Patient Care

In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method. Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfect patient experience through the application of lean principles, tools, and methodology.

In a series of brief and personal essays, Why We Revolt describes what is wrong with industrial healthcare, how it has corrupted its mission, and how it has stopped caring. Montori rescues the language of patient care to propose a revolution of compassion and solidarity, of unhurried conversations, and of careful and kind care.

A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

The world's leading safety experts share practical day-to-day solutions that combine the latest tools and technologies in healthcare today with the best safety practices from high-risk yet high-reliability industries, such as aviation, nuclear power, and the United States military. Using these field-tested methods, you can develop new leadership initiatives, educate workers on the universal skills that can save lives, organize and train safety action teams, implement reliability management systems, and create long-term, transformational change.

Spirituality in Patient Care has earned a reputation as the authoritative introduction to the subject for health professionals interested in identifying and addressing the spiritual needs of patients. The body of research on religion, spirituality, and health continues to grow at a dramatic rate, creating an urgent need for a new edition of this landmark work. In this, the third edition, Harold G. Koenig, M.D., updates every chapter by incorporating the newest research and introducing sensible ways of translating that research into caring for patients.

It’s finally here–a thorough exploration of the transformative potential of artificial intelligence (AI) in the healthcare industry that is detailed, succinct, and easy to listen to! There’s no denying the power of artificial intelligence. When taught, programmed, and incorporated correctly, it’s nothing short of a modern miracle. And, thanks to recent technological advancements, it’s now a widely accessible modern miracle.

In a series of brief and personal essays, Why We Revolt describes what is wrong with industrial healthcare, how it has corrupted its mission, and how it has stopped caring. Montori rescues the language of patient care to propose a revolution of compassion and solidarity, of unhurried conversations, and of careful and kind care.

In the quarter century that Victoria Sweet has been a doctor, "health care" has replaced medicine, "providers" (vastly outnumbered by administrators) look at their laptops more than at their patients, and the ruthless pursuit of efficiency has vanquished not only trust and intimacy but also, often, the effectiveness of treatment. Victoria Sweet knows that there is an alternative way, because she has lived and practiced it. In her new book, she reflects with compassion, wit, and profound insight.

Treating People Not Patients, Dr. Michael Sonick provides an invaluable look into the principles that have allowed him to create a state-of-the-art patient centric practice. His back and front stage processes are not only applicable to the practice of dentistry, but to any business that serves people. His insights will empower you to grow your practice or business by changing how you view the people you serve and your role as a professional.

From Dr. Rosanne M. Leipzig, a top doctor with more than thirty-five years of experience caring for older people, Honest Aging is an indispensable guide to the second half of life, describing what to expect physically, psychologically, functionally, and emotionally as you age.

As a healer, you want to heal, but often, you can feel trapped in a life of exhaustion, burnout, and misery. You are forced to sacrifice your family, relationships, and health - only to realize you still aren’t making the difference you were born to make. Many people have a dream to make a greater difference healing with their own signature soul-satisfying programs, without putting their family at risk, but they have no idea how to do that...until now.

In medical school, Matt McCarthy dreamed of being a different kind of doctor - the sort of mythical, unflappable physician who could reach unreachable patients. But when a new admission to the critical care unit almost died his first night on call, he found himself scrambling. Visions of mastery quickly gave way to hopes of simply surviving hospital life, where confidence was hard to come by and no amount of med school training could dispel the terror of facing actual patients.

Horrifying, heartbreaking and eye-opening, these are the stories, the patients and the cases that have characterised a career spent behind bars. The no-holds-barred memoirs of a GP who went from working at a quiet suburban practice to treating the country’s most dangerous criminals - first in young offenders’ institutions, then at the notorious Wormwood Scrubs and finally at Europe’s largest women-only prison in Europe, Bronzefield.

Patients enter the medical system with faith that they will receive the best care possible, so when things go wrong, it's a profound and painful breach. Medical science has made enormous strides in decreasing mortality and suffering, but there's no doubt that treatment can also cause harm, a significant portion of which is preventable. In When We Do Harm, practicing physician and acclaimed author Danielle Ofri places the issues of medical error and patient safety front and center in our national healthcare conversation.

Hardly anyone is happy with American health care these days. Patients are getting sicker and going bankrupt from medical bills. Doctors are burning out and making dangerous mistakes. Both parties blame our nation’s outdated and dysfunctional health care system. But that’s only part of the problem. In this important and timely book, Dr. Robert Pearl shines a light on the unseen and often toxic culture of medicine.

Many of those who have chosen the medical profession are no stranger to the paranormal. Ghosts walk the hallways of hospitals both old and new, haunting the wards and operating rooms. Join Richard Estep, paramedic, paranormal investigator, and cast members of TV's Haunted Case Files and Haunted Hospitals, as he talks to EMTs, nurses, medical professionals, and patients alike, documenting their most intense and chilling encounters with ghosts and spirits.

Despite modern medicine's infatuation with high-tech gadgetry, the single most powerful diagnostic tool is the doctor-patient conversation, which can uncover the lion's share of illnesses. However, what patients say and what doctors hear are often two vastly different things. Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements.

Exciting new technology is revolutionizing healthcare in the twenty-first century. This visionary guide by the former CIO of the Cleveland Clinic shows you how to design, implement, and maximize your organization's IT systems to deliver fully integrated, coordinated, high-quality care. Using the latest advancements in IT, you'll be able to access and apply a range of online tools and field-tested strategies to any organization. Go behind the scenes at Clinic Cleveland to see how caregivers executed their IT strategy in a working environment—and how patients benefitted as a result.

Patients facing a cancer diagnosis often feel at the mercy of an illness they don't understand and in the hands of doctors offering treatments that focus on the cancer, instead of on the patient. In these patient-focused selections from Holistic Cancer Care, Chanchal Cabrera, a consulting medical herbalist with more than 20 years specializing in holistic oncology, provides an in-depth guide to using herb-based therapies in conjunction with conventional treatments.

Hard Choices for Loving People: CPR, Feeding Tubes, Palliative Care, Comfort Measures, and the Patient with a Serious Illness, Sixth Edition is a guide to help patients and families with end-of-life decisions. Millions of families have been helped and comforted by the common sense and practical advice found in this audiobook.