Professional English

The law enforcement profession is dynamically changing with the times. Our training must do the same. Mental health interactions are one of the biggest law enforcement struggles. Our training is very limited to the police academy and sometimes field training. Ernest Stevens from the award-winning HBO documentary Ernie & Joe: Crisis Cops and best-selling author Nicholas Ruggiero take you through some great training and resources to learn the skill of de-escalation during mental health calls for service.

Bill Cates’ newest book, The Language of Referrals, is your blueprint for finding the right words and phrases to elevate your referability, confidently ask for introductions, address concerns and objections, and turn the willingness to refer into effective connections with your new prospects.

The days of HR-sponsored development plans are over. Managing your career—and the skills you need to be successful—is your responsibility. If you're looking to push yourself to the next level, it can be hard to determine where to start. The HBR Guide to Your Professional Growth will be your coach, transforming your abstract hopes and ideas into a concrete action plan.

Buffett’s Early Investments investigates ten investments that legendary investor Warren Buffett made in the 1950s and 1960s—earning him his first millions—and uncovers unique insights in the process.

An excellent supplement to any ITIL 4 create, deliver, and support training course. ITIL® 4 Create, Deliver and Support (CDS): Your Companion to the ITIL 4 Managing Professional CDS Certification is a study guide designed to help students pass the ITIL® 4 create, deliver, and support module.

The billionaire entrepreneur and Tesla CEO Elon Musk has become inextricable from the social media platform that until 2023 was known as Twitter. Started in the mid-2000s as a playful microblogging platform, Twitter quickly became a vital nexus of global politics, culture, and media—where the retweet button could instantly catapult any idea to hundreds of millions of screens around the world, unleashing raw collective emotion like nothing else before.

As Wall Street swooned and boomed through the last decade, our livelihoods have—now more than ever—come to rely upon the good sense and risk appetites of a few standout investors. And amidst the BlackRocks, Vanguards, and Berkshire Hathaways stands arguably the most iconoclastic of them all: SoftBank’s Masayoshi Son. In Gambling Man, the first Western biography of Son, the self-professed unicorn hunter, we go behind the scenes of the world’s most monied halls of power in New York, Tokyo, Silicon Valley, Saudi Arabia, and beyond.

In Take Me Home from the Oscars, Schwab tells for the first time her story of living an amazing life in television while suffering from rheumatoid arthritis. Schwab recounts with incredible honesty how on the same day she produced and appeared in a major makeover segment for Live with Regis & Kelly in New York and then raced to Chicago to appear on Oprah!, all while balancing medications to ward off the relentless pain that plagued her on-camera and off.

Kym Gold's mantra - "never settle for a no, always look for a yes" - is what led her to co-create True Religion Brand Jeans, a major retail clothing company that she sold for close to a billion dollars in 2013. In Gold Standard, she finally gives her side of the story of how the once fledgling jeans company that nobody wanted,went on to become a giant, revolutionizing player in the fashion industry.

In Thunderstruck, Erik Larson tells the interwoven stories of two men: Hawley Crippen, a very unlikely murderer, and Guglielmo Marconi, the obsessive creator of a seemingly supernatural means of communication. Their lives intersect during one of the greatest criminal chases of all time.

When the Saulnier sisters suffer one disappointment too many in their native France, they decide to pack up and try their luck in America. As journalists, they have the run of the country, following stories that take them to places where most Americans have never been - from the back roads of Appalachia to an underground village of homeless people in the New York City subway system. And along the way, they dine on: Nathan's Famous hot dogs at the annual hot dog-eating contest in Coney Island.

Two-time winner of the Pulitzer Prize David McCullough tells the dramatic story behind the story about the courageous brothers who taught the world how to fly: Wilbur and Orville Wright.

On December 17, 1903, at Kitty Hawk, North Carolina, Wilbur and Orville Wright's Wright Flyer became the first powered, heavier-than-air machine to achieve controlled, sustained flight with a pilot aboard. The Age of Flight had begun. How did they do it? And why?

This audiobook is the window into the underground world of cheating at the highest levels, which set off a frenzy of activity and hand-wringing in the offices of Major League Baseball and Congress. Through the authors' pursuit of sources and documents, they were able to open for public view a world in which elite athletes trade money and risk their health for the edge that will allow them to run faster, hit harder, and compete longer, and then cash in on the fame and wealth.

The smartphones in our pockets and computers like brains. The vagaries of game theory and evolutionary biology. Nuclear weapons and self-replicating spacecrafts. All bear the fingerprints of one remarkable, yet largely overlooked, man: John von Neumann.

Chip Wilson’s part in this story comes from the learning of thousands of mistakes. He set the culture, business model, quality platform, and people development program and then got out of the way. Lululemon’s exponential growth, culture, and brand strength have few peers, and it is because of those employees who choose to be great.

Anthony Pompliano has lived in a war zone, met and interviewed the world's wealthiest people, built and sold companies, invested in more than 200 businesses, formed friendships around the globe, started a loving family, and found happiness. Along the way, he has kept a personal list of the lessons he has learned. Now, in How to Live an Extraordinary Life, he writes 65 letters to his children laying out each lesson and how he learned it, and explaining how it can be applied by anyone in their life today.

Many people grapple with destructive thought processes or a "critical inner voice" that directs their behavior and, to varying degrees, limits their lives. Using deeply personal and very human stories based on his own clinical practice, noted psychologist Robert W. Firestone illustrates the struggles of his clients to give words to this "enemy within", and in the process overcome its damaging influence.

Are you ready to start sharing your artwork with the world? This book, Start Selling Your Art: A Guide to Starting a Professional Art Business, will help you create a plan to sell your artwork. Topics covered include envisioning your dream art career, marketing, pricing your work, tips for selling in-person and online, art fairs, galleries, commissions, finding your perfect clients, and more!

Unlocked begins with a vivid depiction of the author's life with her autistic son, Ben. Feelings of isolation and self-hate and even moments of hatred toward her own child in response to his behaviors, as well as the impact on her marriage and younger daughter, impel her to seek solutions for his condition. Through years of trial and error, Susan eventually discovers methods that bring about radical improvement in Ben.

An instant New York Times best seller, Dan Lyons' "hysterical" (Recode) memoir, hailed by the Los Angeles Times as "the best book about Silicon Valley," takes listeners inside the maddening world of fad-chasing venture capitalists, sales bros, social climbers, and sociopaths at today's tech startups. For 25 years Dan Lyons was a magazine writer at the top of his profession - until one Friday morning when he received a phone call: Poof. His job no longer existed. "I think they just want to hire younger people," his boss at Newsweek told him.