Organizational Behavior Management
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HBRs 10 Must Reads on Building a Great Culture
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review
- Narrateur(s): William Sarris, Norah Tocci
- Durée: 6 h et 34 min
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Your organization's culture can feel like something that has a life of its own; it's long-standing, inherited, and seemingly impermeable - in fact, a strong culture is often an obstacle to doing new things or going in new directions. But leaders are the stewards of a company's culture and have the power to shape it. The best leaders know that organizational culture is a fundamental and powerful management tool that can drive positive outcomes.
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HBRs 10 Must Reads on Building a Great Culture
- HBR's 10 Must Reads Series
- Narrateur(s): William Sarris, Norah Tocci
- Série: HBR's 10 Must Reads series
- Durée: 6 h et 34 min
- Date de publication: 2019-11-12
- Langue: Anglais
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We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you assess the type and current state of your company's culture....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Leader's Guide to Managing Risk
- A Proven Method to Build Resilience and Reliability
- Auteur(s): K. Scott Griffith
- Narrateur(s): K. Scott Griffith
- Durée: 8 h et 45 min
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Leaders today must navigate their teams and organizations through unprecedented levels of uncertainty. It feels like every year there is some-game changing technology or catastrophe that gives rise to a “new normal” and sends businesses scrambling for how to rethink themselves to operate under these new conditions. K. Scott Griffith, a former airline pilot, socio-technical physicist, and author of the first independently audited high reliability and just culture model, offers practical and proven methods to build processes that will withstand the winds of uncertainty while driving success.
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The Leader's Guide to Managing Risk
- A Proven Method to Build Resilience and Reliability
- Narrateur(s): K. Scott Griffith
- Durée: 8 h et 45 min
- Date de publication: 2023-11-07
- Langue: Anglais
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Be prepared for the dangerous and largely unknown risks that threaten your business and learn how to survive and thrive when uncertainty hits....
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Prix courant: 29,13$ ou 1 crédit
Prix réduit: 29,13$ ou 1 crédit
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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8 Moments of Power in Coaching
- How to Design and Deliver High-Performance Feedback to All Employees
- Auteur(s): Mark Colgate
- Narrateur(s): John Alan Martinson Jr.
- Durée: 6 h et 19 min
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Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece for those hoping to orchestrate a coaching change. In this engaging book, Colgate takes us on a journey with humorous stories, case studies, and pragmatic frameworks, while examining how organizations can create a coaching system that designs for, and delivers, continuous feedback that simultaneously increases employee and customer engagement.
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8 Moments of Power in Coaching
- How to Design and Deliver High-Performance Feedback to All Employees
- Narrateur(s): John Alan Martinson Jr.
- Durée: 6 h et 19 min
- Date de publication: 2016-12-19
- Langue: Anglais
- Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece....
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Prix courant: 26,82$ ou 1 crédit
Prix réduit: 26,82$ ou 1 crédit
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Lead. Care. Win.
- Auteur(s): Dan Pontefract
- Narrateur(s): Dan Pontefract
- Durée: 4 h et 41 min
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When you care enough to champion others, the workplace becomes happily infectious and the organization benefits in more ways than one.
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What we need right now!!
- Écrit par David Doyle le 2023-04-04
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Lead. Care. Win.
- Narrateur(s): Dan Pontefract
- Durée: 4 h et 41 min
- Date de publication: 2020-11-07
- Langue: Anglais
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When you care enough to champion others, the workplace becomes happily infectious and the organization benefits in more ways than one....
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Prix courant: 20,20$ ou 1 crédit
Prix réduit: 20,20$ ou 1 crédit
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Unfear
- Transform Your Organization to Create Breakthrough Performance and Employee Well-Being
- Auteur(s): Gaurav Bhatnagar, Mark Minukas
- Narrateur(s): Mark Owen
- Durée: 8 h et 25 min
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In this timely and essential guide, McKinsey alumni Gaurav Bhatnagar and Mark Minukas present a proven approach to workplace anxiety that reduces stress, boosts well-being, and overcomes blocks that get in the way of success. It begins with changing our relationship with fear and then developing strategies that improve outlook and performance, leading to greater profits, sustainable growth, and personal rewards. It’s only possible with a culture of unfear.
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Unfear
- Transform Your Organization to Create Breakthrough Performance and Employee Well-Being
- Narrateur(s): Mark Owen
- Durée: 8 h et 25 min
- Date de publication: 2021-10-26
- Langue: Anglais
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In this timely and essential guide, McKinsey alumni Gaurav Bhatnagar and Mark Minukas present a proven approach to workplace anxiety that reduces stress, boosts well-being, and overcomes blocks that get in the way of success....
