Personal Performance

New York Times bestselling author Lisa Scottoline and her daughter Francesca Serritella are the best of friends—99.9% of the time. They're number one on each other's speed dial and they tell each other everything—well, almost everything. They share shoes and clothes—except one very special green jacket, which almost caused a catfight. In other words, they're just like every mother and daughter in the world. Best friends, and occasional enemies. Now they're dishing about it all—their lives, their relationship, and their carb count.

What if you could guarantee your customers an amazing experience, and then deliver on that promise every time? The Guaranteed Customer Experience is a step-by-step guide to earning customer-driven growth. Discover how experience guarantees can help you win more customers, improve retention, and restore trust after service failures.

How does one achieve greatness? This program has been designed to train you to achieve greatness no matter what stage you are in life. This program can help you increase your achievements, enhance your proficiency, and upgrade your performance.

Few are prepared for managing across cultures, and the costs of cultural blind spots can spin out of control - from lawsuits to lost opportunities. Forged in the fire of clashing cultures and living on four continents, Dr. Zweifel developed a fool-proof methodology for managing successfully across borders.

As a leader, do you feel you face a straight choice between high performance versus wellbeing? Strategic resilience allows you to achieve both, without compromise. At The Resilience Engine, we believe that everyone deserves to perform well without compromising their wellbeing. We know our approach works because it’s backed up by 10 years of research and experience with thousands of clients in more than 75 organisations.

Discover the mental advantage used by the PGA pros. Learn how to use the secret the pros use in Laura King’s latest book, Awesome Golf Now. You can control your mental game and break through the internal barriers that are holding you back by using hypnosis and neuro-linguistic programming (NLP). Laura King, author of Awesome Golf Now, has personally helped professional golfers from the PGA, Champions, and LPGA Tours improve their games through visualization and hypnosis. In her book, Laura walks you through the same powerful techniques she uses with her personal clients.

For the members of the US Air Force Thunderbirds, teamwork is literally a matter of life and death. On maneuvers like the one pictured on the cover, the gap between jets is as little as 18 inches. The surge of momentum that comes with that level of closure has an incredibly positive impact on the team's mission. As you might imagine, sustaining that distance relies on the highest levels of trust.

In this transformative guide, you will find the blueprint to untangle the web of complexity and learn the ways to foster a culture of success within your team. This book unfolds the strategies that allow you to streamline your processes, amplify performance, and cultivate an environment where everyone thrives!

Success is built on connections we make with people and ideas. Whether it's connecting with customers to improve their service experience, or connecting with the strategic business plan and objectives for the coming year, the foundation for success starts with connection. In Connect, Keith Harrell and Hattie Hill reveal the seven core competencies needed to connect individuals and organizations in order to heighten productivity and to maximize personal and professional success.

What do effective leaders do differently, that creates high performance? Your people are your greatest source of competitive advantage. How you lead and develop them cannot be left to chance. If you fail to do this, you could be out of a job or risk closing the doors of your business forever. Liberating Leadership is an award-winning programme, capable of delivering significant improvements in bottom line performance, in all types of business. If you are responsible for leading people this audiobook is a must!

You’ve discovered how chaotic your life is; things seem bleak. To progress with your newly inspired objectives, you must put things into order and change perspectives. Know that you can improve your everyday living and better yourself even if life and other people always seem to get in the way of your success.

Desde os tempos da faculdade, George Marmelstein segue uma espécie de filosofia de vida baseada em três princípios: seguir sua curiosidade, não perder tempo com coisas inúteis e realizar atividades que agreguem valor ao trabalho, ao bem-estar físico e ao emocional. Com o tempo, ele percebeu que devemos nos preocupar menos com o acúmulo de informações e mais com o domínio das habilidades necessárias para processar o conhecimento adquirido.

We live in a world where respect, gratitude, and appreciation have been replaced by efficiency, dismissiveness, and even fear of genuine connection. Sometimes, we don't stare up from our screens and devices long enough to realize there is even another person on the other side of the tweet or email. "Is anybody out there?" One thing is for sure: This speed of life has taken a toll on our basic use of good manners and etiquette. Nowhere is this more apparent than in the decline of professional business communications.

The world urgently seeks renewable energy sources, yet often overlooks the valuable resource of personal grit. Why do we wait for crises to tap into our inner strength? In "Know Thyself, Love Thyself," Mike shares his journey and helps listeners find their personal energy supply. He reveals the secrets of his growth, offers strategies for reducing stress and boosting productivity, and provides guidance for entrepreneurs to empower their teams. Start enjoying better company flow, optimized performance, healthy relationships, and personal fulfillment today.

Whether you want to improve your personal success, increase your bottom-line profits, or improve performance and productivity in the workplace, best-selling author and acclaimed speaker Willie Jolley can help you make it happen. Willie Jolley discovered that the leading-edge organizations understand that all success is rooted in development of ourselves and of others in our organizations. The secrets of successful organizations are leadership development, change management skills, team building, world-class customer service, and attitude enhancement.

In this two-book bundle, discover how to differentiate yourself from the rest, and become extraordinary with small but powerful long-term habits.

メンタルはからだの後についてくる。だから、心を整えるには、先に体をコントロールすればいい。

Tip is a timeless, inspirational story created to remind anyone in a position judged by performance that the only way to achieve continued recognition and growth in work and life is to take personal accountability for your reputation and results. Whatever your role, or level of success in your career, Tip is a guide that will help you discover, or remember, how to consistently bring unique value to your team, your organization, and your most important customers.

Why do only a small percentage of people rise to the very top of their fields while the majority barely cope with their stress? Why do some entrepreneurs remain optimistic and filled with boundless energy, while most become exhausted, overwhelmed, and burned out? Why do some health care professionals thrive under pressure, while most are crushed by it? In this important book, mindset management expert Dr. Steve Taubman, DCC, explores the dilemma of how most suffer while certain peak performers thrive under the very same conditions.

Humtown has created a revolutionary and proven game plan to increase individual, team, and organizational performance. A strong interest in their innovation has already been made at some of the most recognized industrial organizations and academic institutions. MIT and Fraunhofer Institute have visited Humtown to understand the critical success factors inherent in this system.