Performance Leadership

In Blind Spots, you will discover how false assumptions, emotional detachment, outdated core beliefs, and unconscious habits can conspire against you, block your progress as well as your performance. This book isn’t just theory, it includes real-life examples and offers practical solutions for dealing with them in ways that benefit you, your teams, and your organization.

Thousands of books have been written about leadership and workplace culture, but many rely too much on abstract philosophy and head-scratching jargon. In Jumpstart Your Workplace Culture, Eric Stone breaks through the noise to give listeners a practical road map for fostering a culture that yields results year in and year out. Influenced by his quarter-century of experience with one of America's most beloved brands, the book is loaded with interviews from senior corporate executives as well as real-life examples and anecdotes.

Without a strong grasp of performance metrics, a company can have no clear, quantitative indication of its performance improvement. Six Sigma Business Scorecard offers a unique approach to measuring performance. Listeners will learn how to track their improvements in operations and financials - and make critical adjustments if such improvements are not up to expectations - using Six Sigma. This much-needed second edition of Six Sigma Business Scorecard delivers an innovative Execution Map allowing you to implement, reap, and quantify the many advantages of Six Sigma.

Sei un imprenditore, un manager o semplicemente a capo di un'azienda o di un team? Trovi faticoso, stressante e complicato il modo di gestire i tuoi collaboratori? Consideri deludenti le loro performance e i risultati del loro lavoro? Ti preoccupi costantemente di far crescere l'azienda o il progetto per cui hai tanto sudato e speso? Bene!

Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up.

In Top Performer, you'll meet Jim, a disciplined but uninspired sales manager. In London, on vacation, (his first in years) he meets Top Hat. In an engrossing conversation, Top Hat tells him about a legendary Dublin busker/street performer called the Rat Catcher, who engages his audience and effortlessly charms them into parting easily with their change. Top Hat then gives Jim an envelope to bring to the Rat Catcher as a form of introduction. Jim is incredulous, and even a bit suspicious.

This book is for courageous senior executives, business leaders, entrepreneurs, and small business owners ready to maximize their education, amplify their skills, leverage their experiences, and build stronger relationships to move their lives forward and realize the greater impact.

Most companies strive to attract talented people, retain them for years, watch them engage in their work and have them consistently perform at a high level. In order to achieve this, they spend significant time, money and resources providing their team with “learning and development” opportunities. Unfortunately, these initiatives rarely produce an ROI because they are not customized and personalized for each employee.

Descubra o que os grandes talentos fazem de diferente, como se aprimorar continuamente e perseguir a excelência. Esta seleção de artigos da Harvard Business Review reúne pesquisas e conhecimentos consolidados e até mesmo surpreendentes sobre como atingir o alto desempenho.

Triple your sales with precision. This audiobook contains 21 winning strategies that will show you how to become amazingly efficient in selling and managing salespeople. The world's top salespeople - the best of the best - have mastered proven skills which transformed them into consistent winners. What have they learned that makes them so efficient? How do they make it look so easy? This audiobook contains the "secret sauce" which will change your sales career. There is an easier, more precise and effective way to sell, and you can learn it right now!

Why don’t we measure performance in IT development organizations? To answer that question, Nucleon introduces a task-independent KPI. We search for greater understanding of performance factors in every area of our organizations except IT, and that’s a major problem, as IT is both a major enabler and a major inhibitor of business success. Do we know what to prioritize in our IT departments? What areas should we be spending time and resources on to drive peak performance? In Nucleon, Jeppe Hedaa introduces the first formula to measure what holds back an organization's IT performance, along with the most impactful areas for improvement.

Unlock the true potential of your team with Team Accelerators: The Seven Force Multipliers of High-Performance Teams. In this groundbreaking book, you’ll find the ingredients to transform a group of individuals into a united, dynamic, and impactful team.

Facing organizational silos or resistance to change? Stakeholders pulling in different directions? Can’t align, get real buy-in, or jumpstart implementation? The problem is traditional planning no longer guarantees success. Rapid change, uncertainty, new technologies, and a flatter world call for a new approach. The award-winning Strategy-In-Action tells how companies ended the long-standing divorce between planners and implementers.

The Coherence Code tells a simple story of how a company goes from the brink of failure to success by transforming, improving, and evolving the mindset and habits of its leader, teams, and individual employees through Total Brain Coaching.

For people-oriented team leaders, Leader Board: The DNA of High Performance Teams is a transformative management audiobook. It will help you unleash the potential of your team’s DNA faster and more effectively than ever before through its inspirational story and readily applicable suite of team performance acceleration principles, which you gain for free.

There has never been another time when our reputations have been more valuable, yet because of the hyper-connected world in which we live, our reputations have never been more vulnerable or fragile! If you are not intentionally investing in your reputation, then you are missing out on one of the greatest opportunity drivers in your life! Reputation missteps cost people their careers and can take down businesses! Why wait until a crisis to act? Reputation Shift is the answer and road map for those asking, "How do I do this?"

Flip Your Focus peels back the layers of how organizations can build world-class teams through a unique process called upside-down leadership. In this powerful audiobook, listeners discover: the three simple actions (and ONE fundamental shift in focus) that makes leadership happen, even when most everything else you have tried has failed, the mythical process to working yourself out of a job, enabling you to work ON the business instead of IN the business (so you can have your time and life back finally), and much more.

The hardest part of a manager’s job isn’t staying organized, meeting deliverable dates, or staying on budget. It’s dealing with people who are too comfortable doing things the way they’ve always been done and too afraid to do things differently. Treasurer, a courage-building pioneer, proposes a bold antidote: courage. With more courage, workers gain the confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company.

In the 21st Century, management is more about getting to know your people than being a taskmaster. It’s all about relationships, developing your people, and making them feel cared about with authenticity and genuine compassion. This 21st-century leadership fable will help you to clearly communicate what matters most; develop deep, meaningful connections with those around you; and much more. We all want to be effective, respected leaders and develop great people around us. The Greatest Motivational Tool presents a proven method that will do just that.

They're Your Rules, Break Them! offers 50 innovative ways of looking at your business as a long-term, dynamic, progressive entity. Here you will find 50 ways to ditch the atrophying forces and create an exponentially achieving, high-performance culture in your organization. Disruption is everywhere. Rather than suffering its blows, what if you could institutionalize it into your business? What if, rather than being rigid and rule-bound, you could make your business "ever changing" within?