Social Development

All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.

In her new book, Cathy Glass, the number one best-selling author of Damaged, tells the story of the Alice, a young and vulnerable girl who is desperate to return home to her mother. Alice, aged four, is snatched by her mother the day she is due to arrive at Cathy's house. Drug-dependent and mentally ill, but desperate to keep hold of her daughter, Alice's mother snatches her from her parents' house and disappears.

What if every time you had a self-critical thought, you heard it in a man’s voice? The truth is not far off. Living in a patriarchy, women absorb a lifetime of messages that say your worth is defined by your looks, your accomplishments, and how well you take care of everyone around you. In fact, these messages are so pervasive that, even knowing they exist, they still manage to program themselves into our brains. The result is that women end up feeling anxious, guilty, and vaguely ashamed of themselves no matter how much they do for others or achieve for themselves.

In this revolutionary, comprehensive, and accessible guide on how the brain learns, discover how to study more efficiently and effectively, shrug away exam stress, and most of all, enjoy learning.

Improv(e) Your Conversations teaches the ingenious rules of improv comedy that allow performers to turn boring prompts into memorable interactions worthy of standing ovations. This means there are real frameworks and templates to escape interview mode small talk – and start connecting and building rapport from the moment you say “Hello”. This book goes through over 15 of the most helpful and insightful improv comedy techniques with countless real-life examples to make you a great talker.

Le découragement est le problème majeur de notre temps. Là où nous pourrions avancer, nous baissons les bras. Là où nous pourrions être victorieux, nous partons perdants. On nous a fait croire que nous devions être dans le contrôle permanent, dans l'efficacité absolue. Mais la vie ne se contrôle pas, elle ne se gère pas.

You don't have to be controlled by difficult people! Strange as it may seem, other people are not nearly as committed to our happiness as we are. In fact, sometimes it seems like they’re on a mission to make us miserable! There’s always that one person. The one who hijacks our emotions. The one who seems to thrive on drama. If we could just “fix” that person, everything would be better. But we can’t fix other people. We can only make choices about ourselves.

Best-seller depuis sa parution, ce manuel offre une aide précieuse à quiconque souhaite améliorer ses capacités de communication. Qu'est-ce qui fait que le courant passe entre deux personnes ? Comment se faire comprendre par quelqu'un qui n'est pas sur la même longueur d'onde ? Comment faire passer un message en situation de stress ? Voilà quelques-unes des questions auxquelles répond la Process Communication.

An essential resource designed to help partners of people with bipolar disorder mend strained relationships, negotiate episodic crises, survive the turbulence manic behavior may cause, and more.

Would you like to skyrocket your business, personal and intimate life? With over 140 specially shot images this book is NOT just another body language book. Using the science of body language and ©POWER2MIND technology, this will have you mastering this skill in no time at all.

From birth, when babies' fingers instinctively cling to those of adults, their bodies and brains seek an intimate connection - a bond made possible by empathy, the remarkable ability to love and to share the feelings of others. In this unforgettable book, award-winning science journalist Maia Szalavitz and renowned child psychiatrist Bruce D. Perry explain how empathy develops, why it is essential both to human happiness and for a functional society, and how it is threatened in a modern world.

If your answer to any of the following questions is yes, listen to this book now. Don't walk into another situation without being 100 percent confident. 1. Have you ever been unsure as to who should be introduced first? 2. Have you ever placed your keys, purse, or cell phone on a table at a restaurant? 3. Have you ever worn your name tag on your left lapel? 4. Have you ever buttered your entire dinner roll before taking the first bite? 5. Have you ever sat down to dine and not known which glass was yours?

The 25 Minute Meeting goes beyond "cut to the chase" and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity - if they are poorly planned and run. Done well, meetings are short, sharp, productive affairs that provide critical time and space for the interactions that drive business forward.

Who is Ruth McBride Jordan? A self-declared "light-skinned" woman evasive about her ethnicity, yet steadfast in her love for her 12 Black children. James McBride, journalist, musician, and son, explores his mother's past, as well as his own upbringing and heritage, in a poignant and powerful debut, The Color of Water: A Black Man's Tribute to His White Mother.

What sets this comprehensive guide apart from other publications is its holistic approach. It delves into the realms of psychology, sociology, neurology, and anthropology, weaving together a tapestry of knowledge that provides a comprehensive understanding of human nature. With the author's expertise and scholarly research, this book paints a vivid picture of the human mind and offers practical insights that can be applied in real-life situations.

An Olympic athlete. An award-winning novelist. A successful entrepreneur. All raised under one roof. What can we learn from those families whose children aim high and succeed, sometimes in widely varied fields? Just as important: What were the costs along the way, and what can we glean from their travails and triumphs? The acclaimed New York Times journalist Susan Dominus offers compelling profiles of six such families in search of the factors that led to their success—was it an inherited quality, a specific way of parenting, the influence of a sibling, or a twist of luck?

The updated version of the best-selling solution to grow your confidence, assertiveness, and self-esteem. Cutting through the nonsense, this book offers a simple and easy-to-understand solution to growing your confidence, assertiveness, and self-esteem. No fancy gimmicks, just solid and actionable advice that can help you fast.

National leader Stacey Abrams has written the guide to harnessing the strengths of being an outsider and succeeding anyway. Leadership is hard. Convincing others - and yourself - that you are capable of taking charge and achieving more requires insight and courage. Lead from the Outside is the handbook for outsiders, written with an eye toward the challenges that hinder women, people of color, the working class, members of the LGBTQ community, and millennials ready to make change.

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners.

Les conseils solides comme le roc de Carnegie, éprouvés par l’expérience, sont restés pertinents pendant des générations, car il aborde des questions intemporelles sur l’art de s’entendre avec les gens.