Personal Communication

Based on thirty years of research among forty thousand people in sixty countries, Wharton Business School Professor and Pulitzer Prize winner Stuart Diamond shows in this unique and revolutionary book how emotional intelligence, perceptions, cultural diversity and collaboration produce four times as much value as old-school, conflictive, power, leverage and logic.

Every time we open our mouths, we have an effect on ourselves and the way others perceive us. The ability to speak clearly and confidently can make or break a presentation, an important meeting, or even a first date. Now, with the advent of Skype, YouTube, podcasting, Vine, and any number of reality talent competitions, your vocal presence has never been more necessary for success or more central to achieving your dreams.

Modern knowledge workers communicate constantly. Their days are defined by a relentless barrage of incoming messages and back-and-forth digital conversations - a state of constant, anxious chatter in which nobody can disconnect, and so nobody has the cognitive bandwidth to perform substantive work. There was a time when tools like email felt cutting edge, but a thorough review of current evidence reveals that the "hyperactive hive mind" workflow they helped create has become a productivity disaster, reducing profitability and perhaps even slowing overall economic growth.

Getting someone to tell the truth is an essential skill that very few people possess. In the boardroom, the classroom, or our own homes, every day we interact with others and try to get the truth from them. People are often untruthful out of fear of negative consequences associated with divulging information. But if a person is made to forget the long-term outcomes, he or she can be influenced to disclose sensitive information that's being withheld.

What did your boss mean in that email? Is your mechanic stretching the truth? Whether you’re engaged in a casual conversation or a high-stakes negotiation, it’s critical to understand the subtext of a situation. But with so much interaction happening on screens—via email, texts, or video chat—we are losing the ability to interpret expressions and cues. Furthermore, since many are now savvy about the meaning of body language, it’s become even harder to discern someone’s true thoughts or intentions.

Tell your man: "Take me out to the ball game" and mean it! Is your favorite male spending more time talking to the "tube" than to you? Would you like to score with that nice looking single guy at the sports bar? Well, ladies, it's time to step up to the plate and get into the game with this relationship hit that's just in time for the playoffs!

Rompe la barrera del no es un manual de negociación imprescindible desarrollado y perfeccionado a lo largo de la extraordinariacarrera de Chris Voss como negociador en secuestros con rehenes y como reconocido profesor en las escuelas de negocio más prestigiosas del mundo.

Imaginez qu’il vous soit possible de lire en quelqu’un comme dans un livre ouvert. C’est l’art de maîtriser le langage corporel. Une étude menée par Albert Mehrabian en 1939 a révélé que 93 % de notre communication est non verbale.

Every day there are moments when you must persuade, inform, and motivate others effectively. Each of those moments requires you, in some way, to play a role, to heighten the impact of your words, and to manage your emotions and nerves. Every interaction is a performance, whether you're speaking up in a meeting, pitching a client, or walking into a job interview.

Laugh Tactics is full of strategies that dissect, break down, and analyze all of the types of humor that you'll encounter in daily conversation - stuff you can really use with people you talk to. We're not all trying to become standup comedians, and this isn't a book about ha-ha jokes with setups and punch lines. Learn to simply make a better impression on people, put them at ease, charm them, and make them smile with you.

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions - it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

Leadership Hacks is the business leader's guide to getting things done. Over the years, the leader's role has expanded to encompass more duties, more responsibility, and more accountability - yet we're still stuck with the same 24 hours in every day. The evolving business environment leaves many of us struggling to achieve against constantly shifting priorities, competitors, and deadlines, and we are forever expected to do more with less. Is it even possible to make a real impact? Yes! This book shows you how to sort through the madness and get back to getting results.

Lose weight. Act confident. Play hard to get. This approach to dating doesn't lead to love; it leads to insecurity and loneliness. In Deeper Dating, psychotherapist Ken Page offers a new path to finding meaningful and lasting relationships. Learn how to attract people who love you for who you really are, become more self-assured and emotionally available, and lose your taste for relationships that diminish your self-esteem.

The Go-Giver Influencer is a story about two young, ambitious businesspeople: Gillian Waters, the chief buyer for Smith & Banks, a midsize company that operates a national chain of pet accessory stores; and Jackson Hill, the founder of Angels Clothed in Fur, a small but growing manufacturer of all-natural pet foods. Each has something the other wants.

Votre réussite ne dépend que de vous. La nature nous a dotés de capacités uniques qui nous permettent de réaliser tout ce dont nous rêvons. Il vous suffit de prendre la responsabilité de vos actes et de vos pensées, de contrôler votre vie. Et pour accomplir tout ce que vous avez imaginé, étudiez les techniques de la programmation neuro-linguistique.Chacun peut apprendre PNL !

Communication is a dynamic, complex process, influenced by all the complexities and differences in human motivation and behavior. Communication: How to Connect with Anyone will help you connect with others and build friendships and develop better relationships with colleagues and clients, friends and family. This engaging, practical guide shares everything you need to know to develop empathy and rapport with others, and feel confident about communicating with a diverse range of people.

Have you recently walked away from a date or a conversation feeling uncomfortable or violated? Are you looking for ways to set limits with your spouse, kids, parents, or boss? This essential guide to setting and respecting boundaries is for anyone wanting to better understand themselves and others. Just as a cut in our skin causes pain and injury, a breach of any of our physical, emotional, or sexual boundaries can be very harmful to our bodies and minds.

New research finds that Christians are less involved in spiritual conversations today than we were twenty-five years ago. As society has changed, it seems we have become more uncomfortable talking with people about our faith. We are reluctant conversationalists. As a result, many of our churches and communities are shrinking instead of growing. What can we do about this?

Conversation Marketing will help you connect your brands, not just to the minds of your consumers, but to their hearts. Slick slogans and catchy ads may still work in some instances, but today's discerning consumers demand more. They want information and a reason to connect with a brand before they act. They want a conversation.

Find out why book reviewers have said: "Everyone on planet earth should get this book." Listen, and you will find the tips and insights you need to understand what people are really saying when they talk to you, deal effectively with difficult people in your life, come across confidently in interviews, lead high performing teams, work effectively with almost anyone, take charge of your own actions and reactions, and finally, understand other people! Winner of the gold award by Readers Favorite for best book on relationships.