Real Leadership

This newly revised edition demonstrates how action learning can be used to address today's increasingly complex organizational challenges. Packed with extensive enhancements, including new international case studies, and more strategies to introduce and maintain action-learning programs within an organization, Optimizing the Power of Action Learning delivers an innovative and fresh perspective - making it a must-have for any organization looking to heighten competitive advantage and sustain success.

With her trademark humor and engaging frankness, artist Veronica Dearly guides us on a journey into the parts of life that often leave us floundering. Taking inspiration from the popular Wheel of Life coaching tool, How To Do Hard Things explores key areas in turn, from mental health, mindset and the dangers of overthinking, through fitness and body image, career, love, spirituality, family, money, fun and friends, to finding your direction, setting your own goals and preparing for change.

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

Told through a collection of insights from the author's own career, as well as advice from emerging and established healthcare leaders, Crush the Climb brings together diverse points of view into a handbook for students and early career professionals who aspire to be great healthcare leaders. Discover 11 lessons that will help you survive and thrive in the today's healthcare industry and crush the climb,

After writing the first book about why Lean and Six Sigma practitioners should volunteer their skills to help nonprofits, I wanted to give more tangible and real-life examples of how these tools and techniques can be applied. I've reached out to friends and colleagues who are already volunteering their time, and asked them to write a chapter for this first volume, called Lessons Learned from the Gemba.

Real life ministry is complicated—far more complicated than is typically captured in leadership books. There are moving parts and people who require adept, agile, adaptive leadership. Unlike technical challenges with a clear or known solution, adaptive challenges are complex and dynamic, requiring creative leaderships. Adaptive leadership is art, not science. It is an exercise in wisdom, not just knowledge. It requires leaders to ascertain the issues, values, and stakes unique to a given situation, to consider the potential courses of action, and decide which courses are best.

How businesses can harness the power of online consumer reviews. More than seventy percent of consumers now consult online reviews before making purchases, and they take those picks and pans very seriously. A disgruntled but ignorant customer on Yelp might have more clout than any expert guidebook, magazine article, or newspaper critic. No wonder many businesses feel terrified by the review-driven marketplace.

Customer service goals have been articulated, messages drilled, and incentive programs created. But many employees still deliver lackluster service. What does it take to get them functioning as stellar frontline representatives of the company? Rather than offering another set of tactics for improving customer service, this audiobook takes a novel approach by rooting out the real reasons employees aren’t delivering the service they should.

This book contains proven steps and strategies on how to grow and develop as a leader, accumulating skills and abilities that are going to prove out more than useful for future projects and objectives. Learn how to behave as a successful leader, discover the importance of emotional intelligence and learn about the myths associated with leadership. Find out about management, communication and social skills leaders should possess and learn how to use persuasion and influence to your own advantage.

When Before You Quit Your Job was written and published, it was a guidebook for aspiring entrepreneurs. Today—with the job market in shambles, overseas outsourcing and high unemployment—it can be a path to the salvation so many are looking for: A way take control of their life and use their skills and talents to create their future.

Always Leave an Airman Behind: A Real Story of Surviving the Air Force Crab Leadership Culture is a story about one airman's journey from being poor and homeless to becoming an international top performer. The story details the journey of this airman as he climbs the ranks and discovers the leadership lapses that are prevalent in the service that created a toxic culture of retribution, bullying, and pettiness that is a contributing factor to the growing military and veteran suicide epidemic.

Based on extensive research and workplace experience, The Female Vision demonstrates that what women perceive in organizations and beyond that goes unnoticed and unrewarded is exactly what so many companies need to succeed. Helgeson and Johnson delve deeply into the stories of a number of women whose vision improved their companies - although often they had to struggle not only against unresponsive organizations, peers, or others, but also against their own personal fears.

What if you could interview top Christian women leaders and ask their advice on how to be successful (eternally significant) and glorify God with your work? Threads of Wisdom documents the journeys and best advice of 10 women that lead marketplace and non-profit organizations, in their own words.

Michelle Moore is a powerful voice championing a unique brand of unapologetic, yet compassionate activism for positive change in race, gender and social bias found in business, sport, government and education. In Real Wins, she uses her own experience in sport and leadership, as well as interviews with world-class athletes and leaders, to challenge stereotypes and tired assumptions and show anyone who feels held back by the colour of their skin, the shape of their body or their social background, how to create their own winning formula and to succeed on their own terms.

In Start with a Win: Tools and Lessons to Create Personal and Business Success, CEO of RE/MAX Holdings Adam Contos delivers a powerful exploration of how leaders process information and lead boldly, especially (or even) during times of crisis. Packed with the practical lessons he learned as the leader of one of the most recognized real estate brands in the world, the book shows you how leaders recognize emotion, chaos, and fear and transform those negatives into opportunity.

No one is immune to these rocky economic times. Innovative businesspeople all over the country are adapting their organizational structures to survive, profit, and compete in today's unreliable market. The practical and relevant advice in Transformational Leadership: A Blueprint for Real Organizational Change by Randy Dobbs can be applied to major corporations and small businesses alike, as well as to nonprofits, universities, hospitals, and other institutions.

Bob Roberts Jr. shows how present-day disciples of Jesus can find in their daily work the resources they need to transform the world for Christ. Roberts explains how ordinary Christians can embrace a kingdom perspective and watch their global connections become opportunities for fulfilling Jesus' Great Commission.

Despite the anticipated senior tsunami in population emerging across the nation, success in the senior living industry is not guaranteed. In this thought-provoking audiobook, management consultant Jill Johnson discusses the nine market forces that will influence on-going success in an industry over-saturated with competition and complexity. Market Forces offers insight on how these key trends influence the industry and the implications they may have on your occupancy, operations, programming, and desirability of your site.

DEI work is getting a bad reputation. But that’s because it’s not being done right, say veteran diversity consultants James O. Rodgers and Laura Kangas. Too many organizations are treating diversity training as a quick-hit, low-cost, check-the-box activity. Effective diversity training involves behavioral change based on adult learning theory. It is rigorous, deeply personal, experience based, and, if done well, life changing. Rodgers and Kangas offer a complete guide, from design to implementation to results.

Candid conversations with top leaders around the world on how they approached pivotal moments in their careers.