Professional Growth

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.

You're trying to help - but is it working? There's a better way. In this powerful, practical audiobook, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on fixing problems, but instead must connect to that person's positive vision of themselves or an inspiring dream or goal they've long held.

MSNBC’s Mehdi Hasan isn’t one to avoid arguments. He relishes them as the lifeblood of democracy and the only surefire way to establish the truth. Arguments help us solve problems, uncover new ideas we might not have considered, and nudge our disagreements toward mutual understanding. A good argument, made in good faith, has intrinsic value—and can also simply be fun.

A neuroscientist transforms the way we think about our brains, our health, and our personal happiness in this clear, informative, and inspiring guide - a blend of personal memoir, science narrative, and immediately useful takeaways that bring the human brain into focus as never before, revealing the powerful connection between exercise, learning, memory, and cognitive abilities.

Real estate titan, best-selling author, and TV impresario Donald J. Trump reveals the secrets of his success. Over the years, everyone has urged Trump to write on this subject, but it wasn't until NBC and executive producer Mark Burnett asked him to star in The Apprentice that he realized just how hungry people are to learn how great personal wealth is created and first-class businesses are run.

With insights from today's leaders and plenty of practical advice you can use right now, this practical book helps you develop a personal reading plan to accomplish your goals, maximize your potential, and build a successful career.

Dallas Willard was a personal mentor and inspiration to hundreds of pastors, philosophers, and average churchgoers. His presence and ideas rippled through the lives of many prominent leaders and authors, such as John Ortberg, Richard Foster, James Bryan Smith, Paula Huston, and J. P. Moreland. As a result of these relationships and the books he wrote, he fundamentally altered the way tens of thousands of Christians have understood and experienced the spiritual life.

In The Assistant Principal 50, award-winning, four-time principal Baruti Kafele presents reflective questions that encompass the breadth and depth of the assistant principalship—from finding your leadership lane to thriving and being an asset to your principal.

With the wisdom of a seasoned industry expert and the clarity of an effective educator, Smith walks you through each aspect of building, operating, and excelling in your professional services firm. Dive into the depths of strategic thought, embrace the magnetic power of authentic branding, and discover client-centric strategies.

If you’re not getting the respect, the money, or the opportunities you deserve, it’s time to tap into the power of communication. Whether you’re an introvert or extrovert, these tips will help you master your people skills and rapidly advance your career. And if you’re already a decent communicator, this book will skyrocket your life to the next level. Armed with the right knowledge and techniques, anyone can improve their communication skills, make their work life easier, and fast-track their success.

This book is for you if your life is a series of shattered dreams. This book is for you if you have no dreams at all. It's for you if you've bought the lie that you'll never amount to anything. That's not true. Your life is big - far bigger than you've imagined. Inside this audiobook lie the keys to recognizing the full potential of your life. You won't necessarily become a millionaire (though you might), but you will attain a life that is rewarding, significant, and more fruitful than you ever thought possible.

In his international bestseller, The Happiness Advantage, Harvard-trained researcher Shawn Achor described why happiness is the precursor to greater success. Before Happiness is about what comes before both. Because before we can be happy or successful, we need to first develop the ability to see that positive change is possible. Only once we learn to see the world through a more positive lens can we summon all our motivation, emotion, and intelligence to achieve our personal and professional goals.

In Never Go Back, best-selling author Dr. Henry Cloud shares 10 doorways to success - and once we walk through these new pathways, we never go back again. His proven method - based on grace, not guilt - outlines 10 common life patterns that sabotage success and lays out clear, concrete steps you can take to overcome them. You'll see your relationships flourish, your personal life enhanced, and your faith strengthened.

This book is your ultimate guide to mastering ChatGPT and using it to its full potential. With in-depth coverage of GPT 2, GPT 3, and GPT 4, this book provides a comprehensive overview of the most cutting-edge technology in the world of AI-based text generation.

Ignite your untapped potential with ChatGPT and revolutionize your personal and professional life using this comprehensive, step-by-step guide to AI mastery! With up to 40% of daily work activities capable of being automated, there's never been a better time to dive into the world of AI. In this guide, you'll uncover everything you need to know about ChatGPT and how to use it to streamline your workflow and enhance your productivity. You'll gain practical insights into how to make ChatGPT work for you.

It's not good enough to want it. You've got to know how to get it. Real estate titan, best-selling author, and TV star Donald J. Trump is the man to teach you the billionaire mindset; how to think about money, career skills, and life. Here is crucial advice on investing in real estate from the expert.

For aspiring chefs, seasoned cooks, or anyone with an appetite for personal growth and leadership insights, Chef's PSA: Bad Sous, Good Chef is a must-listen. It's more than just a story—it's a journey towards becoming your best self, served up in a delectable narrative that will leave you hungry for more.

When Susannah Breslin is a toddler, her parents enroll her in an exclusive laboratory preschool at the University of California, Berkeley, where she becomes one of 128 children who are research subjects in an unprecedented 30-year psychological experiment that predicts who she and her cohort will grow up to be. Decades later, trapped in an abusive marriage to a man with a violent history and battling breast cancer, she starts to wonder how growing up under a microscope shaped the person she became and her life choices. Is she the narrator of the story of her life, or is something else?

How do you lead your organization with the most important people in mind? In Foundational Leadership, Robert Griggs highlights his journey from being a young entrepreneur to becoming the founder and president of Trinity Products. After the loss of his mother at an early age, Robert began work for a farmer when he was fifteen. Through this experience, he grew to understand what it meant to have a strong work ethic and be an effective leader.

Turn to Decide and Conquer to access the decision framework David Siegel used when he took over as CEO of Meetup, the world’s leading platform for making connections and finding your community. Let David’s success during one of the most tumultuous times in his company’s history help guide you on your own path. Decide and Conquer helps all leaders navigate the big decisions that will impact their future and make their organizations a success. David outlines the 44 challenges leaders face when starting a new position.