Person Communication Skills

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Teaching you how to make people like you, how to win people to your way of thinking, and how to change people without arousing resentment, Dale Carnegie's How to Win Friends and Influence People is one of the most groundbreaking and best-selling self-help tomes of all time. The time-tested advice that has carried millions of people up the ladder of success in their business and personal lives is a must-listen for the 21st century.

Two audiobooks in one bundle! You’ll discover: The number one thing that inhibits our social capacity and how you can never do it again, why embracing the introvert within is actually a good idea, and the top 5 things not to do when first breaking free of your shyness. You will understand the ins and outs of effective social expertise in a simple and easy-to-follow way. Communicate better and command attention, harness the benefits of goal-setting, avoid common mistakes that undermine your progress, and much more!

This program explains the concepts of Davis Dyslexia Correction® for people who would rather listen than read. At the age of 38, Ronald D. Davis made a discovery about a perception that enabled him to read a book cover to cover - for the first time. The methods he developed have helped thousands of children and adults around the world to overcome reading, writing, study, and attention problems.

Taking a brass tacks approach to communication, How to Have Confidence and Power in Dealing with People explains how to interact with others as they really are, not as you would like them to be. The goal is to get what you want from them successfully - be it cooperation, goodwill, love or security.

We all want friends and successful business relationships, but sometimes it can be challenging, especially if we are not from the same backgrounds. Knowing how to deal effectively with different people and having the confidence to interact effectively with them is a key skill for all of us if we want to get on in life and it can be learned quite quickly when you have the right tools at your disposal.

In the tradition of The Elements of Style comes Trish Hall's essential new work on writing well - a sparkling instructional guide to persuading (almost) anyone, on (nearly) anything. In charge of the Op-Ed page for the New York Times, Hall spent years immersed in argument, passion, and trendsetting ideas - but also in tangled sentences, migraine-inducing jargon, and dull-as-dishwater writing. Drawing on her vast experience editing, Hall presents the ultimate guide to writing persuasively for students, job applicants, and rookie authors looking to get published.

Being a highly sensitive person means you’re probably highly misunderstood and you may feel like you’re too empathetic for your own good. Your intuition and empathy create situations where you always put others first and say “yes” to everything, regardless of how you feel or what you need. As a result, you end up in unhealthy relationship dynamics that leave you exhausted, resentful, and stressed.

"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.

Keeping someone's attention while telling a story is a trick not everyone knows. Just regurgitating facts and figures is no way to achieve it. You need something relatable that your audience can feel and see themselves in. Using storytelling while communicating a message is one way of doing this.

Find out why book reviewers have said: "Everyone on planet earth should get this book." Listen, and you will find the tips and insights you need to understand what people are really saying when they talk to you, deal effectively with difficult people in your life, come across confidently in interviews, lead high performing teams, work effectively with almost anyone, take charge of your own actions and reactions, and finally, understand other people! Winner of the gold award by Readers Favorite for best book on relationships.

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.

Learn the most effective observation techniques and how they can influence your interactions with others; find out the different facial expressions and how to decode them; understand how someone’s posture and gestures can give away their emotions, and more!

If you have ever wished your words could carry more weight, look no further. Here, we deconstruct charisma as we take you on a fascinating journey through the processes of psychology and social dynamics, illuminating misunderstood elements of human interaction like never before. Tear the veil aside and look at how masters of manipulation do it. Knowing how these actions are done will give you the tools you need to hold firm and even do some swaying of your own if you are tired of being led around, jerked around, or manipulated.

In an increasingly fast-paced world, equally fast decision-making skills are seen as a strength. When we are constantly presented with so many options to choose from, a quick and dirty decision doesn't always seem like a bad thing. When it comes to things we don't like in friends, family, work, or relationships we are often fast to judge and label them as red flags. What we don't realise, however, is that this mindset is causing us to lose our ability to manage difficult situations.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

We’ve all been around those people who can leave us feeling drained after an encounter with them. Some people can leave us feeling agitated or annoyed or even just feeling really bad about ourselves. The most important thing you need to understand when dealing with someone like this is that their behavior toward you has nothing to do with you, and more often reflects their inner mental and emotional state. Identifying their harmful behavior is the first step to minimizing their impact. You might not be able to change what they do, but you can change what you do with it.

Do you lack confidence or self-belief? Join the club. Millions of otherwise smart people lack the confidence to achieve their full potential - at work, in their careers and even in their personal pursuits. Yet confidence isn't something that can be conjured from motivational exercises or via quick-fix techniques. Confidence is something you must build for yourself. It takes planning and action, deciding where you want to gain confidence and how it must be won. It will require courage, optimism, and resilience.

Containing a fascinating exploration of the depths of the human mind, this insightful book takes listeners on a deep dive to discover the hidden parts of the psyche. Covering the subtle world of body language and nonverbal communication, along with the lesser-known secrets of human behavior, you’ll discover how you can draw on a rich collection of insights to protect yourself from manipulators and abusers.

Whether you’re looking for tips on how to make your friends laugh or trying to become a paid comedian, How To Be Funny has something for everyone. This book is packed with funny anecdotes and expert advice to help you take your sense of humor from okay to outstanding!