Organizational Behavior Management
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The Good Boss
- 9 Ways Every Manager Can Support Women at Work
- Auteur(s): Kate Eberle Walker
- Narrateur(s): Chloe Cannon
- Durée: 6 h et 21 min
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The good news is that many of the things you can do to be a better manager for women are easy. In The Good Boss, CEO and business consultant Kate Eberle Walker offers timely, tactical advice based on her experience coaching managers, as well as the lessons she learned working her own way up the corporate ladder. Eberle Walker outlines nine straightforward rules that any manager can follow to help the women on their team - whether they oversee one, 100, or 1,000 employees.
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The Good Boss
- 9 Ways Every Manager Can Support Women at Work
- Narrateur(s): Chloe Cannon
- Durée: 6 h et 21 min
- Date de publication: 2021-04-20
- Langue: Anglais
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When it comes to a woman's day-to-day experience and her career trajectory, one key player has the most significant impact: her boss. If we really want to support women in the workplace, managers must step up....
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Prix courant: 22,26$ ou 1 crédit
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Serve to Be Great
- Leadership Lessons from a Prison, a Monastery, and a Boardroom
- Auteur(s): Matt Tenney
- Narrateur(s): Rex Anderson
- Durée: 4 h et 17 min
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This three-part book begins with Matt's story of going from selfish to servant while on his journey from prisoner to monk to social entrepreneur. The book shows leaders the connection between superior long-term results and serving their people and community. Matt Tenney cites numerous business case studies and research that demonstrate how servant leadership results in attracting top talent, increased employee engagement, and lower turnover, as well as a more innovative culture, better customer service, and a better ROI on marketing efforts.
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Serve to Be Great
- Leadership Lessons from a Prison, a Monastery, and a Boardroom
- Narrateur(s): Rex Anderson
- Durée: 4 h et 17 min
- Date de publication: 2020-07-27
- Langue: Anglais
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This three-part book begins with Matt's story of going from selfish to servant while on his journey from prisoner to monk to social entrepreneur. The book shows leaders the connection between superior long-term results and serving their people and community....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- Auteur(s): Robert Spector, breAnne O. Reeves
- Narrateur(s): Eric Pollins
- Durée: 6 h et 14 min
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In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization - in any industry - in every corner of the world.
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Inspirants!!!
- Écrit par JF Boyer le 2019-01-16
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- Narrateur(s): Eric Pollins
- Durée: 6 h et 14 min
- Date de publication: 2017-11-21
- Langue: Anglais
- The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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A Slice of the Pie
- How to Build a Big Little Business
- Auteur(s): Nick Sarillo
- Narrateur(s): Joe Geoffrey
- Durée: 6 h et 41 min
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How does a suburban pizza joint end up profiled on national magazine covers and network TV news? (Hint: The secret is not in the sauce.) When Nick Sarillo decided to open a family-friendly pizza restaurant in the suburbs of Chicago, people thought he was nuts. Having worked as a carpenter for much of his adult life, he lacked any formal experience in restaurants or in managing a small business. Everyone told him no one else would ever care about his place the way he did.
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A Slice of the Pie
- How to Build a Big Little Business
- Narrateur(s): Joe Geoffrey
- Durée: 6 h et 41 min
- Date de publication: 2012-11-01
- Langue: Anglais
- How does a suburban pizza joint end up profiled on national magazine covers and network TV news....
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Prix courant: 27,77$ ou 1 crédit
Prix réduit: 27,77$ ou 1 crédit
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The Remix
- How to Lead and Succeed in the Multigenerational Workplace
- Auteur(s): Lindsey Pollak
- Narrateur(s): Amanda Dolan
- Durée: 8 h et 46 min
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Millennials have only just begun their reign as the largest generation in the workplace. But they are not alone. For the next decade at least, these young professionals will be working side by side with more established generations, including the baby boomers, who are working longer than ever, and an entirely new group coming up, generation Z. This means within any organization, any team, any meeting, any marketing opportunity, you may find any combination of generations. The Remix shows you how to adapt and win through proven strategies that serve all generations’ needs.
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The Remix
- How to Lead and Succeed in the Multigenerational Workplace
- Narrateur(s): Amanda Dolan
- Durée: 8 h et 46 min
- Date de publication: 2019-05-07
- Langue: Anglais
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The essential guide for business leaders, entrepreneurs, and employees looking to navigate today’s multigenerational workplace, which spans more generations than ever before....
