Social High

In conversations with drivers ranging from veterans of foreign wars to Indigenous women protecting one another, Di Cintio explores the borderland of the North American taxi.

There are times when we've all felt that we haven't been treated as we deserve—that we've been misjudged, shortchanged, or given a raw deal. And, at one time or another, other people have probably felt that we've treated them just as unfairly. How to Do the Right Thing draws on the principles of ancient Stoicism as articulated by the Roman statesman and philosopher Seneca to help listeners better navigate one of the most important practical questions of daily life—how to do right by others.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

What does it mean to be human in the 21st century? How do we be real people in a world of online personas and "authentic" simulated experiences? In this innovative examination of our present reality, award-winning writer Laurence Scott charts the ways our traditional mental models of the world have started to fray. Effortlessly applying philosophy to the quotidian, Scott "makes banal things shimmer with meaning" (Guardian).

The work-family conflict that mothers experience today is a national crisis. Women struggle to balance breadwinning with the bulk of parenting, and stress is constant. Social policies don't help. Of all Western industrialized countries, the US ranks dead last for supportive work-family policies: No federal paid parental leave. The highest gender wage gap. No minimum standard for vacation and sick days. Can American women look to European policies for solutions?

Arianna Warsaw-Fan Rauch’s life-long fascination with classical music has taken her through Juilliard and into the shiny world of symphony halls and international concert tours. She’s loved classical music her whole life. But she’s also hated classical music her whole life. After all, if you can like Beyoncé without liking Bieber, you can certainly like Brahms without liking Bach—especially since they were born 148 years apart and the thing we call “classical music” is really just centuries of compositions shoved into one hodge-podge of a genre.

The inside story of the rise, fall, and rise of FanDuel and DraftKings - two companies that began as obscure startups and, seemingly overnight, became billion dollar companies, and just as quickly found themselves the target of the FBI and Department of Justice and the center of a national scandal.

In the past few years, online crowdworking platforms - like Amazon's Mechanical Turk and Clickworker - have become an increasingly important source of work, particularly for those in the Global South. Here, small tasks are assigned to people online, and are often used to train algorithms to spot patterns, patterns through machine learning those same algorithms will then be able to spot more effectively than humans. Used for everything from the mechanics of self-driving cars to Google image search, this is an increasingly powerful part of the digital economy.

Before the First World War, enthusiasm for a borderless world reached its height. International travel, migration, trade, and progressive projects on matters ranging from women's rights to world peace reached a crescendo. Yet in the same breath, an undercurrent of reaction was growing, one that would surge ahead with the outbreak of war and its aftermath. In this sweeping work of history, Tara Zahra examines how nationalism, rather than internationalism, came to ensnare world politics in the early twentieth century.

Hispanics have moved materially to the political right in recent years—but why? What explains this marked and sustained shift? Bad Hombres details the radicalism of the modern Democratic Party, which has turned so many outcasts into political orphans.

Hal Brands argues that a better understanding of Eurasia's strategic geography can illuminate the contours of rivalry and conflict in today's world. The Eurasian Century explains how revolutions in technology and warfare, and the rise of toxic ideologies of conquest, made Eurasia the center of twentieth-century geopolitics—with pressing implications for the struggles that will define the twenty-first.

Nearly 30 years after the end of the Cold War, today's world leaders are abandoning disarmament treaties, building up their nuclear arsenals, and exchanging threats of nuclear strikes. To survive this new atomic age, we must relearn the lessons of the most dangerous moment of the Cold War: the Cuban missile crisis. Serhii Plokhy offers an international perspective on the crisis, tracing the tortuous decision-making that produced and then resolved it, which involved John Kennedy and his advisers, Nikita Khrushchev and Fidel Castro, and their commanders on the ground.

The power of hashtag activism became clear in 2011, when #IranElection served as an organizing tool for Iranians protesting a disputed election and offered a global audience a front-row seat to a nascent revolution. Since then, activists have used a variety of hashtags to advocate, mobilize, and communicate. In this book, Sarah Jackson, Moya Bailey, and Brooke Foucault Welles explore how and why Twitter has become an important platform for historically disenfranchised populations, including Black Americans, women, and transgender people.

In 2015, a major story broke exposing Hillary Clinton's role in approving the sale of an American uranium company to the Russian state nuclear agency Rosatom. An indispensable guide to the hidden background of recent events, Fallout shows how Putin's bid for nuclear dominance produced a series of political scandals that ultimately posed one of the greatest threats to our democracy in modern American history.

Rachel Herz uncovers the fascinating and surprising facts that affect food consumption. Why You Eat What You Eat mixes the social with the scientific to uncover how psychology, neurology, and physiology shape our relationship with food and how food alters the relationships we have with ourselves and with one another.

Drone pilots who carry out targeted assassinations. Undocumented immigrants who man the "kill floors" of industrial slaughterhouses. Guards who patrol the wards of America's most violent and abusive prisons. In Dirty Work, Eyal Press offers a paradigm-shifting view of the moral landscape of contemporary America through the stories of people who perform society's most ethically troubling jobs. As Press shows, we are increasingly shielded and distanced from an array of morally questionable activities that other, less privileged people perform in our name.

In Bucharest, Romania's capital, Kaplan discovered that few Westerners were reporting on the country - one of the darkest corners of Europe during the Cold War. In an intense and cinematic travelogue, Kaplan explores the history and culture of the only country in the West where the leading intellectuals have been right-wing rather than left-wing; a country that gave rise to the dictator Ion Antonescu, Hitler's chief foreign accomplice during WWII; a country where the Latin West mixes with the Greek East, producing a fascinating fusion of cultures.

In Friend and Foe, researchers Galinsky and Schweitzer explain why this debate misses the mark. Rather than being hardwired to compete or cooperate, humans have evolved to do both. It is only by learning how to strike the right balance between these two forces that we can improve our long-term relationships and get more of what we want.

In 1999, Texas passed a landmark clean energy law, beginning a groundswell of new policies that promised to make the US a world leader in renewable energy. As Leah Stokes shows in Short Circuiting Policy, however, that policy did not lead to momentum in Texas, which failed to implement its solar laws or clean up its electricity system. Examining clean energy laws in Texas, Kansas, Arizona, and Ohio over 30 years Stokes argues that organized combat between advocate and opponent interest groups is central to explaining why states are not on track to address the climate crisis.

Eyes in the Sky is the authoritative account of how the Pentagon secretly developed a godlike surveillance system for monitoring America's enemies overseas, and how it is now being used to watch us in our own backyards. Whereas a regular aerial camera can only capture a small patch of ground at any given time, this system - and its most powerful iteration, Gorgon Stare - allow operators to track thousands of moving targets at once, both forwards and backwards in time, across whole city-sized areas.