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Prix courant: 18,17$ ou 1 crédit
Prix réduit: 18,17$ ou 1 crédit
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Great Mondays
- How to Design a Company Culture Employees Love
- Auteur(s): Josh Levine
- Narrateur(s): Josh Levine
- Durée: 3 h et 27 min
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Evidence shows culture drives fiscal performance. It's no secret that a toxic work culture can drive away employees and drive down profits. Creating a dynamic work culture that promotes both employee and business growth is key to ensuring an organization's success. However, culture is a moving target and hard to get right. In Great Mondays, brand strategist Josh Levine introduces a proven formula for building and managing a workplace culture that maximizes employee engagement, performance, and retention for long-term business success.
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Great Mondays
- How to Design a Company Culture Employees Love
- Narrateur(s): Josh Levine
- Durée: 3 h et 27 min
- Date de publication: 2021-08-05
- Langue: Anglais
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Brand strategist Josh Levine introduces a proven formula for building and managing a workplace culture that maximizes employee engagement, performance, and retention for long-term business success....
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Prix courant: 14,93$ ou 1 crédit
Prix réduit: 14,93$ ou 1 crédit
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Discipline Without Punishment
- The Proven Strategy That Turns Problem Employees into Superior Performers
- Auteur(s): Dick Grote
- Narrateur(s): Steven Roy Grimsley
- Durée: 7 h et 59 min
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The original edition of Discipline Without Punishment introduced a positive approach for getting problem employees to meet - and often even exceed - job requirements. The book still delivers on that promise, and in this revised edition, Dick Grote provides new insights, along with sample dialogues, memos, and worksheets.
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Discipline Without Punishment
- The Proven Strategy That Turns Problem Employees into Superior Performers
- Narrateur(s): Steven Roy Grimsley
- Durée: 7 h et 59 min
- Date de publication: 2014-03-12
- Langue: Anglais
- The original edition of Discipline Without Punishment introduced a positive approach for getting problem employees to meet - and often even exceed - job requirements....
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Prix courant: 26,40$ ou 1 crédit
Prix réduit: 26,40$ ou 1 crédit
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Team Habits
- How Small Actions Lead to Extraordinary Results
- Auteur(s): Charlie Gilkey
- Narrateur(s): Charlie Gilkey
- Durée: 8 h et 11 min
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We all know how important our habits are for personal productivity, success and happiness. But the truth is that we rarely work alone: reaching our goals depends on how effectively we work with others, and teams have their own habits that can help - or hinder - success. Here, productivity and teamwork expert Charlie Gilkey shows how to cultivate, implement and maintain the small habits that lead to big results for any team.
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Practical team improvement
- Écrit par jmk le 2023-12-31
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Team Habits
- How Small Actions Lead to Extraordinary Results
- Narrateur(s): Charlie Gilkey
- Durée: 8 h et 11 min
- Date de publication: 2023-08-29
- Langue: Anglais
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We all know how important our habits are for personal productivity, success and happiness. But the truth is that we rarely work alone. Here, productivity and teamwork expert Charlie Gilkey shows how to cultivate, implement and maintain the small habits that lead to big results for any team....
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Prix courant: 37,83$ ou 1 crédit
Prix réduit: 37,83$ ou 1 crédit
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Learning to Lead, Leading to Learn
- Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning
- Auteur(s): Katie Anderson
- Narrateur(s): Katie Anderson
- Durée: 8 h et 36 min
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In Learning to Lead, Leading to Learn, leadership coach Katie Anderson and Toyota leader Isao Yoshino bring you a remarkable book about what it means to learn, to lead, and to care. With a career that spanned nearly four decades at Toyota Motor Corporation, Isao Yoshino’s stories help us understand how Toyota intentionally developed the culture of excellence for which it is renowned today, and how one person learned to lead so that he could lead to learn.
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Excellent Book on Leadership & Process Improvement
- Écrit par Amazon Customer le 2022-07-13
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Learning to Lead, Leading to Learn
- Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning
- Narrateur(s): Katie Anderson
- Durée: 8 h et 36 min
- Date de publication: 2021-07-14
- Langue: Anglais
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In Learning to Lead, Leading to Learn, leadership coach Katie Anderson and Toyota leader Isao Yoshino bring you a remarkable book about what it means to learn, to lead, and to care. This book offers their shared reflections on leadership and learning....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Master the Matrix
- 7 Essentials for Getting Things Done in Complex Organizations
- Auteur(s): Susan Z. Finerty, Harry Kraemer
- Narrateur(s): Davis Sound LLC
- Durée: 5 h et 22 min
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You're in a matrix, whether you realize it or not. The test: Do you have multiple bosses? Do you depend on a variety of resources throughout the organization to get your tasks done, and do these resources report into other people or teams? If you answered ''yes'' to either, you're in a matrix role. Matrix roles are everywhere. The field customer contact person who writes contracts, negotiates delivery and troubleshoots product issues is in a matrix role.