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Prix courant: 31,46$ ou 1 crédit
Prix réduit: 31,46$ ou 1 crédit
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Humility Is the New Smart
- Rethinking Human Excellence in the Smart Machine Age
- Auteur(s): Edward D. Hess, Katherine Ludwig
- Narrateur(s): Anna Crowe
- Durée: 5 h et 33 min
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In nearly every industry, smart machines are replacing human labor. It's not just factory jobs - automated technologies are handling people's investments, diagnosing illnesses, and analyzing written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility. We need to be humble enough to let go of the idea that "smart" means knowing the most, using that information quickest, and making the fewest mistakes. Smart machines will always be better than we are at those things.
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Humility Is the New Smart
- Rethinking Human Excellence in the Smart Machine Age
- Narrateur(s): Anna Crowe
- Durée: 5 h et 33 min
- Date de publication: 2016-12-23
- Langue: Anglais
- In nearly every industry, smart machines are replacing human labor. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility....
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Prix courant: 22,17$ ou 1 crédit
Prix réduit: 22,17$ ou 1 crédit
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Great Mondays
- How to Design a Company Culture Employees Love
- Auteur(s): Josh Levine
- Narrateur(s): Josh Levine
- Durée: 3 h et 27 min
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Evidence shows culture drives fiscal performance. It's no secret that a toxic work culture can drive away employees and drive down profits. Creating a dynamic work culture that promotes both employee and business growth is key to ensuring an organization's success. However, culture is a moving target and hard to get right. In Great Mondays, brand strategist Josh Levine introduces a proven formula for building and managing a workplace culture that maximizes employee engagement, performance, and retention for long-term business success.
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Great Mondays
- How to Design a Company Culture Employees Love
- Narrateur(s): Josh Levine
- Durée: 3 h et 27 min
- Date de publication: 2021-08-05
- Langue: Anglais
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Brand strategist Josh Levine introduces a proven formula for building and managing a workplace culture that maximizes employee engagement, performance, and retention for long-term business success....
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Prix courant: 14,93$ ou 1 crédit
Prix réduit: 14,93$ ou 1 crédit
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The Responsible Company
- What We've Learned from Patagonia's First 40 Years
- Auteur(s): Yvon Chouinard, Vincent Stanley
- Narrateur(s): Walter Dixon
- Durée: 2 h et 53 min
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Patagonia, named by Fortune in 2007 as the coolest company on the planet, has earned a reputation as much for its ground-breaking environmental and social practices as for the quality of its clothes. In this exceptionally frank account, Chouinard and Stanley recount how the company and its culture gained the confidence, by step and misstep, to make its work progressively more responsible, and to ultimately share its discoveries with companies as large as Wal-Mart or as small as the corner bakery.
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The Responsible Company
- What We've Learned from Patagonia's First 40 Years
- Narrateur(s): Walter Dixon
- Durée: 2 h et 53 min
- Date de publication: 2019-07-30
- Langue: Anglais
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In this exceptionally frank account, Chouinard and Stanley recount how Patagonia and its culture gained the confidence, by step and misstep, to make its work progressively more responsible, and to ultimately share its discoveries with other companies, large and small....
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Prix courant: 10,01$ ou 1 crédit
Prix réduit: 10,01$ ou 1 crédit
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Everyday Chaos
- Technology, Complexity, and How We're Thriving in a New World of Possibility
- Auteur(s): David Weinberger
- Narrateur(s): Danny Campbell
- Durée: 7 h et 52 min
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Artificial intelligence, big data, modern science, and the internet are all revealing a fundamental truth: The world is vastly more complex and unpredictable than we've allowed ourselves to see. Now that technology is enabling us to take advantage of all the chaos it's revealing, our understanding of how things happen is changing - and with it our deepest strategies for predicting, preparing for, and managing our world. This affects everything, from how we approach our everyday lives to how we make moral decisions and how we run our businesses.
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Everyday Chaos
- Technology, Complexity, and How We're Thriving in a New World of Possibility
- Narrateur(s): Danny Campbell
- Durée: 7 h et 52 min
- Date de publication: 2019-05-14
- Langue: Anglais
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Artificial intelligence, big data, modern science, and the internet are all revealing a fundamental truth: The world is vastly more complex and unpredictable than we've allowed ourselves to see....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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The Insider's Guide to Culture Change
- Creating a Workplace That Delivers, Grows, and Adapts
- Auteur(s): Siobhan McHale
- Narrateur(s): Sarah Zimmerman
- Durée: 6 h et 48 min
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From disengaged employees to underserved customers, business failures invariably stem from a culture problem. In The Insider’s Guide to Culture Change, acclaimed culture transformation expert and global executive Siobhan McHale shares her proven four-step process to demystifying culture transformation and starting down the path to positive change.
