Personal Communication

The power of effective listening is recognised as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities.

The rules of relationships have changed. In our generational movement toward wholeness, women want to be more than mothers and homemakers, and men aspire to loving relationships rather than simply being warriors and work machines. The age-old distinctions between male and female roles have blurred, and the rules of relationships have not yet caught up, creating confusion and frustration.

In our deeply divided, binary world, honest discussion is stressful for all sides. Entrepreneur and thought leader Africa Brooke charts a path for understanding in this groundbreaking guide for finding common ground.

Marc Pistorio explique de quelle manière les mensonges et les non-dits sont dommageables chez l'enfant et plus tard chez l'adulte, et ce, pour soi comme pour le couple.

Become the effective, proactive leader you aspire to be with this practical tool kit for leading people and organizations.

In 1994, Dr. John Gottman and his colleagues at the University of Washington made a startling announcement: Through scientific observation and mathematical analysis, they could predict, with more than 90-percent accuracy, whether a marriage would succeed or fail. The only thing they did not yet know was how to turn a failing marriage into a successful one, so Gottman teamed up with his clinical psychologist wife, Dr. Julie Schwartz Gottman, to develop intervention methods.

Assertiveness is a key social skill, as well as a tool for making your relationships more equal. Learning to respond more effectively to others can help you reduce stress and increase your sense of self-worth. In this fully updated and revised 10th edition, you'll learn practical advice on dealing with difficult people, handling criticism, and expressing your feelings. You'll also discover how to use humor in conflict resolution, ways to clarify others' intentions, and how to distinguish between encouraging and discouraging communication habits.

An advocate may know what to say but is only effective when he or she knows how to be persuasive. Combining facts with know-how to persuade judges, juries, and arbitrators, the book teaches immediately useful techniques such as how to channel the initial adrenaline buzz, grab and hold the fact finder’s attention, gesture while speaking, speak in phrases, and polish the persuasive style. Based on 30 years of experience from coaching practitioners, this guide integrates cutting-edge discoveries in human factors, gesture studies, linguistics, neuroscience, and more.

Following on the runaway success of her book Boundary Boss, Terri Cole presents a practice-packed guide to help you establish the robust boundaries that are essential for an empowered and deeply satisfying life. The Boundary Boss Workbook greatly expands on the transformational tools Cole introduced in her debut book. You’ll start with the essential truths about boundaries and how they operate, then dive straight into potent exercises—including assessments, scripts, mindfulness, embodiment, gratitude, celebration, and more.

In our default state, our brains constantly get in the way of effective communication. They are lazy, angry, immature, and distracted. They can make a difficult conversation impossible. But Andrew Newberg, M.D., and Mark Waldman have discovered a powerful strategy called Compassionate Communication that allows two brains to work together as one.

Start closing sales like top producers! Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with "I wouldn't be interested"? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they've thought about it and are just going to pass? Are you finally ready to learn how to confidently and effectively overcome these objections, stalls, and blow-offs?

According to research, Emotional Intelligence (EQ) or quotient is far more important than ones intelligence quotient or technical abilities when it comes to determining a person’s overall success in life. Emotional intelligence directly impacts the way we formulate personal decisions, the way we mange behavior, and our ability to maneuver through social complexities. It is something that everybody is able to develop with time. This guide will provide all the essential knowledge needed to improve your EQ.

Would you like to be able to draw people towards you like a magnet? This book is NOT just another communication book and is NOT just a book of tips. This is the ultimate communication system for talking to anybody, anywhere, and in any situation. Using the scientific principles of communication and ©POWER2MIND technology, it will have you talking and communicating to anyone with confidence, charm, and conviction, rapidly and naturally.

Souhaitez-vous pouvoir lire et comprendre les gens? Aimeriez-vous communiquer efficacement et réussir en convainquant tous vos interlocuteurs avec pertinence? Souhaitez-vous améliorer votre résilience afin de surmonter toutes les crises et aider les autres à faire de même? Vous trouverez la solution dans ce livre audio !En contrôlant vos sentiments, vos pensées et vos émotions vous parviendrez à vous discipliner davantage et à avoir plus de succès. Ainsi, vous serez également plus solide sur le plan émotionnel dans les situations difficiles.

Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip. It's essential to be pitch perfect - to get the right message across to the right person at the right time. In Pitch Perfect, Bill McGowan shows you how to craft the right message and deliver it using the right language - both verbal and nonverbal.

Modern knowledge workers communicate constantly. Their days are defined by a relentless barrage of incoming messages and back-and-forth digital conversations - a state of constant, anxious chatter in which nobody can disconnect, and so nobody has the cognitive bandwidth to perform substantive work. There was a time when tools like email felt cutting edge, but a thorough review of current evidence reveals that the "hyperactive hive mind" workflow they helped create has become a productivity disaster, reducing profitability and perhaps even slowing overall economic growth.

Time after time, His Needs, Her Needs has topped the charts as the bestselling marriage book available. In this classic book, Willard F. Harley, Jr., identifies the ten most vital needs of men and women and shows husbands and wives how to make their marriage sizzle by satisfying those needs in their spouses.

In The Innovation Secrets of Steve Jobs, best-selling author Carmine Gallo reveals the qualities that make the Apple co-founder the most innovative leader in business today. Each principle is backed with research, quotes, and first-person interviews with experts and business leaders, as well as specific ideas for applying those principles to every business, large or small.

The 25 Minute Meeting goes beyond "cut to the chase" and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity - if they are poorly planned and run. Done well, meetings are short, sharp, productive affairs that provide critical time and space for the interactions that drive business forward.

Do you want to overcome stress? Do you want to learn to assert yourself? Do you want to be understood? Do you want to understand other people? These are just some of the concerns that developing your emotional intelligence will address. Having a high intelligence quotient may not be enough to achieve success. Psychologists say that emotional intelligence affects performance. It has a huge impact on your professional success.