Small Business Leadership

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Chris Guillebeau, the best-selling author of The $100 Start Up, has created a practical, actionable guide that can help you turn your passion into paychecks - whether within a traditional company or business, or by striking out on your own.

Many smart entrepreneurs prefer to buy an existing business instead of beginning a new one. Buying a business that is already operational will bring many benefits, including an already established product or service, well-trained staff who know the business, and enough success to have kept the company afloat for a period of time. Not having any money to purchase the business will not necessarily keep you from buying it.

The traditional attitude toward creativity in the American business world is to "think outside the box": to brainstorm without restraint in hopes of coming up with a breakthrough idea, often in moments of crisis. Sometimes it works, but it’s a problem-specific solution that does nothing to engender creative thinking more generally. Inside the Box demonstrates Systematic Inventive Thinking (SIT), a method that systemizes creativity as part of the corporate culture. SIT requires thinking "inside the box", working in one’s familiar world to create new ideas independent of specific problems.

In today's complex, highly competitive, global environment, those who will survive and thrive in this new world of work are individuals, teams, and organizations who can maintain high levels of accountability and remain focused on must-achieve desired results. Achieve with Accountability is your personal handbook for awakening your (or your team or organization's) inner confidence, drive, perseverance, determination, resolve, and can-do mindset.

Blueprint to Business is the ultimate guide to becoming a successful entrepreneur. Best-selling author and CEO Mike Alden puts aside the rainbows and sunshine, gets real about what it takes to "make it", and gives you the real-world guidance you need to hear. Through anecdotes and advice, he shares his experiences along with those of other top founders and entrepreneurs to give you a realistic picture of what it takes to build a business. It's a bit of tough love, a healthy dose of reality, and a tremendously motivating guide to striking out on your own.

DEFCON is the US military acronym for "Defense Readiness Condition." DEFCON 1 is reserved only for imminent catastrophic events, like a nuclear war. Luckily, you don't have to fend off missile attacks in direct selling, but you will face some extremely difficult challenges and urgent crises leading your MLM team. It takes much more than a positive attitude and motivational words to be a successful field leader. True leadership requires you to deal with messy, complicated scenarios when there is not always a clear-cut solution.

This audiobook is a detailed step-by-step guide in building a self-sustaining Airbnb business from an entrepreneur who has managed 50-plus properties with more than two million dollars in revenues. You learn the nitty-gritty details that only experienced hosts know and are only now being written about.

The lesson seems so basic. Yet time after time, good companies stumble and lose their stride - just when they were poised for rapid growth. Why? Because their leaders treated hiring as a tedious chore. They posted an ad hoc ad. Took the first person with the right skills. Hired for immediate needs, rather than future flourishing. In Hire Smart from the Start, Dave Carvajal distills lessons gained from 20 years in the trenches, building out and staffing two enormously successful Internet startups and helping firms like Tumblr, and Shutterstock land the talent they need to reach their greatest potential.

In The Hunt, serial entrepreneur, hunter, and OutdoorHub founder David Farbman offers a way of thinking about work, life, and our connection with the world based upon the ancient discipline of hunting. The Hunt will inspire anyone striving for more to think like hunters - with poise, concentration, and skill; to identify their targets; and, with focus, determination, and satisfaction, to achieve those goals.

Small Church Essentials is for leaders of smaller congregations. It encourages them to steward their role well, debunking myths about small churches while offering principles for leading a dynamic, healthy small church. Based on the popular six-hour lecture that Karl Vaters delivers to church leaders across the country, Small Church Essentials will affirm small church leaders and show them how to identify what they do well and how to do it even better.

What does it take to succeed today both personally and professionally? In looking for answers, one obvious place to start would be to talk to self-made men and women who themselves are successful. That's exactly what Michael W. Sonnenfeldt - an accomplished entrepreneur - has done here in this groundbreaking book.

The most important document for any business is the business plan. It is the strategy for bringing your product or service to the market. So, your business plan outlines what you see as an opportunity and how you plan to take advantage of that opportunity. The best business plans are concise, clear, and easy to understand. If a business plan is too complicated, it will not be taken seriously. If it is too simple, it will not be helpful. This is a step-by-step guide on how to write a simple and successful business plan.

The common missing element in leaders and leadership is bravery. Small Brave Moves: Learn Why Little Acts of Bravery Are the Key to Life-Changing Leadership explores the intersection of bravery and leadership. Listeners will discover how small brave moves made often will compound over time creating a competitive advantage, both in life and in business. With this foundation of bravery, leaders can then intentionally craft a thriving culture of bravery for themselves and others.

So you want to be a cannabis millionaire? In this audiobook, 50 industry insiders share what it takes to generate high R.O.I and succeed in the weed business. In the follow up to his best-selling The Entrepreneur’s Guide to Cannabis, Cannabis Business Coach and award-winning cannabis entrepreneur, Michael Zaytsev shares the strategies and tactics that transformed him from an idealistic 24-year-old with absolutely no knowledge of cannabis - except how to consume it - into one of the cannabis industry’s most consistently innovative, influential, and effective leaders.

A bold, useful, uncomplicated guide to mastering the three keys of business success: In this practical book, Dr. Howard Farran shows that running a business isn't all that complicated - if you're focusing on the right three areas: people, time, and money. People: maximizing the potential of employees, customers, and yourself. Time: mastering the efficiency that helps a business turn the biggest profit possible. Money: learning to love the numbers that function as the business's scorecard.

Jennings and Haughton traveled the globe and penetrated the world's fastest companies to witness the methods used by quick, dominant leaders in business ranging from retail sales to fast food, from financial services to communications. If you want to think faster, all the information you need is here. You'll find lessons from the speediest international companies on how to become faster than anyone else in today's ever-changing business world.

Por que algumas pessoas e organizações são mais inovadoras, admiradas e lucrativas do que outras? Por que algumas despertam grande lealdade por parte de clientes e funcionários? Para Simon Sinek, a resposta está no forte senso de propósito que as inspira a darem o melhor de si para uma causa expressiva - o porquê. Ilustrando suas ideias com as histórias de Martin Luther King, Steve Jobs e os irmãos Wright, Simon mostra que as pessoas só irão se dedicar de corpo e alma a um movimento, ideia, produto ou serviço se compreenderem o verdadeiro propósito por trás deles.

What does Elon Musk know that you don’t? Would you like to achieve even a fraction of his success? Now you can. Serial entrepreneur and best-selling author, Randy Kirk, exposes 16 secret principles that guide Elon Musk in his entrepreneurial decisions.

How can we do employee engagement well during the coronavirus pandemic, Brexit, and huge economic uncertainty? How can we motivate every employee, including the increasing number of people working from home? Mastering Small Business Employee Engagement will change the way you manage your small business - for the better.