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Master the Matrix
- 7 Essentials for Getting Things Done in Complex Organizations
- Narrateur(s): Davis Sound LLC
- Durée: 5 h et 22 min
- Date de publication: 2013-07-09
- Langue: Anglais
- Do you have multiple bosses? Do you depend on a variety of resources throughout the organization to get your tasks done, and do these resources report into other people or teams?....
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Prix courant: 25,00$ ou 1 crédit
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Auteur(s): Bob Maurer, Leigh Ann Hirschman
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
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UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen - small, continual improvements - to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
- Date de publication: 2012-11-06
- Langue: Anglais
- The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen....
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Prix courant: 23,31$ ou 1 crédit
Prix réduit: 23,31$ ou 1 crédit
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The Ministry of Common Sense
- How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS
- Auteur(s): Martin Lindstrom
- Narrateur(s): Robert Fass
- Durée: 7 h et 16 min
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A humorous yet practical five-step guide to ridding ourselves - and our companies - of the bureaucratic bottlenecks and red tape that plague every office.
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The Ministry of Common Sense
- How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS
- Narrateur(s): Robert Fass
- Durée: 7 h et 16 min
- Date de publication: 2021-01-19
- Langue: Anglais
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A humorous yet practical five-step guide to ridding ourselves - and our companies - of the bureaucratic bottlenecks and red tape that plague every office....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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The Algorithmic Leader
- How to Be Smart When Machines Are Smarter Than You
- Auteur(s): Mike Walsh
- Narrateur(s): Mike Walsh
- Durée: 6 h et 56 min
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The greatest threat we face is not robots replacing us, but our reluctance to reinvent ourselves. We live in an age of wonder: cars that drive themselves, devices that anticipate our needs, and robots capable of everything from advanced manufacturing to complex surgery. Automation, algorithms, and AI will transform every facet of daily life, but are we prepared for what that means for the future of work, leadership, and creativity?
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Eye Opening!!!
- Écrit par The Big K le 2019-04-03
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The Algorithmic Leader
- How to Be Smart When Machines Are Smarter Than You
- Narrateur(s): Mike Walsh
- Durée: 6 h et 56 min
- Date de publication: 2019-01-17
- Langue: Anglais
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The greatest threat we face is not robots replacing us, but our reluctance to reinvent ourselves....
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Prix courant: 25,00$ ou 1 crédit
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Leading with Heart
- Five Conversations That Unlock Creativity, Purpose, and Results
- Auteur(s): John Baird, Edward Sullivan
- Narrateur(s): Lyle Blaker
- Durée: 8 h et 8 min
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Two veteran executive coaches help today's leaders learn how to retain and inspire their teams through the one thing their research has found works: Leading with Heart. In this audio, leadership coaches John Baird and Edward Sullivan share hundreds of hours of research and firsthand accounts of guiding leaders at some of the world's most respected big brands and small startups (Apple, Nike, Google, and Slack to name a few).
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Leading with Heart
- Five Conversations That Unlock Creativity, Purpose, and Results
- Narrateur(s): Lyle Blaker
- Durée: 8 h et 8 min
- Date de publication: 2022-06-21
- Langue: Anglais
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Two veteran executive coaches help today's leaders learn how to retain and inspire their teams through the one thing their research has found works: Leading with Heart....
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Prix courant: 29,13$ ou 1 crédit
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Secrets of Silicon Valley
- What Everyone Else Can Learn from the Innovation Capital of the World
- Auteur(s): Deborah Perry Piscione
- Narrateur(s): Andrea Gallo
- Durée: 10 h et 1 min
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In Secrets of Silicon Valley, entrepreneur and media commentator Deborah Perry Piscione takes us inside this vibrant ecosystem where meritocracy rules the day. She explores Silicon Valley's exceptionally risk-tolerant culture, and why it thrives despite the many laws that make California one of the worst states in the union for business.
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Secrets of Silicon Valley
- What Everyone Else Can Learn from the Innovation Capital of the World
- Narrateur(s): Andrea Gallo
- Durée: 10 h et 1 min
- Date de publication: 2013-09-03
- Langue: Anglais
- While the global economy languishes, one place just keeps growing despite failing banks, uncertain markets, and high unemployment: Silicon Valley....