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The Insider's Guide to Culture Change
- Creating a Workplace That Delivers, Grows, and Adapts
- Narrateur(s): Sarah Zimmerman
- Durée: 6 h et 48 min
- Date de publication: 2020-02-11
- Langue: Anglais
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In The Insider’s Guide to Culture Change, acclaimed culture transformation expert and global executive Siobhan McHale shares her proven four-step process to demystifying culture transformation and starting down the path to positive change....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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The Expertise Economy
- How the Smartest Companies Use Learning to Engage, Compete, and Succeed
- Auteur(s): Kelly Palmer, David Blake
- Narrateur(s): Patricia Rodriguez
- Durée: 7 h et 55 min
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The workplace is going through a large-scale transition with digitization, automation, and acceleration. Critical skills and expertise are imperative for companies and their employees to succeed in the future, and the most forward-thinking companies are being proactive in adapting to the shift in the workforce. Kelly Palmer, Silicon Valley thought leader from LinkedIn, Degreed, and Yahoo, and David Blake, cofounder of ed-tech pioneer Degreed, share their experiences and describe how some of the smartest companies in the world are making learning and expertise a major competitive advantage.
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a waste of time
- Écrit par Tony le 2023-03-28
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The Expertise Economy
- How the Smartest Companies Use Learning to Engage, Compete, and Succeed
- Narrateur(s): Patricia Rodriguez
- Durée: 7 h et 55 min
- Date de publication: 2018-11-02
- Langue: Anglais
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Critical skills and expertise are imperative for companies and their employees to succeed in the future. Authos Kelly Palmer and David Blake describe how some of the smartest companies in the world are making learning and expertise a major competitive advantage....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Third Wave
- An Entrepreneur's Vision of the Future
- Auteur(s): Steve Case
- Narrateur(s): Steve Case
- Durée: 5 h et 38 min
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Steve Case was on the leading edge of the Internet revolution when he cofounded AOL in 1991. He was an entrepreneur in a business that hadn't even been invented, yet he saw how significantly his efforts could change not only America but the world. In The Third Wave, Case uses his insights garnered from nearly four decades of working as an innovator, investor, and businessperson to chart a path for future visionaries.
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The Third Wave
- An Entrepreneur's Vision of the Future
- Narrateur(s): Steve Case
- Durée: 5 h et 38 min
- Date de publication: 2016-04-05
- Langue: Anglais
- Steve Case was on the leading edge of the Internet revolution when he cofounded AOL in 1991. He was an entrepreneur in a business that hadn't even been invented....
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Prix courant: 18,56$ ou 1 crédit
Prix réduit: 18,56$ ou 1 crédit
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Comment devenir un meilleur boss [How to Become a Better Boss]
- Auteur(s): Alain Samson
- Narrateur(s): Nathalie Nicaise
- Durée: 4 h et 11 min
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Le métier de patron est rempli de paradoxes. Il faut savoir défendre ses employés sans nuire aux intérêts de l’organisation. Se faire apprécier de ses collaborateurs sans devenir trop familier. «Penser client» sans perdre de vue les objectifs de rentabilité de la direction. Que vous soyez gérant, contremaître, directeur, superviseur, cadre supérieur, responsable d’unité, grand boss ou p’tit boss, vous pouvez être le patron pour qui on se dépasse... ou celui pour qui on en fait le moins possible.
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intéressant
- Écrit par Amilie Gagnon le 2023-07-30
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Comment devenir un meilleur boss [How to Become a Better Boss]
- Narrateur(s): Nathalie Nicaise
- Durée: 4 h et 11 min
- Date de publication: 2022-08-01
- Langue: Français
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Le métier de patron est rempli de paradoxes. Il faut savoir défendre ses employés sans nuire aux intérêts de l’organisation. Se faire apprécier de ses collaborateurs sans devenir trop familier. «Penser client» sans perdre de vue les objectifs de rentabilité de la direction....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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The Disruption Dilemma
- Auteur(s): Joshua Gans
- Narrateur(s): Simon Vance
- Durée: 5 h et 52 min
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Almost 20 years ago, Clayton Christensen popularized the term disruption in his book The Innovator's Dilemma, describing it as a set of risks that established firms face. Since then, few have closely examined his account. Joshua Gans does so in this book. He looks at companies that have proven resilient and those that have fallen and explains why some companies have successfully managed disruption while others have not.
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The Disruption Dilemma
- Narrateur(s): Simon Vance
- Durée: 5 h et 52 min
- Date de publication: 2016-04-05
- Langue: Anglais
- Gans looks at companies that have proven resilient and those that have fallen, and explains why some companies have successfully managed disruption while others have not....
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Prix courant: 15,58$ ou 1 crédit
Prix réduit: 15,58$ ou 1 crédit
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Wake Me Up When the Data Is Over
- Auteur(s): Lori Silverman
- Narrateur(s): Kate Reading
- Durée: 9 h et 53 min
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Do you wish you could more fully engage your employees? Or reduce turnover by 25% or more? Do you need to quickly align staff around the organization's long-term strategy? Or achieve double-digit growth? Then this groundbreaking audiobook is for you.
