Personal Communication

The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country. In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The 10 Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century", he examines how choosing the right words is essential.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

Pardonner pour guérir, guérir pour pardonner. Et d'abord, qu'est-ce que pardonner ?

In her lively pull-no-punches style, Dr. Laura takes on the moral dilemmas of our time: from the mindless pursuit of pleasure and immediate gratification to taking the easy way out when those actions produce ugly or uncomfortable life-altering consequences. She demonstrates in no uncertain terms that personal values are never someone else's responsibility but your own and why choosing not to honor them actually compounds unhappiness.

Discover the powerful way to transform your relationships with friends, loved ones, and even coworkers, with proven strategies that you can put to work immediately on improving the way you communicate with anyone in any environment.

"You know that well-connected friend who only exists in the movies? The one who throws the best parties and can set up any introduction you need? Everyone wants to know someone magical like this who brings people together. The secret is: you can be that person. You should be that person. The 2-Hour Cocktail Party will show you how.

Some conversations you should be ready for include: buying a car, negotiating a salary, buying a house, renegotiating rent, and arguing with your spouse. An advantage in every argument is yours for the taking with Skills in Persuasion, which sets a new standard for emotional intelligence and intuition.

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.

Start closing sales like top producers! Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with "I wouldn't be interested"? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they've thought about it and are just going to pass? Are you finally ready to learn how to confidently and effectively overcome these objections, stalls, and blow-offs?

What if we could learn to accept I don't know and embrace the possibility that the future is full of mystery, excitement, and unlimited opportunity? The Art of Uncertainty is an invitation to the listener to consider its essential message: learning to love the unknown by staying present in the moment....The only thing we can control is our next thought. What if we could learn how to be at peace with uncertainty and embrace the possibility that the future is full of mystery, excitement, and unlimited opportunity?

Conversation is getting harder. We’re feeling more isolated. Loneliness is becoming an epidemic. The Six Conversations: Pathways to Connecting Again in an Age of Isolation and Incivility reflects one of the deepest passions of Dr. Heather Holleman’s heart: to connect people in loving community.

As much about "speaking in public" as it is about "public speaking, Talking with Confidence for the Painfully Shy can help even the most shy person speak up and speak out in any business or social situation.

For more than 25 years, small-talk expert Don Gabor has helped thousands of people communicate with wit, confidence, and enthusiasm with his best seller How to Start a Conversation and Make Friends. This newly revised and updated edition combines classic techniques in the art of conversation with necessary skills for communicating in the 21st century.

Descubra o poder das palavras para alcançar seus objetivos pessoais e profissionais neste curso dinâmico. Explore exercícios e frameworks práticos para expressar-se com autenticidade. Este programa oferece um roteiro completo para desenvolver sua habilidade retórica, capacitando-o a se posicionar com confiança e precisão em seus relacionamentos e no ambiente de trabalho.

Imagine a life in which you are not controlled by your emotions. What if the decisions you make are based on logic and not on how you feel? Imagine being able to confront sensitive situations with your partner without it turning into an argument.

It can sometimes seem a mystery why some couples stay together and thrive—while many more split up or drag on scratchily. While we might think happy love is left to chance, there are some identifiable secrets that underpin good relationships that we can learn and put into practice. The first title of a new series, The Secrets of Successful Relationships draws upon the expertise of The School of Life therapists to teach us the key ingredients of contented love.

Etiquette, Sara Jane says, is the glue that holds society together. Humans are social creatures, after all—we need connection to survive. But with global cultures in flux and the post-pandemic digital age, shadow epidemics of anxiety and loneliness are on the rise. Plus, the old rules of “decorum” don’t match the times. Amidst all this withdrawal and change, social growth can feel out of reach. How do we leave the comfort of our homes, step away from our screens, and interact face to face?

Modern love is a mess and life is (spoiler alert!) very hard. Whether you’re in a committed relationship or on the apps, buckle up, there’s a lot to unlearn. How to Love Someone Without Losing Your Mind is your guide to sanity in a culture gone mad. Psychotherapist and sex therapist Todd Baratz blends sharp humor with raw insight as he challenges us to break every rule about love. It’s time to move beyond the relentless pursuit of the perfect partner, to challenge the stigma against neediness, and to rethink our obsession with diagnosing common challenges as disorders.

Want to find a way to stop someone in your life from gaslighting you without having to struggle a day longer? Time to stand up for yourself, show the world your true worth, and be more than the difficult people ever thought you would be? You’re someone who has so much in life to give, which is why it’s such a puzzle that you think you’re worth nothing right now. Well, actually, it’s entirely understandable, given the pressure you’re constantly being put under by the actions of others.

When Dr. Farrell began teaching couples communication thirty years ago, he taught the wisdom of not being defensive in response to criticism. However, when a couple returned home and criticism inevitably appeared, that wisdom disappeared. Couples needed to not just be taught this, but to practice both in the workshop and at home. With the help of decades of post-workshop feedback from real couples, Farrell perfected six mindsets that the couples found most effective to embrace criticism as an opportunity to feel more deeply loved—even while they are being criticized.