Personal Communication

Nos relations avec les autres sont déterminantes pour notre qualité de vie ! La facilité de contact est un puissant moteur de succès : être recherché pour ses qualités humaines, créer la sympathie, faire passer ses idées, savoir motiver, corriger sans gâcher une relation de travail… Cela s’apprend ! Ce livre, utile à tous les âges et dans tous les métiers, vous donnera tous les conseils pour développer des relations humaines de qualité, nécessaires à l’efficacité professionnelle et personnelle.

"There is no 'i' in 'team'." "No man is an island." "A chain is only as strong as its weakest link." You may roll your eyes at these age-old clichés, but you can’t afford to breeze over their point. Individual all-stars can take you only so far. Ultimately, success - whether in business, family, church, athletic teams, or any other organization - is entirely dependent on teamwork. But how does one build that team? Leadership expert and New York Times best-selling author John C. Maxwell knows that building and maintaining a successful team is no simple task.

We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.

While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember 20 years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children?

Networking events suck, but they can suck less. What to say and when to say to be likable, connect, and make a memorable impression. Actionable and applicable verbal maneuvers for just about every phase of conversation. From hello to goodbye, with strangers or old friends, you'll learn how to simply go deeper. No more: Interview mode, awkward silence, or struggling to hold people’s attention. Better Small Talk is a unique listen. Imagine the following situation: You've just put on your name tag, and you're approached by a stranger.

Ward Farnsworth provides a wide-ranging, practical tour of metaphors, arranged by theme. He shows how the best writers have put figurative comparisons to distinctive use - for the sake of caricature, to make an abstract idea visible, to make a complicated idea simple. Using hundreds of examples, Farnsworth demonstrates all the different stylistic ways that points can be unforgettably made. There are quotations from novelists, playwrights, philosophers, and orators - along with commentary on how and why they work to bring power to words both in person and and on paper.

Do you lack confidence or self-belief? Join the club. Millions of otherwise smart people lack the confidence to achieve their full potential - at work, in their careers and even in their personal pursuits. Yet confidence isn't something that can be conjured from motivational exercises or via quick-fix techniques. Confidence is something you must build for yourself. It takes planning and action, deciding where you want to gain confidence and how it must be won. It will require courage, optimism, and resilience.

How to Have Meaningful Relationships is an essential guide for anyone who wants to build healthy, happy and sustainable relationships with the people in their lives. Relationships skills are not innate, they are skills to be learned. This guide provides useful tools, ideas and checklists to help you become the very best team player you can be. By the end of this book you will have all the tools you need to live a life of extraordinary relationships, deep fulfilment, intimacy, connection and meaning.

Do you feel awkward when you are around people? You don’t really know what to say or how to start a conversation on a networking event? Having problems with your boss or employees and don’t know how to convince them to follow your lead? Do you want to improve the relationships with your spouse, confidants, or friends? Or would you just like to improve your people skills and your ability to create powerfully, lasting impressions on everyone you get in touch with from this day on?

How to Listen, Hear, and Validate is all about our top communication struggle - our tendency to react instead of respond, and forget that our goal is to build bridges rather than walls. You’ll learn what you’ve been doing wrong, and why your efforts at getting closer to people - in deep or light manners - have failed. You’ll learn actionable techniques and frameworks to have the most productive conversations of your life - ones that will walk away with people praising how empathetic you are.

Not many White House Press Secretaries capture the nation’s interest the way Jen Psaki did. Refreshingly candid and clear, Psaki quickly became known for her ability to break through the noise and successfully deliver her message. In her highly anticipated book, Psaki shares her journey to the Briefing Room and beyond, taking you along the campaign trail, to the State Department, and inside the White House under two Presidents.

Best-seller # 1 du New York Times : le meilleur livre sur les relations homme-femme de tous les temps ! Avez-vous eu parfois l'impression que votre partenaire venait d'une planète différente? Et si c'était vrai ? Écoutez Les hommes viennent de Mars, les femmes viennent de Vénus et découvrez tous les secrets des relations harmonieuses ! Dans son ouvrage intemporelle le spécialiste des relations de couple John Gray explore les différences fondamentales entre les hommes et les femmes dans leurs comportements, leurs attentes et leurs besoins.

101 Great Answers to the Toughest Interview Questions is a manual that will help you home in on exactly what the interviewer is trying to learn...with each and every question he or she asks. If you've never done well on interviews, never even been on a job interview, or just want to make sure a lousy interview doesn't cost you a job you really want, Ron Fry will help you get that job - as he has helped literally millions of people nationwide and throughout the world.

The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of the Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity.

Listeners will turn to The Dictionary Body Language again and again - a body-language bible for anyone looking to understand what their boss really means, interpret whether a potential romantic partner is interested or not, and learn how to put themselves forward in the most favorable light.

When Bo Seo was 8 years old, he and his family migrated from Korea to Australia. At the time, he did not speak English, and, unsurprisingly, struggled at school. But, then, in fifth grade, something happened to change his life: he discovered competitive debate. Immediately, he was hooked. It turned out, perhaps counterintuitively, that debating was the perfect activity for someone shy and unsure of himself. It became a way for Bo not only to find his voice, but to excel socially and academically. And he’s not the only one.

Many people assume that good communicators possess an intrinsic talent for speaking and listening. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life. Messages has already helped thousands of people build communication skills and cultivate better relationships. With this fully revised and updated fourth edition, you’ll discover new skills to help you communicate your ideas more effectively and become a better listener.

Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into 60 seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems.

In Surrounded by Setbacks, internationally best-selling author Thomas Erikson turns his attention to a universal problem: what to do when things go wrong. Too often it seems like our dreams and ambitions are derailed by one roadblock or another. How do we learn to take setbacks in stride and still achieve our goals?

Why is it so hard to change problem behavior - in our kids, our colleagues, and even ourselves? Conventional methods often backfire, creating a downward spiral of resentment and frustration, and a missed opportunity for growth. What if the thinking behind these old methods is wrong? What if people don’t misbehave because they want to, but because they lack the skills to do better? Or as renowned psychologist J. Stuart Ablon asks, what if changing problem behavior is a matter of skill, not will?