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Wake Me Up When the Data Is Over
- Narrateur(s): Kate Reading
- Durée: 9 h et 53 min
- Date de publication: 2007-02-07
- Langue: Anglais
- Drawing on interviews with 171 public- and private-sector leaders, this audiobook goes beyond storytelling to reveal five keys to making stories work for you....
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Prix courant: 27,82$ ou 1 crédit
Prix réduit: 27,82$ ou 1 crédit
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The Responsible Business
- Reimagining Sustainability and Success
- Auteur(s): Carol Sanford
- Narrateur(s): Anne Flosnik
- Durée: 11 h et 57 min
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The Responsible Business offers a new and strategic approach to doing business that holistically integrates responsibility into all aspects of an organization, allowing for returns at every level, business and social. This book goes beyond the often well-intentioned but limited attempts at sustainability to present a framework that allows organizations to bring responsibility into everything they do and reimagine success.
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The Responsible Business
- Reimagining Sustainability and Success
- Narrateur(s): Anne Flosnik
- Durée: 11 h et 57 min
- Date de publication: 2017-06-13
- Langue: Anglais
- The Responsible Business offers a new and strategic approach to doing business that holistically integrates responsibility into all aspects of an organization....
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Prix courant: 38,96$ ou 1 crédit
Prix réduit: 38,96$ ou 1 crédit
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Who Kidnapped Excellence?
- What Stops Us from Giving and Being Our Best
- Auteur(s): Harry Paul, Ed Jent, John Britt
- Narrateur(s): Erik Synnestvedt
- Durée: 3 h et 4 min
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Most companies talk about excellence, but what does excellence really mean? What specific attitudes and practices lead to excellence? Drawing on years of study and decades of experience, authors Harry Paul, John Britt, and Ed Jent have zeroed in on five core qualities of excellence. In this entertaining and enlightening book, they tell how to give and be your best in each of these five critical dimensions and foster excellence in your organization and in your life.
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Who Kidnapped Excellence?
- What Stops Us from Giving and Being Our Best
- Narrateur(s): Erik Synnestvedt
- Durée: 3 h et 4 min
- Date de publication: 2014-01-10
- Langue: Anglais
- Most companies talk about excellence, but what does excellence really mean? What specific attitudes and practices lead to excellence?....
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Prix courant: 21,00$ ou 1 crédit
Prix réduit: 21,00$ ou 1 crédit
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SET for Inclusion
- An Underlying Methodology for Achieving Your Inclusion Dividend
- Auteur(s): Mark Kaplan, Mason Donovan
- Narrateur(s): Tavia Gilbert
- Durée: 2 h et 26 min
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The authors discuss the current research on unconscious bias and insider-outsider dynamics and focus on how to translate that current research into best practice for leaders. SET for Inclusion follows the stories of three diverse characters in a large modern organization - a top executive, a middle manager, and an individual contributor. Each of these characters is working to make inclusiveness real, to provide tangible benefits for them as individuals and for the organization.
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SET for Inclusion
- An Underlying Methodology for Achieving Your Inclusion Dividend
- Narrateur(s): Tavia Gilbert
- Durée: 2 h et 26 min
- Date de publication: 2015-06-19
- Langue: Anglais
- The authors discuss the current research on unconscious bias and insider-outsider dynamics and focus on how to translate that current research into best practice for leaders....
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Prix courant: 13,00$ ou 1 crédit
Prix réduit: 13,00$ ou 1 crédit
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The Boomerang Principle
- Inspire Lifetime Loyalty from Your Employees
- Auteur(s): Lee Caraher
- Narrateur(s): Lee Caraher
- Durée: 4 h et 35 min
- Version intégrale
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Au global
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Performance
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Histoire
It is rare today for employees to stay with one organization for the long tenures that were the norm before the Great Recession. In fact, "job hopping" is the new norm, especially for Millennials. In The Boomerang Principle, companies learn how to leverage this fact rather than fear it. By engendering a lifetime of loyalty from former employees, leaders can see them "return" in the form of customers, partners, clients, advocates, contractors, and even returning employees.
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The Boomerang Principle
- Inspire Lifetime Loyalty from Your Employees
- Narrateur(s): Lee Caraher
- Durée: 4 h et 35 min
- Date de publication: 2017-06-19
- Langue: Anglais
- It is rare today for employees to stay with one organization for the long tenures that were the norm before the Great Recession....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 27,82$ ou 1 crédit
Prix réduit: 27,82$ ou 1 crédit
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