Performance Leadership

Your entire career depends on communication. When you can communicate effectively, you already have the foundation for being not just a good leader, but a great one…. A leader who inspires…. A leader who motivates…. A leader who is remembered. Whether you’re leading an entire organization, you’re an entry-level manager, or you’re considering beginning your journey into leadership, it all starts with communication.… And you’re about to uncover its secrets.

George Kohlrieser - an international leadership professor, consultant, and veteran hostage negotiator - explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship.

You don't have to do a dangerous job to endure a health-destroying, possibly life-threatening workplace. Just ask the manager in a senior finance role whose immense workload required frequent all-nighters, leading to alcohol and drug addiction. Or the dedicated news media producer whose commitment to getting the story resulted in a 60-pound weight gain thanks to having no down time to eat properly or exercise. These individuals are not exceptions. Every industry is filled with them, and the costs, to both employees and their companies, is enormous.

The book offers a deep dive into understanding and managing emotions, pivotal for cultivating a success mindset and achieving goals. It lays out effective strategies for self-regulation, boosting self-esteem, and fostering a growth mindset, all crucial for personal and professional triumph. Addressing the challenge of overthinking, the book provides actionable advice on positive thinking and self-discipline, helping readers develop success habits and resilience.

Whether you want to (1) blow the competition out of the water, (2) boost your confidence, or just (3) start winning more often, this audiobook will get you there. You will learn how to identify and remove any hindrances that may stand in your way and how to stride into each challenge, head up, with confidence and a strong desire to compete at your highest level.

This book is about one of the most important factors that leads to spectacular performance in organizations. Kim Cameron, a true pioneer in the study of positive leadership, offers validated scientific evidence that all individuals are inherently attracted to and flourish in the presence of positive energy.

Be a Better Team by Friday is a visionary, how-to guide for CEOs, top leaders, and team managers committed to achieving massive gains. As your company’s growth accelerates, the heat turns up, and teams break down. It gets harder to work together when things get tough. This book reveals the surprisingly simple skills required to get your team to the top. Fast. Learn proven strategies to inspire your teams to think bigger, communicate better, collaborate more effectively, and achieve your most ambitious goals.

Quelles sont les qualités décisives d'un bon manager ? Faut-il à tout prix chercher à éliminer ses concurrents ? Est-il judicieux de vouloir imiter les meilleurs ? Comment mesurer la capacité d'innovation d'une entreprise ? Quelle est la phrase magique de toute stratégie performante ? Pour répondre aux multiples interrogations qui rythment le quotidien des managers et des chefs d'entreprise, ce nouvel ouvrage HBR répertorie 100 pistes innovantes et inspirantes afin de mieux gérer sa vie professionnelle.

From polar explorers and politicians to CEOs and sports coaches, we are fascinated with the makeup of leaders. How do they thrive under pressure and inspire others to do the same? How do they establish a culture of long-term success? Performance psychologist Tom Young has worked closely with teams and individuals at the highest level of professional sport. He has seen how leaders in these high-pressure environments communicate, how they maintain focus and respond to challenges.

Employees who take care of themselves have the capacity and energy to be high-performance employees. In turn, they help leaders create high-performance companies and thriving workplace cultures. This audiobook reveals how to design a company that makes it easy and natural for employees to care for themselves and perform at the highest level.

Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss…. You don’t want to be a boss at all – you want to be a leader.

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

Paul Falcone, author of 101 Difficult Conversations to Have with Employees and renowned HR and leadership expert, gives you powerful scripts and templates you can apply immediately to your employee reviews and development conversations. This handy quick-guide turns a task many managers dread—giving performance reviews—into a positive opportunity to hone your leadership skills and guide your employees to the path for success.

For too long, humans have been following others based largely on that person's sense of physical strength, appearance, and dominance. It's a model that dates back to the Neanderthals and which, incredibly, we continue to apply—consciously or not. The Power of Evolved Leadership establishes a new standard for leadership. It shifts you away from a leadership profile of power, command, and control to move your toward the nuance of motivation, inspiration, and, most critically, the shedding of "ego."

Virtue is more than a word: it's a way for us all to live, a way to flourish as human beings. And when applied to organizational life, virtue serves to enhance engagement, strengthen relationships, and foster success in business. Picking up where the acclaimed Exception to the Rule left off, Better Humans, Better Performance connects the classical Greek virtues—Trust, Compassion, Courage, Justice, Temperance, Wisdom, and Hope—with authoritative science that can help you achieve the highest performance.

With so many choices available to them today's customers are smarter and more demanding than ever before, putting repeat business at risk. In order to keep them coming back, you can't just give them good, or even great, customer service...you have to knock their socks off!

From local coffee shops to the largest Fortune 500 companies, everyone is struggling to make the impossible choice between chasing short-term objectives and creating a secure future for their company.

Managing a sales team is one of the most important and challenging positions in a company, and it requires a unique set of skills. Unfortunately, many sales managers spend much of their day putting out fires, and moving from problem to problem. Their days consist of an overwhelming number of activities, including responding to urgent requests from their bosses, resolving customer issues and complaints, and dealing with disgruntled employees.

Rédigé par les experts de la HBR, cet ouvrage inspirant met à votre disposition toutes les techniques et les outils nécessaires pour mener votre carrière avec sérénité, en gérant parfaitement vos émotions et en tirant au mieux parti de votre personnalité. Comment s'affirmer dans son travail pour progresser et gagner la confiance de ses collègues ? Comment tisser des relations équilibrées avec son manager ou ses collaborateurs pour éviter incompréhensions, frustrations et conflits ?

Leadership skills are essential for everyone, and the great news is that they can be learned, meaning that there’s no excuse for poor leadership. This two-book bundle will provide you with concise, powerful advice based on experience and research ranging from neuroscience to social psychology and backed up by statistical data and analysis.