Social Conflict

Do you want to improve your relationships and productivity, all by simply changing your listening habits? You already understand the importance of quality communication. But good communication is built not on speaking but on listening. In 10 easy steps, you can go from being a poor listener to an excellent one. At each step, you’ll learn how to navigate the pitfalls of strained communication, transforming your ability to exchange accurate, complete information and deepen emotional understanding and connectedness.

Jayson Gaddis is a personal trainer for relationships and one of the world’s leading authorities on interpersonal conflict. For almost two decades, Gaddis has helped individuals, couples, and teams get to the bottom of their deepest conflicts. He helps people see the wisdom in conflict and how to get to zero - how “clean and clear” we feel with others when we have successfully worked through a disagreement. In Getting to Zero, Gaddis shows the listener how to stop running away from uncomfortable conversations and instead learn how to work through them.

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.

In Overcoming Passive-Aggression, Dr. Tim Murphy and Loriann Hoff Oberlin provide an in-depth look at a topic we've all faced but haven't always recognized: Hidden anger. When people don't express their views and feel compelled to conceal their true beliefs and emotions, behaving in ways that don't match what they honestly think, there can be serious physical and psychological results for everyone involved.

Tsultrim Allione brings an 11th-century Tibetan woman's practice to the West for the first time with Feeding Your Demons, an accessible and effective approach for dealing with negative emotions, fears, illness, and self-defeating patterns. Allione - one of only a few female Buddhist leaders in this country and comparable in American religious life to Pema Chodron - bridges this ancient Eastern practice with today's Western psyche. She explains that if we fight our demons, they only grow stronger. But if we feed them, nurture them, we can free ourselves from the battle.

Harvard professor (and negotiation advisor to organizations around the world) Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra illustrates key lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

Learn how to communicate with compassion and choose language that reflects your personal values and aims with this essential guide to Nonviolent Communication (NVC). Judith Hanson Lasater and Ike Lasater, longtime students of yoga and Buddhism, had studied the concepts of satya (truth) and the Buddhist principle of right speech for years, but it was not until they began practicing Marshall Rosenberg’s techniques of NVC that the concept of speech as a spiritual practice became real for them.

Best-selling author and New York Times family columnist Bruce Feiler found himself squeezed between caring for aging parents and raising his children. So he set out on a three-year journey to find the smartest solutions and the most cutting-edge research about families. Instead of the usual family "experts", he sought out the most creative minds - from Silicon Valley to the set of Modern Family, from the country's top negotiators to the Green Berets - and asked them what team-building exercises and problem-solving techniques they use with their families.

Campbell Flynn, art historian, professor, and fêted fixture of the literati, always knew that when his life came crashing down, it would happen in public—yet he never imagined that a single year in London would expose so much. He’s never taken other people half as seriously as they take themselves, which is the first of his mistakes. The second is a new project: opportunistic and precisely calibrated to rake in a fortune.

The Middle East is in crisis. The shocking events of the war in Gaza have rocked the entire region. More than a decade ago, the Arab Spring had raised hopes of a new beginning but instead ushered in a series of civil wars, coups, and even harsher autocracies. Tensions were exacerbated by the meddling of outsiders. The United States, for so long the dominant actor, had stepped back, leaving a vacuum behind it to be fought over. Christopher Phillips explores geopolitical rivalries in the region, and the major external powers vying for influence.

From time to time all of us have social conflicts. Sometimes we are invited to dance with people who have more external power than us, for example, a supervisor or an elder sibling or parent. Sometimes we might be invited to struggle with someone we don’t care so much about; like a stranger or acquaintance or a distant in-law. In either case the choice to engage or abstain is ours. If we engage, it is important to do our best to leave our dance partner some dignity and show some respect.

'Can’t you just explain the Israel situation to me? In, like, 10 minutes or less?' This is the question Daniel Sokatch is used to answering on an almost daily basis as the head of the New Israel Fund, an organization dedicated to equality and democracy for all Israelis, not just Jews. Can We Talk About Israel? is the story of the Israeli-Palestinian conflict, grappling with a century-long struggle between two peoples that both perceive themselves as (and indeed are) victims.

In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world. International civility consultant and keynote speaker Shola Richards believes that unifying our world around the power of civility is that radical act, and it’s not for the faint of heart. Do we want a safer world to live in? Do we want less toxicity in our politics? Do we want a world free of hate and discrimination? Do we want to work in organizations that allow us to do our best work?

A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why". It’s the ultimate guide to spotting the many different kinds of bull people pull in order to win over the crowd, rather than argue the point at hand. There’s very few of them that don’t immediately bring examples to mind, and having it laid out clearly like this is the perfect armour to stop people derailing you.

When a conversation takes a turn into the sometimes uncomfortable and often contentious topics of race, religion, gender, sexuality, and politics, it can be difficult to know what to say or how to respond to someone you disagree with. Compassionate Conversations empowers us to transform these conversations into opportunities to bridge divides and mend relationships by providing the basic set of skills we need to be successful, including listening, reframing, and dealing with strong emotions.

There is an ancient Chinese proverb that states, "Two tigers cannot share the same mountain." However, in East Asia, there are three tigers on that mountain: China, Japan, and Korea, and they have a long history of turmoil and tension with each other. In his latest entertaining and thought-provoking narrative travelogue, Michael Booth sets out to discover how deep, really, the enmity is between these three "tiger" nations and what prevents them from making peace.

The desire for dignity is universal and powerful. It is a motivating force behind all human interaction - in families, in communities, in the business world, and in relationships at the international level. When dignity is violated, the response is likely to involve aggression, even violence, hatred, and vengeance. On the other hand, when people treat one another with dignity, they become more connected and are able to create more meaningful relationships.

The first half of the book will teach you what you need to say to get what you want. You will also learn how to respond to your spouse when he or she is frustrated, disappointed, or hurt. The last chapter will teach you how to combine all the skills in the book to resolve issue in your relationship for good. And every step of the way will bring you and your spouse closer together. You Can Turn Conflict into Closeness, and I'm going to show you how.

Why do more than half of all marriages end in divorce? And why is there so much unhappiness in the marriages that survive? Greg Baer offers the solutions for a long-lasting marriage in his anticipated follow-up to Real Love: The Truth About Finding Unconditional Love and Fulfilling Relationships. No matter how many wounds have been inflicted in a marriage, Greg Baer believes that they can be healed, giving both partners the sense of fulfillment and joy they’ve always wanted.

If you've felt alienated and alone in recent years, you're in good company. Whether it's a rift in your family, polarization at your workplace or just a sense that society isn't as connected as it once was, many of us feel painful chasms in our connections. Internationally-recognized curiosity expert and bridge builder Scott Shigeoka knows that there’s only one cure: Deep Curiosity.