Patient Care

Great medical practices create an experience so positive that patients can't stop talking about it. Patients talk to friends, relatives, and acquaintances about the care they received. They can't help posting nice things about this great practice on social media. And they can't imagine recommending anyone else. Patient Care The Sandler Way shows how to create this experience. It offers timeless, proven principles for effective patient care, based on the communication skills and success principles of the Sandler Selling System.

It has been said that everyone knows a cancer survivor, but no one has met an Alzheimer's survivor - until now. In his first two books, Dr. Dale Bredesen outlined the revolutionary treatments that are changing what had previously seemed like the inevitable outcome of cognitive decline and dementia. And in these moving narratives, you can hear directly from the first survivors of Alzheimer’s themselves - their own amazing stories of hope told in their own words.

Develop an action plan and learn to overcome the fear of diabetes to manage it successfully. Take steps to strike a balance among your food, physical activities, and medications and cultivate determination to tale charge of your life.

As a third-year Harvard Medical student doing a clinical rotation in surgery, Ronald Epstein watched an experienced surgeon fail to notice his patient's kidney turning an ominous shade of blue. In that same rotation, Epstein was awestruck by another surgeon's ability to slow down and shift between autopilot and intentionality. The difference between these two doctors left a lasting impression on Epstein and set the stage for his life's work - to identify the qualities and habits that distinguish masterful doctors from those who are merely competent.

An acclaimed medical expert and patient advocate offers an eye-opening look at many common and widely used medical interventions that have been shown to be far more harmful than helpful. Yet, surprisingly, despite clear evidence to the contrary, most doctors continue to recommend them.

Medical students and physicians-in-training embark on a long journey that, although steeped in scientific learning and technical skill building, includes little guidance on the emotional and interpersonal dimensions of becoming a healer. Written for anyone in the health care community who hopes to grow emotionally and cognitively in the way they interact with patients, On Becoming a Healer explains how to foster doctor-patient relationships that are mutually nourishing.

Understanding the inevitable changes that technology has brought—and will continue to bring—to the healthcare industry will help all of us take more control over our well-being, prevent chronic diseases, and pursue care at the right time, at the right place, in the right way, from the right people.

You’re sick, tired, and stuck navigating a healthcare system that feels impossible to crack. The referrals lead nowhere, wait times are endless, and you’re constantly dismissed by doctors who make you feel like it’s all in your head. Meanwhile, you’re battling insurance denials and pondering over lab results with the nagging feeling that you’re alone in this fight. But you don’t have to face your battle alone! Kristina Kelly, a board certified patient advocate, guides you through the chaos with sass, strategy, and empathy.

A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

In the quarter century that Victoria Sweet has been a doctor, "health care" has replaced medicine, "providers" (vastly outnumbered by administrators) look at their laptops more than at their patients, and the ruthless pursuit of efficiency has vanquished not only trust and intimacy but also, often, the effectiveness of treatment. Victoria Sweet knows that there is an alternative way, because she has lived and practiced it. In her new book, she reflects with compassion, wit, and profound insight.

Author Cory Franklin, MD, who headed the hospital's intensive care unit from the 1970s through the 1990s, shares his most unique and bizarre experiences, including the deadly Chicago heatwave of 1995, treating the first AIDS patients in the country before the disease was diagnosed, the nurse with rare Munchausen syndrome, the only surviving ricin victim, and the professor with Alzheimer's hiding the effects of the wrong medication.

Patients facing a cancer diagnosis often feel at the mercy of an illness they don't understand and in the hands of doctors offering treatments that focus on the cancer, instead of on the patient. In these patient-focused selections from Holistic Cancer Care, Chanchal Cabrera, a consulting medical herbalist with more than 20 years specializing in holistic oncology, provides an in-depth guide to using herb-based therapies in conjunction with conventional treatments.

An epic story told by a unique voice in Ameri­can medicine, One Doctor describes life-changing experiences in the career of a distinguished physi­cian. In riveting first-person prose, Dr. Brendan Reilly takes us to the front lines of medicine today.

While much has been written about the minds and methods of the medical professionals who save our lives, precious little has been said about their emotions. Physicians are assumed to be objective, rational beings, easily able to detach as they guide patients and families through some of life’s most challenging moments. But understanding doctors’ emotional responses to the life-and-death dramas of everyday practice can make all the difference on giving and getting the best medical care.

As a healer, you want to heal, but often, you can feel trapped in a life of exhaustion, burnout, and misery. You are forced to sacrifice your family, relationships, and health - only to realize you still aren’t making the difference you were born to make. Many people have a dream to make a greater difference healing with their own signature soul-satisfying programs, without putting their family at risk, but they have no idea how to do that...until now.

In medical school, Matt McCarthy dreamed of being a different kind of doctor - the sort of mythical, unflappable physician who could reach unreachable patients. But when a new admission to the critical care unit almost died his first night on call, he found himself scrambling. Visions of mastery quickly gave way to hopes of simply surviving hospital life, where confidence was hard to come by and no amount of med school training could dispel the terror of facing actual patients.

From the co-author of Patients at Risk: The Rise of the Nurse Practitioner and Physician Assistant in Healthcare, the first book to warn of the systematic replacement of physicians, comes Imposter Doctors, an even more frightening exposé of patient endangerment at the hands of for-profit corporate entities and healthcare conglomerates.

Three out of four people addicted to heroin probably started on a prescription opioid, according to the director of the Centers for Disease Control and Prevention. In the United States alone, 16,000 people die each year as a result of prescription opioid overdose. But perhaps the most frightening aspect of the prescription drug epidemic is that it's built on well-meaning doctors treating patients with real problems.

The Dementia Caregiver’s Survival Guide is here to offer a lifeline to caregivers, providing practical advice and emotional support to help you cope with the complexities of dementia care. This survival guide offers a road map, empowering caregivers to understand the disease, manage difficult symptoms, and cope with financial challenges, patient aggression, depression, and much more.

At the age of 28, with his Beijing-based science communications business doing well and a new relationship blossoming, Ben Bravery woke from a colonoscopy to be told he had stage 3 colorectal cancer. As a scientist, Ben understood the seriousness of his condition. Cancer had quite literally whacked him in the guts, after all. But what he didn't expect was how being a patient, and a young one at that, would make him feel. Why hadn't he been better prepared for the embarrassment and vulnerability of lying naked on the radiation table?