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Prix courant: 37,04$ ou 1 crédit
Prix réduit: 37,04$ ou 1 crédit
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The 4 Day Week
- How the Flexible Work Revolution Can Increase Productivity, Profitability and Wellbeing, and Create a Sustainable Future
- Auteur(s): Andrew Barnes, Stephanie Jones
- Narrateur(s): Andrew Barnes
- Durée: 7 h et 16 min
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In The 4 Day Week, entrepreneur and business innovator Andrew Barnes makes the case for the four-day week as the answer to many of the ills of the 21st-century global economy. Barnes conducted an experiment in his own business, the New Zealand trust company Perpetual Guardian, and asked his staff to design a four-day week that would permit them to meet their existing productivity requirements on the same salary but with a 20 percent cut in work hours. The outcomes of this trial, which no business leader had previously attempted on these terms, were stunning.
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The 4 Day Week
- How the Flexible Work Revolution Can Increase Productivity, Profitability and Wellbeing, and Create a Sustainable Future
- Narrateur(s): Andrew Barnes
- Durée: 7 h et 16 min
- Date de publication: 2020-01-07
- Langue: Anglais
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In The 4 Day Week, entrepreneur and business innovator Andrew Barnes makes the case for the four-day week as the answer to many of the ills of the 21st-century global economy....
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Prix courant: 30,09$ ou 1 crédit
Prix réduit: 30,09$ ou 1 crédit
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Fierce Resilience
- Combatting Workplace Stress One Conversation at a Time
- Auteur(s): Edward Beltran, Susan Scott - foreword
- Narrateur(s): George Newbern
- Durée: 5 h et 35 min
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Ed Beltran, the CEO of a powerhouse leadership communication company, believes the antidote to stressed-out workplaces starts with conversation. Beltran has developed a science-based model to reduce stress and help people build what he calls fierce resilience. By leveraging the power of conversations, individuals discover their unique stressors, master skills to neutralize stressors, and build unwavering resilience that elevates their emotional well-being.
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Fierce Resilience
- Combatting Workplace Stress One Conversation at a Time
- Narrateur(s): George Newbern
- Durée: 5 h et 35 min
- Date de publication: 2024-08-19
- Langue: Anglais
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Discover the science-based secrets to reducing workplace stress, building unwavering resilience, and achieving success through the power of conversation.
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Prix courant: 21,92$ ou 1 crédit
Prix réduit: 21,92$ ou 1 crédit
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The Engagement Game
- Why Your Workplace Culture Should Look More Like a Video Game (Ignite Reads)
- Auteur(s): Jamie Madigan
- Narrateur(s): Neil Shah
- Durée: 1 h et 55 min
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Gamer and commentator Jamie Madigan's fresh and pertinent new book shows how business leaders can promote a culture of productivity and innovation using gaming techniques and psychology. Just as games teach players to navigate a virtual "world", bosses teach employees to navigate the workplace by solving problems, cooperating with colleagues, and setting long-term goals. The application of video games has the potential to eliminate dreary offices in favor of more stimulating - and ultimately, more profitable - work environments. Look no further to level up your team!
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The Engagement Game
- Why Your Workplace Culture Should Look More Like a Video Game (Ignite Reads)
- Narrateur(s): Neil Shah
- Durée: 1 h et 55 min
- Date de publication: 2021-02-23
- Langue: Anglais
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Gamer and commentator Jamie Madigan's fresh and pertinent new book shows how business leaders can promote a culture of productivity and innovation using gaming techniques and psychology....
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We're All in This Together
- Creating a Team Culture of High Performance, Trust, and Belonging
- Auteur(s): Mike Robbins
- Narrateur(s): Mike Robbins
- Durée: 4 h et 58 min
- Version intégrale
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Au global
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Performance
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Histoire
In this book, Mike Robbins dives deep into the ways great businesses build trust, collaborate, and operate at their peak level. As an expert in teamwork, leadership, and emotional intelligence, Mike draws on more than 20 years of experience working with top companies like Google and Microsoft, as well as his baseball career with the Kansas City Royals. And, while each team and organization have their own unique challenges, goals, and dynamics, there are some universal qualities that allow teams to truly come together and thrive.
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We're All in This Together
- Creating a Team Culture of High Performance, Trust, and Belonging
- Narrateur(s): Mike Robbins
- Durée: 4 h et 58 min
- Date de publication: 2020-04-02
- Langue: Anglais
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In this book, Mike Robbins dives deep into the ways great businesses build trust, collaborate, and operate at their peak level. As an expert in teamwork, leadership, and emotional intelligence, Mike draws on more than 20 years of experience....
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Prix courant: 11,66$ ou 1 crédit
Prix réduit: 11,66$ ou 1 crédit
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