Personal Communication

Relationships are usually the most important part of a person’s life. But they’re often stressful and frustrating, or simply awkward, distant, and lonely. We feel the weight of things unsaid, needs unmet, conflicts unresolved. It’s easy to feel stuck.

Your friend's mother-in-law is visiting from Korea. When greeting her, do you bow, shake hands, or kiss her on both cheeks? The meeting with his international customers is going well for the corporate president - until he gives the thumbs-up sign. Why? Discover the answers in this incisive, award-winning guide to etiquette, now thoroughly revised to reflect today's truly multicultural society.

Découvrez pourquoi il vous est si facile de parler avec certaines personnes alors que d'autres vous semblent vraiment idiotes. Avez-vous déjà essayé de raisonner votre partenaire tout en ayant l'impression de vous adresser à un mur ? Êtes-vous déjà sorti d'une réunion avec le sentiment confus de ne pas avoir cerné les principaux enjeux de la discussion ? Ou encore, vous est-il déjà arrivé de ne pas réussir à vous faire comprendre par votre interlocuteur, et ce, même après avoir reformulé vos idées ?

In this book, Virender Kapoor shows you how to speak, persuade and motivate like Narendra Modi. Starting with an analysis of his inspiring rise from humble origins to the post of prime minister, the author goes on to show how Modi always appears to speak from the heart; how he uses facts and figures to substantiate his arguments; how he makes optimum use of similes, metaphors and word puns; how he tailors his speeches according to his audience; and his unique ways of packaging and presenting ideas.

Men tend to express their anger differently than women do. Research shows men are often more violent and less willing to confront and deal with their emotions than women. Written by a psychologist who specializes in the treatment of male rage, Beyond Anger shows the angry - and miserable - man how to change his life and relationships for the better. This book helps men understand their anger by explaining what the specific symptoms of chronic anger are and by showing angry men how their actions negatively affect family, friends, and coworkers.

It’s impossible to go a full day without using snark, so why fight it? Snark is everywhere, from television to movies to everyday life. This lively collection provides hours of entertainment - better than an Etch A Sketch, and more fun than Silly Putty! At the heart of it, being in a state of snark can be one of the most useful tools at one’s disposal and hence (yes, I used “hence”), a powerful way to get what you want. With snark, you can catch people completely off-guard, and royally piss them off.

Today, most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist - and offers simple tools that can improve anyone's communication.

Anyone, at any time, can slip into being a dick - and many do. Yet Don't Be a Dick is especially for people who have noticed how their own behavior tends to backfire, leaving them feeling isolated or uncertain why their seemingly justified actions consistently have such poor results. If you're constantly using the refrain, "It's not me, it's them," whenever something goes wrong, Mark Borg is here to tell you that it is, in fact, you. The good news is there is something you can do to reverse these behaviors and live a happier, more fulfilling life.

Are you still playing a role you learned in childhood to please others, such as the Good Girl/Boy, the Overachiever, or the Helper? Though these kinds of roles may have gained us attention and affection, they prohibited us from becoming our true selves. People-pleasing—putting others ahead of ourselves to avoid something negative or to get something we want or need—runs rampant in our society. Saying yes when we should say no leaves us stuck in frustrating patterns.

Introducing "Loving an Avoidant Partner," a groundbreaking guide that takes you deep into the enigmatic maze of an avoidant person's inner world like never before. Armed with remarkable insights, you'll decode the guarded secrets and fears of your elusive partner, shattering the barriers that have kept you apart.

Time after time, His Needs, Her Needs has topped the charts as the bestselling marriage book available. In this classic book, Willard F. Harley, Jr., identifies the ten most vital needs of men and women and shows husbands and wives how to make their marriage sizzle by satisfying those needs in their spouses.

Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.

In 1994, Dr. John Gottman and his colleagues at the University of Washington made a startling announcement: Through scientific observation and mathematical analysis, they could predict, with more than 90-percent accuracy, whether a marriage would succeed or fail. The only thing they did not yet know was how to turn a failing marriage into a successful one, so Gottman teamed up with his clinical psychologist wife, Dr. Julie Schwartz Gottman, to develop intervention methods.

Negotiation is a skill that can bring you vast success in all aspects of your life. When you're a skilled negotiator, you can get the best possible price on everything you purchase or sell, and you can deal with salespeople or clients.

Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.

What did your boss mean in that email? Is your mechanic stretching the truth? Whether you’re engaged in a casual conversation or a high-stakes negotiation, it’s critical to understand the subtext of a situation. But with so much interaction happening on screens—via email, texts, or video chat—we are losing the ability to interpret expressions and cues. Furthermore, since many are now savvy about the meaning of body language, it’s become even harder to discern someone’s true thoughts or intentions.

When Surgeon General Vivek Murthy sounded the alarm that loneliness “represents an urgent public health concern”—exacerbated by social media overuse, the residual effects of the pandemic, and the lack of meaningful relationships—trusted therapist Dr. Ruth K. Westheimer knew that her unique perspective and expertise could help. Long beloved for breaking stigmas around sexual problems, Dr. Ruth made it her mission to help individuals break free from the bonds of hopelessness and isolation.

BE SEEN is a roadmap for building a personal brand that showcases your unique talents and strengths. Through relatable stories and actionable advice, Jen Gottlieb shares her own path to becoming a recognized expert in her field and takes you on a journey of self-discovery to help you find your voice and unleash your full potential.

When Dr. Farrell began teaching couples communication thirty years ago, he taught the wisdom of not being defensive in response to criticism. However, when a couple returned home and criticism inevitably appeared, that wisdom disappeared. Couples needed to not just be taught this, but to practice both in the workshop and at home. With the help of decades of post-workshop feedback from real couples, Farrell perfected six mindsets that the couples found most effective to embrace criticism as an opportunity to feel more deeply loved—even while they are being criticized.

Based on thirty years of research among forty thousand people in sixty countries, Wharton Business School Professor and Pulitzer Prize winner Stuart Diamond shows in this unique and revolutionary book how emotional intelligence, perceptions, cultural diversity and collaboration produce four times as much value as old-school, conflictive, power, leverage and logic.