Real Leadership

How businesses can harness the power of online consumer reviews. More than seventy percent of consumers now consult online reviews before making purchases, and they take those picks and pans very seriously. A disgruntled but ignorant customer on Yelp might have more clout than any expert guidebook, magazine article, or newspaper critic. No wonder many businesses feel terrified by the review-driven marketplace.

The lessons you learn in this book will be able to translate into all areas of life, including but not limited to your relationships with others, your business life, and your personal life. Discover the secrets to cultivating a positive mindset that fuels both business growth and personal happiness. Get ready to unlock your path to prosperity!

Real estate investing has great growth potential, and you can make money in a variety of funding streams. This book will give you real, practical, and useful tools to help you decide how to proceed. Creating passive income can provide you the opportunity to grow your wealth and improve your financial portfolio. Specifically, I will explain how you can use real estate investing as a passive income platform.

Customer service goals have been articulated, messages drilled, and incentive programs created. But many employees still deliver lackluster service. What does it take to get them functioning as stellar frontline representatives of the company? Rather than offering another set of tactics for improving customer service, this audiobook takes a novel approach by rooting out the real reasons employees aren’t delivering the service they should.

This book contains proven steps and strategies on how to grow and develop as a leader, accumulating skills and abilities that are going to prove out more than useful for future projects and objectives. Learn how to behave as a successful leader, discover the importance of emotional intelligence and learn about the myths associated with leadership. Find out about management, communication and social skills leaders should possess and learn how to use persuasion and influence to your own advantage.

When Before You Quit Your Job was written and published, it was a guidebook for aspiring entrepreneurs. Today—with the job market in shambles, overseas outsourcing and high unemployment—it can be a path to the salvation so many are looking for: A way take control of their life and use their skills and talents to create their future.

The Golden Rule of Referral Networking is about adopting a selfless attitude to help others get what they want in order to enrich your life and grow your business. This book will show you how to use your time judiciously to realize your full potential as a realtor and protect your business in good times and bad. It will show you how to overcome the primary challenges to referral networking - time, cost, accountability, accessibility, and shortsightedness.

Harvey Mackay is a legend - his bestsellers Swim with the Sharks Without Being Eaten Alive and Beware the Naked Man Who Offers You His Shirt were named by the New York Times as two of the most inspirational business books of all time. Now he’s back with the sum total of decades of sales know-how - teaching go-getters how to make the sale and hit the numbers, day in and day out. His advice is rooted in road-tested, real-world experiences and include tips on the Web, LinkedIn, and Facebook. The human touch is still the most important tool a salesperson has.

Always Leave an Airman Behind: A Real Story of Surviving the Air Force Crab Leadership Culture is a story about one airman's journey from being poor and homeless to becoming an international top performer. The story details the journey of this airman as he climbs the ranks and discovers the leadership lapses that are prevalent in the service that created a toxic culture of retribution, bullying, and pettiness that is a contributing factor to the growing military and veteran suicide epidemic.

In this hysterical, astute book, HR industry expert Jim Dunn explores how humor can improve our professional environments and personal development by exploring questions like: How is humor a superpower for fostering collaborative environments? Are funny employees more effective? How can laughter turn crisis into connection and opportunity? How can instituting a culture of levity shape team dynamics and improve job satisfaction?

Based on extensive research and workplace experience, The Female Vision demonstrates that what women perceive in organizations and beyond that goes unnoticed and unrewarded is exactly what so many companies need to succeed. Helgeson and Johnson delve deeply into the stories of a number of women whose vision improved their companies - although often they had to struggle not only against unresponsive organizations, peers, or others, but also against their own personal fears.

What if you could interview top Christian women leaders and ask their advice on how to be successful (eternally significant) and glorify God with your work? Threads of Wisdom documents the journeys and best advice of 10 women that lead marketplace and non-profit organizations, in their own words.

Michelle Moore is a powerful voice championing a unique brand of unapologetic, yet compassionate activism for positive change in race, gender and social bias found in business, sport, government and education. In Real Wins, she uses her own experience in sport and leadership, as well as interviews with world-class athletes and leaders, to challenge stereotypes and tired assumptions and show anyone who feels held back by the colour of their skin, the shape of their body or their social background, how to create their own winning formula and to succeed on their own terms.

In Start with a Win: Tools and Lessons to Create Personal and Business Success, CEO of RE/MAX Holdings Adam Contos delivers a powerful exploration of how leaders process information and lead boldly, especially (or even) during times of crisis. Packed with the practical lessons he learned as the leader of one of the most recognized real estate brands in the world, the book shows you how leaders recognize emotion, chaos, and fear and transform those negatives into opportunity.

No one is immune to these rocky economic times. Innovative businesspeople all over the country are adapting their organizational structures to survive, profit, and compete in today's unreliable market. The practical and relevant advice in Transformational Leadership: A Blueprint for Real Organizational Change by Randy Dobbs can be applied to major corporations and small businesses alike, as well as to nonprofits, universities, hospitals, and other institutions.

Bob Roberts Jr. shows how present-day disciples of Jesus can find in their daily work the resources they need to transform the world for Christ. Roberts explains how ordinary Christians can embrace a kingdom perspective and watch their global connections become opportunities for fulfilling Jesus' Great Commission.

Despite the anticipated senior tsunami in population emerging across the nation, success in the senior living industry is not guaranteed. In this thought-provoking audiobook, management consultant Jill Johnson discusses the nine market forces that will influence on-going success in an industry over-saturated with competition and complexity. Market Forces offers insight on how these key trends influence the industry and the implications they may have on your occupancy, operations, programming, and desirability of your site.

El nombre de Steve Jobs es sinónimo de innovación, liderazgo y éxito. Su personalidad arrolladora, su intuición para los negocios y su carisma hicieron de él un gurú de la tecnología, que logró convertir a su empresa, Apple, en la compañía de innovación tecnológica más importante del mundo. Walter Isaacson, autor de la célebre biografía de Steve Jobs, nos explica las claves de liderazgo que convirtieron al creador de Apple en uno de los empresarios más exitosos del mundo.

Will we still need real estate agents in five years? For the first time, senior leaders from Redfin, eXp, and realtor.com team up with mastermind Tom Ferry and top investors to predict the future of the real estate industry. Written for agents, brokers, executives, or anyone considering a career in real estate, Real Estate at a Crossroads is your insider’s guide.

Candid conversations with top leaders around the world on how they approached pivotal moments in their careers.