Performance Culture

Leadership drives purpose, culture drives passion, and strategy drives performance. Together, the 3Ps—purpose, passion and performance—equal profit. And profit is the life-giving blood keeping the economy flowing and growing.

Joe Ferreira specializes in spectacular turnarounds. However, none of Joe’s hard-won personal or professional successes prepared him for becoming the CEO of an organization the same week it was threatened with imminent dissolution by the United States government. Faced with a toxic legacy culture and the worst performance metrics in his industry, Joe drew upon his most momentous personal and professional life experiences. A management memoir, the story of Uncomfortable Inclusion will intrigue, infuriate, and inspire leaders who are eager to turn their organizations into world leaders.

Few are prepared for managing across cultures, and the costs of cultural blind spots can spin out of control - from lawsuits to lost opportunities. Forged in the fire of clashing cultures and living on four continents, Dr. Zweifel developed a fool-proof methodology for managing successfully across borders.

Whether you are an accomplished sales executive leading a large organization or a sales manager leading a team, your ability to remove obstacles and speed the sales process will determine your success. High-Performance Selling is geared for the sales leader who has to persuade others to work as a sales force of one.

This book is about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down like a runaway clown car; faced legal or ethical problems that needed the wisdom of Solomon to sort out while they roiled your guts at night; or sat on the stand across from some third-rate Perry Mason or tried to be one yourself.

In this book, Eighty Leadership Tips to Thrive in Corporate America, we aim to holistically cover what true leadership is all about. A true leader knows when to use his authority and position and when to accommodate people and consider their opinion. Leaders have the unique opportunity to change people's lives completely, and through these tips, we intend to equip potential leaders with surefire ways to do justice to their role.

Exception to the Rule links ancient wisdom with contemporary science on high performance, teamwork, and engagement. Building an organizational culture based on classical virtues - of trust, compassion, courage, justice, wisdom, temperance and hope - is both strategically smart and a better way to live. Exception to the Rule walks you through the steps of helping everyone in your organization focus on character defined by virtue.

Most of us want to make a lasting and meaningful difference at work and in our personal lives. But we’re daunted by the size of the challenges, afraid of the cost or commitment, and quite frankly, unsure of where to start. This book uncovers eight steps to unlocking high performance and the life you want to lead. Immediately after listening this book, you will be compelled to abandon the baggage of traditional hierarchy and adopt a new approach that creates freedom, results, and satisfaction.

How can your organization increase its agility, alignment, and accountability to improve performance? Developing performance management capabilities means changing the way people are empowered to make better decisions. It requires a transition from a restrictive, command-and-control approach to a management style that includes more participants in the performance-management process.

This book is about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down like a runaway clown car; when you've faced legal or ethical problems that needed the wisdom of Solomon to sort out while they roiled your guts at night; or when you've sat on the stand across from some third-rate Perry Mason, or tried to be one yourself.

As a leader, you face tough choices every day. The stakes are high, and a lack of clarity - with yourself, your team, and organizational focus - can be devastating. Debra Van Cleve’s The Clarity Effect: Simple Leadership Principles to Create a Culture of Purpose, Passion, and Performance provides business strategies and hands-on exercises, so you can elevate your leadership style, achieve high-performance teams, and create long-term organizational success.

In looking for help and understanding on how to build an organization and to select and manage your people, a good place to start would be to look for an organization that did that exceptionally well. Cintas is a great American success story, and Bob Kohlhepp was an important part of that success for 50 years. He began his career as controller but quickly moved up to ultimately become CEO and then chairman. He was a key part of building Cintas from $1.6 million in sales in 1967 to more than $7 billion today.

Organizational cultures are as broad and diverse as the people who build them. However, certain aspects of corporate culture are essential for any business offering a product or service for sale. A service culture is one of them. The Service Culture Playbook challenges all owners and managers within any service industry and all instructors within schools of hospitality management to take a cold-blooded, honest look at your service standards and practices and make course corrections as needed so you can play to win!

When Stuever's narrative begins, he's standing in line with the people waiting to purchase flat-screen TVs at Best Buy on Black Friday, the opening of the Christmas shopping season. From there he follows a number of key residents of Frisco, Texas, as they navigate through the nativity and all its attendant crises.

Alternating between personal anecdote, hilarious insight, and smart analysis, Luke Skywalker Can't Read contends that Barbarella is good for you, that monster movies are just romantic comedies with commitment issues, and that Dracula and Sherlock Holmes are total hipsters and, most shockingly, shows how virtually everyone in the Star Wars universe is functionally illiterate.

Many organisations are diverse – but that doesn’t make them inclusive. Many teams are made up of high-performing individuals – but that doesn’t turn them into high-performing teams. Many leaders work hard and take care of their people – but that doesn’t mean they’re great leaders. Let Go Leadership will show you how to share power, harness the diversity of your teams and become a better, more inclusive leader, so that you can realise the untapped potential within your organisation.

In Whatever Works, Thalma Lobel explores groundbreaking psychological research on job performance, satisfaction, and creativity. Did you know that just doodling in a certain way can increase your creativity? That looking at something green for forty seconds will improve your attention? That crossing your legs similarly to an interviewer could get you the job? That the mere presence of a smartphone on your desk can lessen your performance, even if it's turned off? These are the invisible factors that nudge our behavior on a daily basis.

As successful CEOs devote their time and energy to growing their companies in a fast-paced world of global trade, high technology, and fierce competition, the how of business—also known as organizational culture—can be neglected. The repercussions include losing your most talented people, damaging your reputation, and wreaking havoc on company growth. Through the use of real-life examples and client conversations, organizational psychologist and master coach Dr. Shahrzad Nooravi shares three models for driving a strong culture.

The hardest part of a manager’s job isn’t staying organized, meeting deliverable dates, or staying on budget. It’s dealing with people who are too comfortable doing things the way they’ve always been done and too afraid to do things differently. Treasurer, a courage-building pioneer, proposes a bold antidote: courage. With more courage, workers gain the confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company.

This amazing true story captures the heart as it moves us from laughter to tears and teaches us to believe in the power of love. This is a story of one dog's ability to love unconditionally and maintain her courage through periods of uncertainty. It is a story that you will want to go on forever and ever.