Professional Services

Passar em um concurso público é o sonho de muitas pessoas: estabilidade, boa remuneração e excelentes benefícios. Mas a concorrência é grande, o que exige perseverança, dedicação, prática com as provas anteriores e muitas horas de estudo do candidato. Thiago de Luca traz nesta obra conceitos administrativos que são cobrados em diversas provas para cargos públicos de todo o país. De forma didática, explica as teorias administrativas e apresenta mais 271 questões, 137 questões respondidas e comentadas e 134 para que o ouvinte pratique o que aprendeu.

In the 1990s, Steve Farrell cofounded and led two high-growth technology companies based in Silicon Valley that were featured in the INC500 and spanned the United States and Europe. A New Universal Dream is the inspiring story of Steve's journey from the pursuit of wealth and traditional ideas of success toward a more fulfilling life of caring and service to others and to humanity. It's also the story of the potential each of us has for profound change.

These are true stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service and what you must avoid (Chapter 13: The Infinite Absurdity Awards).

Rick Bucher had a normal enough childhood, but his life has been extraordinary since. An adventure sports athlete, racer and instructor, Rick served as a firefighter/paramedic/rescue tech in Scottsdale, Arizona for 27 years. He answered over 16,000 calls for service.

Becoming a notary can be either a career choice or a side job to help you pay some extra bills. No matter what reason you have for becoming a notary, you are going to need to go through several steps to become a notary. We have summarized the important points that frequently are asked on the California Notary exam.

It's no secret; starting a company is hard. So many decisions are interdependent on factors outside of our control. Some founders follow a business plan; others operate by the seat of their pants. But all entrepreneurs need a personal framework to follow. With hard-won insight, humor, and an insider's knowledge of the entrepreneurial space, Chop Dawg founder/CEO Joshua H. Davidson dispels the myths and false promises that entrepreneurs are often too keen to believe in when starting out, and lays out a practical framework for lasting success.

Jess McDonald was a true crime junkie and Line of Duty sofa sleuth with a strong sense of justice. Under a year later, thanks to a controversial new initiative, she was a detective in the London Metropolitan Police Service. The Met Police's Direct Entry Detective scheme was aimed at turning people with no experience of the police into detectives. No Comment is Jess' candid, eye-opening and often shocking account, exploring the reality of being a detective in the Met and responsible for 'keeping London safe for everyone'.

This is the remarkable story of how a boy from rural Welcome, North Carolina grew up to become an innovative judge, global citizen, and go-to guy for court-building in emerging African nations. Along the way, he organizes the first-ever judicial conference in Tanzania, jogs with children in Lusaka, dances with a python, and has adventures ranging from the harrowing to the hilarious. In the end, he discovers the distance between Welcome and Windhoek is not as great as he imagined, and that both places now occupy adjoining spaces in his heart.

Myrna was a vivacious and active youth, who, at the age of 14, was paralyzed from her waist down by polio in 1951. This is an inspiring story of how faith, positive attitude, persistence, and the unconditional love and support of family and a community led to her miraculous recovery from polio.

Having worked in the emergency services for more than 15 years, Dan Farnworth has seen it all. There was the time he was called to take away a dead body - only for the 'corpse' to jolt back into life and demand to know what he was doing in her house. Earlier in his career, he unwittingly disturbed a crime scene as he shared the sad news of the victim's death with her son.

Con este audiolibro podrás estudiar y repasar todas las veces que necesites, la estructura, el índice sistemático, los títulos completos y las disposiciones de la Ley Orgánica 3/2007, de 22 de marzo, para la igualdad efectiva de mujeres y hombres.

Steve Rangoussis has been there. He started his first career as a sales rep, learning the ropes and steadily climbing the sales ladder. Nearly 25 years later, Steve has served in just about every position in the sales hierarchy, uniquely qualifying him to demystify the sales world for sellers and non-sellers, alike. Sometimes, sales feels like alchemy. Sometimes, it feels like science. Sometimes, it feels like a foreign world, hard to penetrate and even harder to successfully navigate, with its particular jargon, professional pressures, and overall culture.

Este libro ha sido creado para las miles de personas que inmigran a los Estados Unidos de Norte America y que después de algunos años desean Nacionalizarse.Individuos que quieren hacerse Americanos y no lo han podido hacer porque no hablan ni entienden el idioma Inglés.

Este libro ha sido creado para las miles de personas que inmigran a los Estados Unidos de Norte América y que después de algunos años desean Nacionalizarse.Individuos que quieren hacerse americanos y no lo han podido hacer porque no hablan ni entienden el idioma Inglés.

Edmond Blanchard is about to inherit riches of which few could ever dream. But what else comes with this inheritance?

Ben Cheever was a senior editor for Reader’s Digest for 11 years and has published three novels. In 1995, however, his latest book proposal had been rejected, so he went looking for work. This is his wry account of the dozen jobs he held as an entry-level employee in the service sector. He gained a new respect for the millions of people who work long hours for low wages. Now that downsizing is a permanent part of the workplace, his observations provide a valuable perspective of how our jobs define who we are.

A Different Face of War is a riveting account of one American officer in the Medical Service Corps during the early years of the Vietnam War. Assigned as the senior medical advisor to the Army of the Republic of Vietnam in I Corps, near the DMZ, James G. Van Straten traveled extensively and interacted with military officers and non-commissioned officers, peasant-class farmers, Buddhist bonzes, shopkeepers, nurses, the mentally ill, and even political operatives. He sent his wife daily letters from July 1966 through June 1967, describing in impressive detail his experiences, and those letters became the primary source for his memoir.

Patented in 1917, Piggly Wiggly was by far the most influential self-service store of the early twentieth century. Before 1940 it was the only self-service chain with a national distribution network, but it was neither the first nor the only version. Beyond Piggly Wiggly reveals the importance of Piggly Wiggly in the invention of self-service and goes beyond the history of a single firm to explore the role of small business entrepreneurs who invented the first self-service stores in a grassroots social process.

When you think of a great business, you often think of its clients. They’re not just happy customers; they’re raving fans who’ll take time out of their day to tell you or anyone within range just how much they love that business. They’ll line up before dawn for its latest product offering, create buzz, and treat the brand as a personal status symbol. Does your business have super-fans like this? Do you want them? If so, ...And the Clients Went Wild! is your essential marketing toolbox.

If you have never lost a job, congratulations! I hope you never do lose your job! But if you have lost one, and specifically, if you have been terminated, you know the range of emotions a person feels. With wit and wisdom, Bill Mulligan tells the story of what happened after his job suddenly came to an end, and how, in a most unusual turn of events, he learned to find joy and contentment in serving others.