00$ ou 1 crédit
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Managing the Unmanageable
- How to Motivate Even the Most Unruly Employee
- Auteur(s): Anne Loehr, Jezra Kaye
- Narrateur(s): Deanna Moffitt
- Durée: 6 h et 38 min
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Who changed the rules of business? It's a different game now. In an increasingly globally diverse workforce, it's vitally important that leaders understand their team inside and out. This takes a new toolbox of skills for the 21st century. Today you need winning strategies to avoid the costly pitfalls of high turnover, low morale, and poor collaboration, not to mention the cost of missed deadlines and incomplete projects.
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Very hard to listen to.
- Écrit par Verified Customer le 2020-11-11
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Managing the Unmanageable
- How to Motivate Even the Most Unruly Employee
- Narrateur(s): Deanna Moffitt
- Durée: 6 h et 38 min
- Date de publication: 2012-04-17
- Langue: Anglais
- Who changed the rules of business? It's a different game now....
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Prix courant: 26,40$ ou 1 crédit
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Eat THAT Cookie!
- Make Workplace Positivity Pay Off... For Individuals, Teams, and Organizations
- Auteur(s): Liz Jazwiec
- Narrateur(s): Liz Jazwiec
- Durée: 3 h et 37 min
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Is it possible to create a positive workforce in negative times? Yes, it is, says speaker, strategist and consultant Liz Jazwiec, RN. But first, you have to get real about how tough a job in healthcare really is and also about the negative things you and your staff members do to make it even tougher. In her audiobook, Liz gets real about all that and more. In her darkly humorous, ever-so-slightly sarcastic style - after all she was an ER nurse - she builds a case for the powerful benefits of a positive workplace.
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Must read for all nurses
- Écrit par Michelle Rosso le 2020-02-17
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Eat THAT Cookie!
- Make Workplace Positivity Pay Off... For Individuals, Teams, and Organizations
- Narrateur(s): Liz Jazwiec
- Durée: 3 h et 37 min
- Date de publication: 2013-10-24
- Langue: Anglais
- Is it possible to create a positive workforce in negative times?....
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Prix courant: 18,74$ ou 1 crédit
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Auteur(s): Bob Maurer, Leigh Ann Hirschman
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
- Version intégrale
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Au global
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Performance
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Histoire
UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen - small, continual improvements - to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
- Date de publication: 2012-11-06
- Langue: Anglais
- The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen....
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Prix courant: 23,31$ ou 1 crédit
Prix réduit: 23,31$ ou 1 crédit
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