Professional Etiquette

If your answer to any of the following questions is yes, listen to this book now. Don't walk into another situation without being 100 percent confident. 1. Have you ever been unsure as to who should be introduced first? 2. Have you ever placed your keys, purse, or cell phone on a table at a restaurant? 3. Have you ever worn your name tag on your left lapel? 4. Have you ever buttered your entire dinner roll before taking the first bite? 5. Have you ever sat down to dine and not known which glass was yours?

Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: appearance, behavior, and communication. Shital Kakkar Mehra, one of India's best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease, and conduct business keeping in mind racial, gender, and cultural diversities. It's a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures and sailing through the complexities of modern-day office life with ease.

In the past, the business world favored the aggressive "Type A" personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level. Here are secrets to mastering the details that will get you ahead at work from an international etiquette expert and the author of Business Class, Jacqueline Whitmore.

This Hindi translation of Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication. Shital Kakkar Mehra, one of India's best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease and conduct business keeping in mind racial, gender, and cultural diversities. It's a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures, and sailing through the complexities of modern-day office life with ease.

Many people use social media every day - and it can be a vital tool in professional life. Whether you're polishing an online CV through a site like LinkedIn, contributing to a chat group relating to your industry sector, or using Instagram to highlight goods and services, the professional face you present needs to be strategically different to the 'social' posts that you may make outside of work. You need to know your audience, work out the best channels to use, and sharpen your messaging accordingly.

Business etiquette has, for ages, helped people crack lucrative deals or get that dream job. The lack of knowledge of business etiquette, however, has led to people losing many game-changing career and business growth opportunities.