Performance Leadership

A follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with phrases and goals that describe expected future performance from their direct reports.

This book is for anyone who has an itch for more and is motivated to create new possibilities for their life and business. For Success Sake! is for the listener who wants to do the work to gain clarity, define what success means to them, and get motivated. This book takes the complexity of leading and simplifies it with tactical exercises and resources to teach you how to lead yourself first, to lead others and life with greater impact.

In order to be successful as an IT manager, you need to be able to show the company that under your leadership your team is able to deliver high quality products on time and under budget. If you want to have any chance of being able to pull this off, then you are going to have to discover ways to build a high performance IT team.

This is a “how to” book for leaders in healthcare. Lessons learned from 30+ years as a nursing executive, an executive coach, and as an equestrian have been interwoven to describe what it takes for success as a leader for teams in healthcare and in horsemanship. The author sees similarities in both arenas.

There's been a lot of talk recently about metrics and key performance indicators (KPIs). But, what does it all mean? Metrics can mean everything, or they can mean nothing. I know what you're thinking. "I started my insurance agency so I could pore through mounds of data and spend hours looking over spreadsheets," said no one ever! That's why I wrote the book.

In this audiobook, you will be able tо determine whаt separates еffесtivе ѕаlеѕ рrоfеѕѕiоnаlѕ from thе аvеrаgе. Yоu will find ѕоmе fасtоrѕ thаt рrореl ѕаlеѕ рrоfеѕѕiоnаlѕ tо hаving a grеаt career.

The role of call center leaders in motivating their team is pivotal for driving overall performance and achieving business goals. By fostering a positive work environment, recognizing individual and team achievements, and providing opportunities for growth, leaders can boost morale and inspire agents to perform at their best. Motivated employees are more engaged, efficient, and committed to delivering high-quality customer service, directly impacting key performance indicators (KPI's) such as customer satisfaction and first call resolution rates.

If no further changes are made, it will take 132 years to reach full gender parity across education, economic participation and opportunity, and political empowerment! When women learn how to be heard, true leadership with positive social and economic results is seen. They can balance assertiveness with care, management with team empowerment, and create a workplace environment that is inclusive, safe, and productive. The challenge for many female leaders isn't their leadership skills, it's finding their voice!

Why don’t we measure performance in IT development organizations? To answer that question, Nucleon introduces a task-independent KPI. We search for greater understanding of performance factors in every area of our organizations except IT, and that’s a major problem, as IT is both a major enabler and a major inhibitor of business success. Do we know what to prioritize in our IT departments? What areas should we be spending time and resources on to drive peak performance? In Nucleon, Jeppe Hedaa introduces the first formula to measure what holds back an organization's IT performance, along with the most impactful areas for improvement.

Los diez pasos para alcanzar los objetivos deseados. Alcanzar las metas es llegar al exito!

Through their twenty-plus years of experience building teams, Marshall Calman and Jack Levitt of LeaderStrong, have developed a novel team-building framework. Their new book explores the journey of one business leadership group and how they develop into a Powerful Team using the C4 model. Marshall and Jack are Executive Leadership Coaches who work with Fortune 500 clients and sophisticated up-and-coming firms that want to get serious about leveraging their team's full power.

This book is for courageous senior executives, business leaders, entrepreneurs, and small business owners ready to maximize their education, amplify their skills, leverage their experiences, and build stronger relationships to move their lives forward and realize the greater impact.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Even in challenging times, business goes on and the demand for innovative solutions requires the collaboration of the best minds across networks of teams. Many of these teams are now working remotely, compounding the complexity and frustrations. Most leaders work hard to inspire their teams to peak performance; yet, too often, friction is high and trust is low, resulting in unnecessary stress and disappointing performance.

"Champion for introverts" Jennifer Kahnweiler offers a road map for everyone in the workplace - including leaders, human resource managers, and team members - to create inclusive, introvert-friendly cultures. Kahnweiler provides an assessment to determine how introvert friendly your organization is and looks at every aspect of organizational life - hiring, training, leading, communicating, meeting, designing workplaces, and more - through an inclusive lens.

One of the most powerful forces on Earth is an organization fully aligned, individual by individual, team by team, to achieve mutual success. In this vivid business story, Ken Jennings and Heather Hyde provide a road map to guide leaders through the process of engaging employees at all levels of the organization to find the deeper meaning and higher purposes of their work. Learning these methods is Alex Beckley, a leader who receives a wake-up call that inspires him to live and lead differently. He discovers how to invite his coworkers to join a cause, not just a company - to commit to a Greater Goal - and lead the process of shared goal achievement.

Triple your sales with precision. This audiobook contains 21 winning strategies that will show you how to become amazingly efficient in selling and managing salespeople. The world's top salespeople - the best of the best - have mastered proven skills which transformed them into consistent winners. What have they learned that makes them so efficient? How do they make it look so easy? This audiobook contains the "secret sauce" which will change your sales career. There is an easier, more precise and effective way to sell, and you can learn it right now!

This book is about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down like a runaway clown car; when you've faced legal or ethical problems that needed the wisdom of Solomon to sort out while they roiled your guts at night; or when you've sat on the stand across from some third-rate Perry Mason, or tried to be one yourself.

Elite sports have honed time-tested strategies for sustaining peak performance, consistency, and getting results without exhaustion. This practical and illuminating guide offers a fresh perspective on leadership, unleashing an empowering, harmonious approach that’s inspired by elite sports’ proven disciplines.

Are you a leader who is questioning whether all the stress and exhaustion is worth it? You work hard. You are motivated and driven. You have a clear vision and use your energy and enthusiasm to spur others on. Yet on the inside, you are exhausted and drained. All the missed lunch breaks, lack of sleep, and long hours of work are taking their toll and it’s time to do something about this before it’s too late. You are your most important asset. When you put yourself first and prioritize your own mental health, you are more productive, perform better, and will be happier.