Small Leadership

With so many choices available to them today's customers are smarter and more demanding than ever before, putting repeat business at risk. In order to keep them coming back, you can't just give them good, or even great, customer service...you have to knock their socks off!

Around the world, a new generation is looking beyond greater profits, for meaningful purpose. But, unlike business, few social interventions have achieved significant impact at scale. Inspired by the modern innovation practices popularized by best seller The Lean Startup that have fueled technology breakthroughs touching every aspect of our lives, Lean Impact turns our attention to a new goal-achieving radically greater social good.

Managing complex projects can stretch you to the limits. But with a book full of experts coaching you each step of the way, you'll never be baffled, blocked, or misdirected again. Packed with essays and insights from the field's top professionals, The AMA Handbook of Project Management is the resource professionals and students rely on for its practical guidance and big picture overview of the entire field. Whether you need advice keeping projects on track or help preparing for certification, this new edition explains every principle, process, and development.

Jennings and Haughton traveled the globe and penetrated the world's fastest companies to witness the methods used by quick, dominant leaders in business ranging from retail sales to fast food, from financial services to communications. If you want to think faster, all the information you need is here. You'll find lessons from the speediest international companies on how to become faster than anyone else in today's ever-changing business world.

Founder of The Boston Beer Company, brewer of Samuel Adams Boston Lager, and a key catalyst of the American craft beer revolution, Jim Koch offers his unique perspective when it comes to business, beer, and turning your passion into a successful company or career.

As a small business owner, your business is the clearest reflection of who you are and what you want from life. Michael E. Gerber explains this and more in The E-Myth Revisited. Step by step, Gerber shows how to shift your focus away from what your business is producing, and toward how well your business is producing it for your customers.

My name is Susan Kilmer, and I am the author of this starting-a-business planning guide. Over the course of my business and entrepreneurship background, I have taught hundreds of aspiring entrepreneurs how to start a business and business owners how to keep their businesses going. One of the things they have all said at one time or another is, "I wish there was some manual or guide that would walk me through the business planning steps - through what I need to know to start, operate, or grow my business." I listened, and I did it.

With up to date legislation and incredible industry insight, this audiobook is the only recruitment audiobook you'll need to start and run your own agency successfully. Josh Wellman's new audiobook The Recruitment Startup Success Plan is the perfect training manual for anyone interested in starting their own agency, whether you're new to the industry or a seasoned professional. After mentoring many new business owners since 2016, Wellman had put his teaching material together to create this easy, methodical listen for everyone to enjoy.

Elevate your leadership game and discover the secrets to winning big in business and innovation. Big Bet Leadership equips business leaders with the principles and tactics to achieve critical results and solve complex problems facing businesses today. You will capture the upside potential while avoiding the many failure points inherent to AI strategies, growth strategies, M&A, innovation programs, operating model transitions, and digital transformation.

Are you ready for the leadership moment? Learn valuable lessons from the stories of Merck's Roy Vagelos, who commits millions of dollars to develop a drug needed only by people who can't afford it; Eugene Kranz, who struggles to bring the Apollo 13 astronauts home after an explosion rips through their spacecraft; Arlene Blum, who organizes the first women's ascent of one of the world's most dangerous mountains; Nancy Barry, who leads Women's World Banking in the fight against Third World poverty; and more.

In Build the Fort, Heivly breaks down his personal fort-building experiences and uses them as an analogy to his journey as co-founder of MapQuest as well as The Startup Factory (a seed-stage investor & mentorship program). Build the Fort outlines five basic elements that are common to both fort-building and startups: socializing your idea without fear or inhibition.

Starting with nothing more than a home-brewing kit, Sam Calagione turned his entrepreneurial dream into a foamy reality in the form of Dogfish Head Craft Brewery, one of America's best and fastest-growing craft breweries. In this newly updated second edition, Calagione offers a deeper real-world look at entrepreneurship and what it takes to operate and grow a successful business.

“What would Jeff do?” Since leaving Amazon to advise start-ups and corporations, John Rossman has been asked this question countless times by executives who want to know “the secret” behind Amazon’s historic success. In this step-by-step guide, he provides 50½ answers drawn from his experience as an Amazon executive - and shows today’s business leaders how to think like Amazon, strategize like Bezos, and beat the competition like nobody’s business.

In his much-anticipated memoir, The Company I Keep: My Life in Beauty, Chairman Emeritus and former CEO of The Estée Lauder Companies Leonard A. Lauder shares the business and life lessons he learned as well as the adventures he had while helping transform the mom-and-pop business his mother founded in 1946 in the family kitchen into the beloved brand and ultimately into the iconic global prestige beauty company it is today.

Find your company's unique innovation style and nurture it into a powerful competitive advantage.

Are you ready to double the profit in your salon business and cut your stress in half? This audiobook is for the salon owner who wants to create an amazing experience for their clients and run a successful business that leaves them the time, energy, and money they need to enjoy family, friends, and hobbies.

This book is a practical guide that explores how startup entrepreneurs and business leaders, who hold no design degrees, can integrate service design into their development cycles to create sustainable, desirable, and profitable new services.

The first inside account of life within a Silicon Valley venture capital firm, eBoys is the fascinating true story of the six tall men who backed eBay, Webvan, and other billion-dollar start-ups that are transforming the Internet and setting a new pace for the economy - an audible.com audio exclusive!

In Silicon Valley slang, a "bozo explosion" is what causes a lean, mean, fighting machine of a company to slide into mediocrity. As Guy Kawasaki puts it, "If the two most popular words in your company are partner and strategic, and partner has become a verb, and strategic is used to describe decisions and activities that don't make sense"...then it's time for a reality check.

Become a digital-first organization. If you read (or listen) to nothing else on leading digital transformation, listen to these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help revitalize your offerings and processes, stay ahead of disruptors and technology shifts, and manage the necessary cultural change.