Person Communication Skills

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

If you are tired of struggling in your relationships with coworkers, bosses, family members or friends, this book is for you. In its pages, Gold Award-winning author Beverly Flaxington offers you a daily, step-by-step approach to uncovering those things about yourself and about others that could be preventing your relationships from thriving. The wisdom that Bev has shared with thousands of people and listeners of her best-selling book Understanding Other People: The Five Secrets to Human Behavior is here for you!

Does the idea of going to a large party make your mouth go dry? Are you more comfortable on Facebook than face-to-face? You're not alone: 90 percent of the world suffers from minglephobia. Jeanne Martinet has developed a cure - a sure-fire system for overcoming fears and having a great time at any type of business or social gathering.

Best-selling author and frequent Oprah guest Dr. Harriet Braiker offers help for anyone who has ever felt the resentment of giving 100 percent of themselves to others and getting nothing in return. The Disease to Please explodes the dangerous myth that “people-pleasing” is a benign problem. It is the first book to treat people pleasing as a serious psychological syndrome, and it breaks new ground in its approach to offer a cure.

Skill with people is the one essential ingredient for success and happiness at home and in business. The Art of Dealing with People gives you the skills to take your people skills to a level that you never thought possible! Skill in human relations is similar to skill in any other field, in that success depends on understanding and mastering certain basic general principles. You must not only know what to do, but why you're doing it.

All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.

Become the ultimate people person and social butterfly. Your qualifications and intelligence aren’t what will move you forward in life. People skills (soft skills, interpersonal skills, social skills, and likability) are. They allow you to effortlessly glide through life and roll with the punches, as well as maximize the situations you’ll find yourself in. When your relationships are harmonious and authentic, the whole world opens up.

Real communication is much more than just talking. Once you've learned how to be a power communicator, there's no limit to how far you can go! Renowned communicator Nido Qubein shows you how to engage people's attention, how to help them understand you, and how to penetrate barriers others may unconsciously set up.

I wrote this book to help you respond to anyone who tries to engage you with hostile emails, texts, Facebook postings, vicious rumors, or just plain difficult behavior. But before I explain how to write a BIFF response, I want to give you a brief understanding of how HCPs think.

After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex situations that range from handling Russian spies to navigating the internal politics at the Bureau. Through that experience, he was forced to develop a knack for reading people - their intentions, their capabilities, their desires and their fears. In Sizing People Up, Dreeke shares his simple, six-step system that helps you predict anyone's future behavior based on their words, goals, patterns of action, and the situation at hand.

How does the way someone use their feet show if they’re interested in you? Does knowing someone really well help or hinder your ability to tell when they’re lying? Why do people in business meetings touch their face while the boss is talking? How to Tell What People Are Thinking answers these questions and explains how certain clues provide insight into people’s innermost thoughts. Social psychologist Peter Collett decodes the fascinating intricacies of body language and speech, analyzing behaviors that range from boardroom bravado to date-night deceit.

If you've ever felt awkward when you meet new people, worrying about social anxiety, how to talk to people, and how to be interesting, this small talk audiobook guide will make you someone who people love to talk to.

Refusing someone is rarely easy. Often, it's downright uncomfortable. But constantly saying "yes" causes anxiety, anger, stress, regret, and feelings of powerlessness. Social psychologist and author Dr. Susan Newman empowers you to break your debilitating "yes" habit with her simple techniques and insights. This new, enhanced edition is filled with research and timely scenarios that offer more ways to say "no" without feeling guilty or damaging your relationships.

Keeping someone's attention while telling a story is a trick not everyone knows. Just regurgitating facts and figures is no way to achieve it. You need something relatable that your audience can feel and see themselves in. Using storytelling while communicating a message is one way of doing this.

Whether you're at a job interview or a cocktail party, searching LinkedIn, or swiping right on a dating site, you want (no - need) to understand what people are really thinking, regardless of what they're saying. Understanding what others are trying to tell you with their posture, hand gestures, eye contact (or lack thereof), or incessant fiddling with their iPhone might all be even more important than what you're projecting yourself.

Containing a fascinating exploration of the depths of the human mind, this insightful book takes listeners on a deep dive to discover the hidden parts of the psyche. Covering the subtle world of body language and nonverbal communication, along with the lesser-known secrets of human behavior, you’ll discover how you can draw on a rich collection of insights to protect yourself from manipulators and abusers.

Imaginez qu’il vous soit possible de lire en quelqu’un comme dans un livre ouvert. C’est l’art de maîtriser le langage corporel. Une étude menée par Albert Mehrabian en 1939 a révélé que 93 % de notre communication est non verbale.

Communication is one of the primary keys in succeeding in life, but it’s also one of the most challenging things to master. With so many words you can possibly say and with the automatic reactions you have, it’s usually difficult to communicate well. Fortunately, this book contains helpful tips on how to better speak and listen to different people. This book will help you develop effective communication skills you can use in all aspects of your daily life. And you will learn why just being an effective listener can instantly elevate your ability to communicate well.

Teaching you how to make people like you, how to win people to your way of thinking, and how to change people without arousing resentment, Dale Carnegie's How to Win Friends and Influence People is one of the most groundbreaking and best-selling self-help tomes of all time. The time-tested advice that has carried millions of people up the ladder of success in their business and personal lives is a must-listen for the 21st century.

Specially written with expert psychological insights, this fascinating audiobook unearths the hidden side of the mind–revealing how to decode the emotional and psychological messages that affect your thought pattern, featuring a full breakdown of emotional intelligence and how it directly impacts the way we formulate personal decisions, the way we manage behavior, and our ability to maneuver through social complexities.