Social Services

Drawing on new archival research, Robert Service's gripping new investigation of the final years of the Cold War - the first to give equal attention to the internal deliberations from both sides of the Iron Curtain - opens a window onto the dramatic years that would irrevocably alter the world's geopolitical landscape and the men at their fore.

In 1997 a six-year-old boy questioned by authorities relayed disturbing stories of abuse. The more he talked, the more people were implicated in his shocking revelations. And he was only the first child to come forward. Within a year, fifteen more children with similar tales were transferred out of the Bassa region of Italy to protected locations. Their parents were accused of belonging to a satanic sect that performed sex rituals under the aegis of beloved local priest Don Giorgio Govoni. With each child’s confession, the network of monsters grew.

Being pro-life means that not only do we see abortion as a murder, but we also see our apathy against injustice toward outside of the womb as a coconspirator in the fight for life. It means that we fight for racial equality. It means that we love - the woman walking into the abortion clinic - passionately with the love of Christ, and it means we embrace life no matter what label may be attached to a person's identity.

As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time-from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach - public interest technology - that has the potential to transform the way governments and nonprofits around the world solve problems.

You are no doubt a busy professional with a lot of things going on! It can be challenging to find the time to study in preparation for the ASWB exam. However, the truth is that the ASWB test is a challenging test. It is normal to have some anxiety about taking this test.

Tom spent years working covertly to stop those who want to do us harm. In his best-selling memoir Soldier Spy, he told how he was recruited and described some of his top-secret operations. In I Spy, he takes us deeper undercover as he puts his life on the line once more. I Spy plunges the listener straight into the action as Tom and his team race to prevent terrorists from causing carnage on our streets and outsmart Russian agents, blocking a daring plot that threatens the security of the nation.

The SAD pandemic is real. Sexual Violence, Addictions, and Domestic Violence (SAD) result in too many children in care yearly, aging out to different systems such as prison, employment and income assistance programs, mental health institutions, drug rehabilitation, and homelessness. Are we going to allow the cycle to continue for generations?

Joining the ranks of Evicted and The New Jim Crow, a former caseworker’s searing, clear-eyed investigation of the child welfare system—from foster care to incarceration—that exposes the deep-rooted biases shaping the system, witnessed through the lives of several Black families.

Revolutionary War officer Nathan Hale, one of America's first spies, said, "Any kind of service necessary to the public good becomes honorable by being necessary." A statue of Hale stands outside CIA headquarters, and the agency often cites his statement as one of its guiding principles. But who decides what is necessary for the public good, and is it really true that any kind of service is permissible for the public good? These questions are at the heart of James M. Olson's book, Fair Play: The Moral Dilemmas of Spying.

From the former secretary of defense and author of the acclaimed #1 best-selling memoir Duty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale.

Dan Emmett was just eight years old when President John F. Kennedy was assassinated. The events surrounding the president's death shaped the course of young Emmett's life as he set a goal of becoming a U.S. Secret Service agent-one of a special group of people willing to trade their lives for that of the president, if necessary. Within Arm's Length is a revealing and compelling inside look at the Secret Service and the elite Presidential Protective Division (PPD).

The History of Santa Claus is a book that you will want to listen to again and again before passing it on to your children so that they’ll know the true identity of Saint Nicholas and what he has really been up to for so many centuries. You and your family will learn how Santa Claus has been influenced by dozens of diverse cultural influences in as many countries while nevertheless being embraced as the kindly figure named Saint Nick.

In Winning Her Business, Bridget Brennan, advisor to some of the world’s biggest brands and businesses, provides a road map for selling in a world dominated by the rise of women’s economic power.

Leading marketing practitioner and thought leader Joe Federer draws on evolutionary biology, anthropology, neuroanatomy, and psychology, as well as more than a decade of hands-on experience, to explain why people act so differently in various online spaces and what they are seeking from participating in each one.

Le Mossad, pour "Institut pour les renseignements et les affaires spéciales" en hébreu, est l'une des trois agences de renseignement d'Israël, avec le Shabak (plus connu sous le nom de "Shin Beth", qui est le service de sécurité intérieure) et l'Aman (chargé de la sécurité militaire). Contrairement au gouvernement, au parlement (Knesset), à l'Armée de défense d'Israël (Tsahal) et à l'agence de sécurité intérieure (Shin Bet), les objectifs, la structure et les pouvoirs du Mossad sont exemptés des lois constitutionnelles de l'État.

Aman, Mossad et Shin Beth. Infiltration d'agents au cœur des organisations ennemies, sabotages clandestins, éliminations ciblées, raids de commandos... autant de missions menées par les services secrets israéliens, considérés comme les meilleurs du monde. Mais cette réputation est-elle justifiée ? Comment fonctionnent-ils ? Comment leurs opérateurs sont-ils formés ? Quels ont été leurs succès et leurs échecs ? La seule façon pour Israël d'éviter le sort funeste que lui promettent ses ennemis, c'est d'anticiper toute action adverse.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

The red wall formed the foundation of Labour's vote in the Midlands and the North of England, but these places backed Brexit and then dramatically turned Conservative for the first time in living memory at the 2019 election, redrawing the electoral map in the process. Originally from the North East himself, Payne set out to uncover the story of the red wall and issues that turned the seats blue.

From New York Times best-selling author and award-winning reporter Ronald Kessler, The First Family Detail tells eye-opening, behind-the-scenes stories from Secret Service agents about presidents and their families.

The ever-changing world of social media marketing means that you need to constantly find new tactics to stay ahead of your competition. And when it comes to building brand awareness, video marketing dominates as the premium way to get your message out to your potential customers. With Social Media Marketing Live, you will have everything you need to begin taking advantage of live-streaming video - which can help you bring in extra sales, generate more leads, and really push your brand to win big online.