Process Management

For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution - family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field.

Le livre qui permet d'identifier les situations de triangles dramatiques, et de sortir du rôle de victime, bourreau ou sauveur. Nous expérimentons tous la mise en place de triangles de Karpman dans notre vie et à certains moments, dans nos rapports avec certaines personnes. Se retrouver pris dans un triangle dramatique nous rend mal à l'aise et peut avoir des conséquences très néfastes sur nos relations. Mais avec de bonnes méthodes, il est possible d'en sortir.

"Aging gracefully" – a phrase that dances on birthday cards and slips effortlessly from our lips during well-wishing. Yet, have we ever delved into its profound depth or the kaleidoscope of endeavors it encompasses? Beyond the layers of time and skin, what does it truly mean to embrace the golden years with elegance and poise? "Elegant Evolutions" invites you on a transformative journey, transcending the mere passage of time to celebrate the harmonious blend of wisdom, beauty, and resilience.

Alexander, Hannibal, Caesar: Each was a master of war. Each had to look beyond the battlefield to decide whom to fight and why; to know what victory was and when to end the war; to determine how to bring stability to the lands he conquered. Alexander, Hannibal, and Caesar had to be not only generals but statesmen. And yet each was a battlefield commander, a strategist, a leader of men - in short, a warrior.

Moms, do you feel tired? Overwhelmed? Have you continually put off the things you need to do for you? Do you feel like it's all worth it because your kids are happy? Are you "over" being a mother? If you answered yes to these questions, you're not alone. Parents today want to create the ideal childhood for their children. Women strive to be the picture-perfect Pinterest mother that looks amazing, hosts the best birthday parties in town, posts the most "liked" photos, and serves delicious, nutritious home-cooked meals in her neat, organized home after ferrying the kids to school.

We've all seen it before: the ambitious leader who enjoys great success and then, inexplicably, crashes and burns. Perhaps this leader has been you. Leaders can't sustain effectiveness if they can't sustain themselves. Resonant Leadership offers inspiration, dozens of exercises, and other tools to help listeners become and remain successful leaders in their work and in their lives.

When you said your “I Do’s,” you and your spouse had a vision of a future filled with hope and promise. Despite what you face now and where you may be in your relationship, you can regain that vision. Randy and Cathy Boyd have developed the H.E.A.L. process that delves into hope, expectations, acceptance, and listening as factors needed to heal and restore your marriage. In this short book, they’ll guide you to the path you need to take to get you started in the process. They’ve been where you may find yourself now, so they fully understand your challenges.

With Results, Not Reports, Peter Follows, CEO of Carpedia International, provides business leaders with a framework for lasting improvements in performance and profitability. Carpedia has a remarkable success rate in large-scale improvement programs, helping clients achieve their improvement goals over 90 percent of the time. In this book, Peter explains how to achieve sustainable improvement through the dynamic management of process, performance, and people, emphasizing that all three components have an interdependent relationship and that the key is to address them concurrently.

In this endlessly fascinating book, New Yorker columnist James Surowiecki explores a deceptively simple idea that has profound implications: large groups of people are smarter than an elite few, no matter how brilliant. Groups are better at solving problems, fostering innovation, coming to wise decisions, even predicting the future.

The Leadership Challenge, the most trusted source on becoming a better leader, has been thoroughly updated and revised for a new generation of leaders living and working in a global environment. Building on the knowledge base of the previous books, this fourth edition is grounded in research and presents extensive interviews with a diverse group of leaders at all levels in a wide variety of organizations from around the world. The authors emphasize that the fundamentals of leadership are not a fad.

Accounting fundamentals, accounting foundational concepts, and accounting concepts every student, business owner, and business professional needs to know. This audiobook can be used by beginners and by any person at any level because these are the concepts on which all other accounting concepts are built.

All too frequently leadership is reduced to a simple dichotomy: the strong versus the weak. Yet there are myriad ways to exercise effective political leadership - as well as different ways to fail. We blame our leaders for economic downfalls and praise them for vital social reforms, but rarely do we question what makes some leaders successful while others falter.

Increase customer satisfaction and reduce cost! Increase revenue growth and improve productivity! This guide will provide you with the tools you need to work with Six Sigma and see an improvement in your business.

Discover the leadership secrets of the warrior who centuries ago shaped an aimless band of mercenary tribal nomads into the undisputed rulers of the ancient world-and who today offers timeless lessons in win-directed, take-charge management. Based on historical research-and filled with illuminating maxims-this essential guide offers the wisdom of a man who unified thousands, led the charge, kept the peace, picked his enemies wisely, and negotiated brilliantly.

Are you sick of life just happening to you instead of deciding what you want and then setting a course to get it? You can take your life back. Once you know how to work the process, transactional sales can give you success for the rest of your life.

Pulitzer Prize-winning historian James MacGregor Burns devoted his legendary career to the study of leadership in all its aspects - from politics to business. Leadership, Burns' pioneering study, introduces the highly influential theory of "transformational leadership", stating that the best leaders are those who inspire others to come together toward the achievement of higher aims.

Data science is the application of a combination of mathematical, statistical, analytical, and programming skills for the collection, organization, and interpretation of data to allow effective and proper management of the business whose data it is. The job of such a scientist is trending all over the world. The demand for such scientists is huge, more than the number of available candidates. A recent report explained that the need for these scientists has increased by more than 50 percent since last year.

Tichy draws on decades of hands-on experience working with CEOs and boards to provide a framework for building a smart, effective transition pipeline, whether for a multi-billion dollar conglomerate, a family business, a small start-up, or a non-profit. Through revealing case studies like Hewlett Packard, IBM, Yahoo, P&G, Intel, and J.C. Penney, he examines why some companies fail and others succeed in training and sustaining the next generation of senior leaders.

MorningCoach motivational speaker and consultant JB Glossinger thought he had found what he was looking for once he achieved a golden level of corporate success and financial freedom. But even as he relished having conquered the corporate ladder, he felt a strong pull to seek something more. By aligning his mission, values, and goals, JB was able to form an action plan and achieve his vision of a fulfilling career of guiding others toward realizing their inner purpose balanced with his passions of family, golf, and writing - all with a three-hour workday.

If you're a business leader, you already know that Lean Six Sigma is one of the most popular and powerful business tools in the world today. You also probably know that implementing the process can be more than a little challenging. This step-by-step guide shows you how to customize and apply the principles of Lean Six Sigma to your own organizational needs, giving you more options, strategies, and solutions than you'll find in any other book on the subject.