Social Services

Every day across America, consumers face issues with credit cards, mortgages, car loans, and student loans. When they are cheated or mistreated, all too often they hit a brick wall against the financial companies. People are fed up with being run over by big corporations, and few have the resources or expertise to fight back on their own. It is no wonder consumers feel powerless: they are outgunned every step of the way. Since 1970, the financial industry has doubled in size. It is the biggest source of campaign contributions....

Guy Burgess was the most important, complex, and fascinating of "The Cambridge Spies" - Maclean, Philby, Blunt - brilliant young men recruited in the 1930s to betray their country to the Soviet Union. An engaging and charming companion to many, an unappealing, utterly ruthless manipulator to others, Burgess rose through academia, the BBC, the Foreign Office, MI5 and MI6, gaining access to thousands of highly sensitive secret documents which he passed to his Russian handlers.

In this groundbreaking collection, Ruth DyckFehderau and 27 storytellers offer a rich and timely accounting of contemporary life in Eeyou Istchee, the territory of the James Bay Cree of Northern Quebec. The stories are connected by diabetes, but they are not records of illness as much as they are deeply personal accounts of life in the North.

Most people believe the Federal Bureau of Investigation began under J. Edgar Hoover in the 1920s or 1930s. Many also naturally assume it was developed for the express purpose of fighting crime. However, the reality is very different. The reality is it began years earlier, in 1908, under President Theodore Roosevelt. In The Birth of the FBI, Willard Oliver details the political fight that led to the birth of America's premier law enforcement agency.

Behind the locked doors of three mansions in London's exclusive Kensington Palace Gardens neighborhood, the British Secret Service established a highly secret prison in 1940: the London Cage. Here recalcitrant German prisoners of war were subjected to "special intelligence treatment." The stakes were high: the war's outcome could hinge on obtaining information German prisoners were determined to withhold. After the war, high-ranking Nazi war criminals were housed in the Cage, revamped as an important center for investigating German war crimes.

Since its founding in 1995, the FSB, Russia's Federal Security Service, has regained the majority of the domestic security functions of the Soviet-era KGB. Under Vladimir Putin, who served as FSB director just before becoming president, the agency has grown to be one of the most powerful and favored organizations in Russia. The FSB not only conducts internal security but also has primacy in intelligence operations in former Soviet states.

The SAD pandemic is real. Sexual Violence, Addictions, and Domestic Violence (SAD) result in too many children in care yearly, aging out to different systems such as prison, employment and income assistance programs, mental health institutions, drug rehabilitation, and homelessness. Are we going to allow the cycle to continue for generations?

Twenty years ago, a nine-year-old boy was swept away by powerful waves on a remote Oregon beach, his body lost to the sea. Only a stone memorial remains to mark his tragic death. For most of her life, Amanda Dufresne had no idea she had an older brother named Dennis Owens, or that he had died. Adopted as a baby, she learned about him while looking into her late birth mother, and is curious to know more about this lost sibling. A solitary young woman, Amanda has always felt distanced from the world around her. Her brain works differently from others, leaving her feeling set apart.

A legendary CIA spy and counterterrorism expert here tells the spellbinding story of his high-risk, action-packed career while illustrating the growing importance of America's intelligence officers and their secret missions. The Art of Intelligence draws from the full arc of Henry Crumpton's espionage and covert action exploits to explain what America's spies do and why their service is more valuable than ever.

The nearly three billion people living on two dollars a day are not just the world’s greatest challenge - they represent an extraordinary market opportunity. The key is what Paul Polak and Mal Warwick call Zero-Based Design: starting from scratch to create innovative products and services tailored for the very poor, armed with a thorough understanding of what they really want and need, and driven by what Polak and Warwick call "the ruthless pursuit of affordability". Polak has been doing this work for years, and Warwick has extensive experience in both business and philanthropy.

What if the nation were able to capitalize on the energy of Americans willing to serve and volunteer for a year or more? This inspirational book tells the stories of real people who have dedicated themselves to service and the nonprofits that engaged them. It shows how selflessness and service have transformed lives and communities, and can address similar problems throughout the country. The author profiles successes, demonstrates measurable effects, and shows how impact is made.

Drawing upon principles of stress management, cognitive behavioral therapy, positive psychology, mindfulness, and teacher experiences, Awakened helps you develop thought habits that produce a greater sense of satisfaction, motivation, and purpose. Learn how to renew your mind and take a fresh approach toward the challenges of teaching!

If you ever wondered who becomes an American ambassador and why, this is the book for you. This updated and revised edition of Jett’s classic book not only provides a timely overview of American ambassadorship for Foreign Service Officers, aspiring diplomats, and interested citizens, but also calls for much-needed reform, describing the dire implications of failing to change our ambassadorial appointments process for the future of American diplomatic practice and foreign policy.

Few have faced adversity like Alvin Brooks has. He was born into an impoverished family, he nearly lost his adoptive father to the justice system of the South, and he barely survived a health crisis in infancy. However, his greatest challenges would be learning how to navigate a racist society as a young boy and then later protecting his beloved wife, Carol, and their six children. Despite all the adversity he faced, Brooks became a lifelong leader and a servant of his community.

If you can't bear to watch the news lately, you're not alone. Luckily, Ione Butler is here to offer you some respite. As the founder of Uplifting Content, a social media platform followed by more than 1.5 million people, she understands the power of inspirational true stories - the kind we don't see covered enough these days. Here, she presents an eclectic group of narratives - some from people she's met in her own travels; others crowdsourced from the uplifting content community or taken from the headlines.

Chester has always wanted to become a service dog. When he fails his certification test, though, it seems like that dream will never come true - until a family adopts him. They want him to be a companion for their 10-year-old son, Gus, who has autism. But Gus acts so differently than anyone Chester has ever met. He never wants to pet Chester, and sometimes he doesn’t even want Chester in the room. Chester’s not sure how to help Gus since this isn’t exactly the job he trained for - but he’s determined to figure it out. Because after all, Gus is now his person.

Posted directly outside President Clinton's Oval Office, former Secret Service uniformed officer Gary Byrne reveals what he observed of Hillary Clinton's character and the culture inside the White House while protecting the first family in Crisis of Character, the most anticipated book of the 2016 election.

He swore to take a bullet for the President and left it all behind to take a bullet for the American people. Why would a successful, twelve-year Secret Service agent resign his position in the prime of his career to run for political office against all the odds? New York Times bestseller, Life Inside the Bubble is an intimate look at life inside the presidential "bubble," a haze of staffers, consultants, cronies, acolytes, bureaucrats and lobbyists that creates the "alternate reality" in which monumental policy decisions are made.

The Survival Spanish for Social Services program is designed to give you the Spanish skills you need to communicate more effectively with today's diverse clientele. Vocabulary for this program was suggested by hundreds of social-services professionals.

In Winning Her Business, Bridget Brennan, advisor to some of the world’s biggest brands and businesses, provides a road map for selling in a world dominated by the rise of women’s economic power.