Performance Leadership

Middle management is hard. If you’re a middle manager, you already know that, and you may be searching for all the help you can get to become more effective and successful in that role. In other words, to become an exceptional middle manager.

In the same way that an engine in an automobile must be taken care of, a leader must receive the appropriate care and maintenance to function at the highest capacity. This book offers a dynamic and effective approach to boosting your octane for maximum leadership performance. It also offers additives that will keep you performing at your optimum level.

When Denver Mayor Michael Hancock took office in 2011, he inherited an $80 million budget shortfall and a government workforce that had been through multiple rounds of cuts and furloughs. Morale was low. He needed a way to drive greater efficiencies, cost savings, and improved performance - and he had to do it in-house, on a shoe-string budget. Enter Peak Academy, the coaching and innovation program Mayor Hancock created to teach frontline city employees how to tackle small problems and deliver big results.

Tip is a timeless, inspirational story created to remind anyone in a position judged by performance that the only way to achieve continued recognition and growth in work and life is to take personal accountability for your reputation and results. Whatever your role, or level of success in your career, Tip is a guide that will help you discover, or remember, how to consistently bring unique value to your team, your organization, and your most important customers.

The performance review is an important part of your job as a manager or coach. But it is only a part. In order to develop team members effectively, you have to be proactive on a daily basis. This means having conversations - and not just about the weather or the game last night. Create ongoing conversations throughout the year. Conversations for Creating Star Performers is a vital tool for keeping team members motivated, engaged, and moving ahead every day - not just the days before an annual review.

A Bay Area resident and longtime Silicon Valley executive coach, Bob Lesser knows the stresses of career development firsthand. His advice, research, and 30-Day Peak Performance Challenge draw from his own experiences and research, yet can be applied much further than just the workplace. Whether you are a struggling athlete or a high-powered executive, The Peak Performance Formula will guide you to become your best. In this actionable guide to achieving one's peak performance, Lesser shares his analysis of the three pillars of success: purpose, values, and vision.

Accelerating Performance is not just another "warm and fuzzy" change management book - it's a practical, comprehensive, data-driven action plan for picking up the pace and achieving more. Cowritten by one of the authors of Beyond Performance, this audiobook draws on a combination of empirical research and decades of experience advising global companies to show you how to reduce time to value by building and changing momentum more quickly than your competitors.

One of the most powerful forces on Earth is an organization fully aligned, individual by individual, team by team, to achieve mutual success. In this vivid business story, Ken Jennings and Heather Hyde provide a road map to guide leaders through the process of engaging employees at all levels of the organization to find the deeper meaning and higher purposes of their work. Learning these methods is Alex Beckley, a leader who receives a wake-up call that inspires him to live and lead differently. He discovers how to invite his coworkers to join a cause, not just a company - to commit to a Greater Goal - and lead the process of shared goal achievement.

Whether you are an accomplished sales executive leading a large organization or a sales manager leading a team, your ability to remove obstacles and speed the sales process will determine your success. High-Performance Selling is geared for the sales leader who has to persuade others to work as a sales force of one.

All humans have an innate drive to make great things. In The Innovation Mindset, Jennifer Kenny shows you exactly how to implement practices that will drive greater innovation, differentiate your products and solutions through better innovation, and maximize the innovation capacity of your team.

The role of call center leaders in motivating their team is pivotal for driving overall performance and achieving business goals. By fostering a positive work environment, recognizing individual and team achievements, and providing opportunities for growth, leaders can boost morale and inspire agents to perform at their best. Motivated employees are more engaged, efficient, and committed to delivering high-quality customer service, directly impacting key performance indicators (KPI's) such as customer satisfaction and first call resolution rates.

We’ve all worked with one - a smart and immensely talented individual who brings enormous value to the organization. The problem? He’s an awful teammate. So as a leader, do you consider this key player toxic or irreplaceable? There Is an I in Team explores the relationship between individual and team - asking the question: How can we harness the talent of individual performers into a cohesive, productive team that creates overall value? And why are so many of our assumptions about teams wrong? Business challenges like this one mimic many of the issues facing sports teams.

After years of having motivational smoke blown up our collective backsides, we've started to act as if we are all generous, bold, and intelligent - all of the time! We've designed our organizations, teams, systems, products, relationships, and lives so we can succeed only under ideal 'laboratory' conditions. Anything less than perfection often means catastrophe. The problem is that's not how human beings work at all.

This must-have book contains the most up-to-date strategies for sales executives; offers compelling real-world examples; includes the ideas and tools that can be put into action immediately; and reinforces the immediate application and learning with assessments, exercises, and a professional toolbox.

The Stretch Zone is about being confident when and where it really matters. Anyone can be confident in their comfort zone, but it seldom matters. Confidence is an issue for everyone who has the courage to step outside their comfort zone and face difficult situations in the stretch zone. This inspirational guide will introduce you to a whole new way of thinking, turning outdated misconceptions about self-confidence completely on their head.

Leading Clarity offers a bold proposal that changes the trajectory of your business and leadership. Today's business environment is more complex than at any time in history with greater ambiguity, chaos, and uncertainty. Too often, individuals and organizations become bogged down with competing priorities and the constant press of daily demands. This tangled mass of noise effectively handicaps every facet of business. This audiobook provides a proven, time-tested strategy that has brought dynamic results to hundreds of organizations of all scope and size.

Why don’t we measure performance in IT development organizations? To answer that question, Nucleon introduces a task-independent KPI. We search for greater understanding of performance factors in every area of our organizations except IT, and that’s a major problem, as IT is both a major enabler and a major inhibitor of business success. Do we know what to prioritize in our IT departments? What areas should we be spending time and resources on to drive peak performance? In Nucleon, Jeppe Hedaa introduces the first formula to measure what holds back an organization's IT performance, along with the most impactful areas for improvement.

日本における唯一の「国際コーチ連盟マスター認定コーチ」が、理論から実践までを体系的に著したコーチングの「基本書」である。

社内の人間関係や争いにやきもきするのは、時間とエネルギーの無駄。人間の負の感情にとらわれず、淡々と成果を出す。それがグローバル人材の最低条件だ。人間関係に悩むすべてのサラリーマンにおくる画期的仕事論。

Company leaders feel the urgency to transform their organizations in the face of digital disruption. New rivals are digitizing whatever can be digitized to attack incumbents' value chains, gaining market share, eroding margins, and wreaking havoc to the competitive landscape in virtually every industry.