Social High

Why is the internet so broken, and what could ever possibly fix it? In Internet for the People, leading tech writer Ben Tarnoff offers an answer. The internet is broken, he argues, because it is owned by private firms and run for profit. Google annihilates your privacy and Facebook amplifies right-wing propaganda because it is profitable to do so. But the internet wasn't always like this. Tarnoff tells the story of the privatization that made the modern internet, and which set in motion the crises that consume it today. It's time to demand an internet by and for the people.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

Grounded in extensive research and reporting, Spy Schools reveals how academia has emerged as a frontline in the global spy game. In a knowledge-based economy, universities are repositories of valuable information and research, where brilliant minds of all nationalities mingle freely with few questions asked. Intelligence agencies have always recruited bright undergraduates, but now, in an era when espionage increasingly requires specialized scientific or technological expertise, they're wooing higher-level academics.

We're bombarded with information like never before. Some of it's true, some of it's spin, and some of it's flat-out fake news. And that's by design. Propaganda helps governments and corporations sell us products, lifestyles, and ideas. Sometimes the agenda is harmless, but other times it's destructive, and it's not always easy to spot the difference. Whether you want to be informed on the issues or debunk misinformation wherever you encounter it, How to Win the War on Truth is here to help.

There are now more 100-year-olds alive than at any other time in history, and longevity studies are finding many of them are active, healthy, and engaged with the world around them. Neenah Ellis set out to meet these people and to hear what insights, memories, wisdom, and just plain common sense tips they have to offer. What she's found will surprise you. The original radio profiles are creatively incorporated into Ellis's reading of her book, and the result is a moving and inspiring audio experience.

In a televised social experiment before millions of viewers, police sergeant Derrick Levasseur demonstrated that techniques used by undercover detectives could help people achieve their goals in everyday social situations. The result: he walked away with more than half a million dollars. In The Undercover Edge, Derrick shares his personal mind-set surrounding human behavior and motivation. Even more than that, he provides easy yet groundbreaking tools acquired while overcoming personal adversity.

Recent years have seen a growing recognition of the role that White Christian Nationalism plays in American society. As White Christian Nationalism has become a major force, and as racial and religious attitudes become increasingly aligned among whites-for example, the more likely you are to say that the decline of white people as a share of the population is "bad for society," the more likely you are to believe the government should support religious values-it has become reasonable to wonder which of the adjectives in the phrase "White Christian Nationalism" takes precedence.

Almost forty years ago, Neil Postman argued that television had brought about a fundamental transformation to democracy. By turning entertainment into our supreme ideology, television had recreated public discourse in its image and converted democracy into show business. In Trolling Ourselves to Death, Jason Hannan builds on Postman's classic thesis, arguing that we are now not so much amusing, as trolling ourselves to death. Contrary to the popular view of the troll as an exclusively anonymous online prankster, Hannan asserts that trolls have emerged from the cave, so to speak.

For decades, Democratic politicians have frustrated progressives by tinkering around the margins of policy while shying away from truly ambitious change. What happened to bold political vision on the left, and what shrunk the very horizons of possibility? In Thinking like an Economist, Elizabeth Popp Berman tells the story of how a distinctive way of thinking-an "economic style of reasoning" - became dominant in Washington between the 1960s and the 1980s and how it continues to dramatically narrow debates over public policy today.

In the wake of white nationalist attacks, the ongoing debate over reparations, and the controversy surrounding Confederate monuments and the contested memories they evoke, Susan Neiman's Learning from the Germans delivers an urgently needed perspective on how a country can come to terms with its historical wrongdoings. Neiman is a white woman who came of age in the civil rights-era South and a Jewish woman who has spent much of her adult life in Berlin.

Winnie Perry went through a lot when she was 11, from shifting friendships to her teenage sister's mood swings. But now that Winnie is 12, and one step closer to being a teenager herself, there is so much more to deal with. Will her new friendship with Dinah last? Can she handle the pressures of junior high? And, most important, will Winnie survive bra shopping (in public!) with Mom?

The world is encountering multiple crises—climate, droughts, floods, energy, food, and pandemics, to name a few. We have a problem, this is the solution. Capitalism and Crises is about how capitalism can fix them—how it can solve not cause them. The reason why it has caused them is that we have misconceived the nature of our capitalist system. We have failed to understand the key institution at the heart of it—business—and as a result we have allowed it to cause as well as solve problems. This book describes why this has happened and what needs to change to address it.

Prominent Latin American historian John Charles Chasteen provides a concise history of the world, in which he explores the origins and persistence of the timeless phenomena of humanity's inhumanity to itself. Where did it come from? Why has it been so prevalent throughout our history? And, most importantly, can we overcome it? Chasteen argues that to do so, we must understand our shared past.

More than half a century since Roswell, UFOs have been making headlines again. On December 17, 2017, the New York Times ran a front-page story about a Pentagon program called the Advanced Aerospace Threat Identification Program. The article hinted, and its sources clearly said in subsequent interviews, that some of the ships in question couldn't be linked to any country. The implication was that they might be linked to other solar systems. The UFO community - those who had been thinking about, seeing, and analyzing UFOs for years - was surprisingly skeptical of the revelation.

What makes us who we are? Many think that we are just complicated machines, or animals that are different from machines only by being conscious. Richard Swinburne comes to the defense of the soul and presents new philosophical arguments that are supported by modern neuroscience. When scientific advances enable neuroscientists to transplant a part of brain into a new body, he reasons, no matter how much we can find out about their brain activity or conscious experiences, we will never know whether the resulting person is the same as before or somebody entirely new.

Deer have been an important part of the world that humans occupy for millennia. They're one of the only large animals that can thrive in our presence. In the twenty-first century, our relationship is full of contradictions: We hunt and protect them, we cull them from suburbs while making them an icon of wilderness, we see them both as victims and as pests. But there is no doubt that we have a connection to deer: in mythology and story, in ecosystems biological and digital, in cities and in forests.

Well-heeled American corporations have long had a financial stake in undermining scientific consensus and manufacturing uncertainty. In The Triumph of Doubt, former Obama and Clinton official David Michaels details how corrupt science becomes public policy - and where it's happening today.

At the start of this remarkable story of recovery, healing, and redemption, Ginger Gaffney answers a call to help retrain the troubled horses at an alternative prison ranch in New Mexico, a facility run entirely by the prisoners. The horses are scavenging through the dumpsters, kicking and running down the residents when they bring the trash out after meals. One horse is severely injured. The horses and residents arrive at the ranch broken in one way or many: the horses are defensive and terrified, while the residents, some battling addictions, are emotionally and physically shattered.

In May 1830, the United States formally launched a policy to expel Native Americans from the East to territories west of the Mississippi River. Justified as a humanitarian enterprise, the undertaking was to be systematic and rational, overseen by Washington's small but growing bureaucracy. But as the policy unfolded over the next decade, thousands of Native Americans died under the federal government's auspices, and thousands of others lost their possessions and homelands in an orgy of fraud, intimidation, and violence.

Contrary to what is commonly believed, authoritarian leaders who agree to hold elections are generally able to remain in power longer than autocrats who refuse to allow the populace to vote. In this engaging and provocative audiobook, authors Nic Cheeseman and Brian Klaas expose the limitations of national elections as a means of promoting democratization and reveal the six essential strategies that dictators use to undermine the electoral process in order to guarantee victory for themselves.