Social Services

Chester has always wanted to become a service dog. When he fails his certification test, though, it seems like that dream will never come true - until a family adopts him. They want him to be a companion for their 10-year-old son, Gus, who has autism. But Gus acts so differently than anyone Chester has ever met. He never wants to pet Chester, and sometimes he doesn’t even want Chester in the room. Chester’s not sure how to help Gus since this isn’t exactly the job he trained for - but he’s determined to figure it out. Because after all, Gus is now his person.

In The Fight, Dan Bongino picks up the story where his New York Times best-selling book Life Inside the Bubble ends to tackle current political and security issues and offer new solutions. From Hillary's emails to the security failings at the White House (including the drone crash and the fence jumper); from Charlie Hebdo to Bowe Bergdahl - the author examines how our current administration has allowed our security efforts to lapse both at home and abroad.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Joining the ranks of Evicted and The New Jim Crow, a former caseworker’s searing, clear-eyed investigation of the child welfare system—from foster care to incarceration—that exposes the deep-rooted biases shaping the system, witnessed through the lives of several Black families.

From the former secretary of defense and author of the acclaimed #1 best-selling memoir Duty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale.

It’s a new era of business and consumerism - and you play a role in defining it.

Today’s biggest trends - the mobile web, social media, real time - have produced a new consumer landscape. The End of Business As Usual explores this complex information revolution, how it has changed the future of business, media, and culture, and what you can do about it. This is the end of business as usual and the beginning of a new era of relevance.

An Iraq War memoir and searing political commentary from Fox News regular and “America’s Favorite Black, Gay Republican” Rob Smith.

In this groundbreaking collection, Ruth DyckFehderau and 27 storytellers offer a rich and timely accounting of contemporary life in Eeyou Istchee, the territory of the James Bay Cree of Northern Quebec. The stories are connected by diabetes, but they are not records of illness as much as they are deeply personal accounts of life in the North.

Drawing upon principles of stress management, cognitive behavioral therapy, positive psychology, mindfulness, and teacher experiences, Awakened helps you develop thought habits that produce a greater sense of satisfaction, motivation, and purpose. Learn how to renew your mind and take a fresh approach toward the challenges of teaching!

Most people believe the Federal Bureau of Investigation began under J. Edgar Hoover in the 1920s or 1930s. Many also naturally assume it was developed for the express purpose of fighting crime. However, the reality is very different. The reality is it began years earlier, in 1908, under President Theodore Roosevelt. In The Birth of the FBI, Willard Oliver details the political fight that led to the birth of America's premier law enforcement agency.

Many believe the child welfare system protects children from abuse. But as Torn Apart uncovers, this system is designed to punish Black families. Drawing on decades of research, legal scholar and sociologist Dorothy Roberts reveals that the child welfare system is better understood as a “family policing system” that collaborates with law enforcement and prisons to oppress Black communities. Child protection investigations ensnare a majority of Black children, putting their families under intense state surveillance and regulation.

The nearly three billion people living on two dollars a day are not just the world’s greatest challenge - they represent an extraordinary market opportunity. The key is what Paul Polak and Mal Warwick call Zero-Based Design: starting from scratch to create innovative products and services tailored for the very poor, armed with a thorough understanding of what they really want and need, and driven by what Polak and Warwick call "the ruthless pursuit of affordability". Polak has been doing this work for years, and Warwick has extensive experience in both business and philanthropy.

What if the nation were able to capitalize on the energy of Americans willing to serve and volunteer for a year or more? This inspirational book tells the stories of real people who have dedicated themselves to service and the nonprofits that engaged them. It shows how selflessness and service have transformed lives and communities, and can address similar problems throughout the country. The author profiles successes, demonstrates measurable effects, and shows how impact is made.

America's Other Army brings the high-flying world of international diplomacy down to earth and puts a human face on a mysterious profession that has undergone a dramatic transformation since September 11, 2001. Through the stories of American diplomats, the book explains how their work affects millions of people in the United States and around the world every day and how it contributes directly to US security and prosperity.

If you ever wondered who becomes an American ambassador and why, this is the book for you. This updated and revised edition of Jett’s classic book not only provides a timely overview of American ambassadorship for Foreign Service Officers, aspiring diplomats, and interested citizens, but also calls for much-needed reform, describing the dire implications of failing to change our ambassadorial appointments process for the future of American diplomatic practice and foreign policy.

Few have faced adversity like Alvin Brooks has. He was born into an impoverished family, he nearly lost his adoptive father to the justice system of the South, and he barely survived a health crisis in infancy. However, his greatest challenges would be learning how to navigate a racist society as a young boy and then later protecting his beloved wife, Carol, and their six children. Despite all the adversity he faced, Brooks became a lifelong leader and a servant of his community.

The SAD pandemic is real. Sexual Violence, Addictions, and Domestic Violence (SAD) result in too many children in care yearly, aging out to different systems such as prison, employment and income assistance programs, mental health institutions, drug rehabilitation, and homelessness. Are we going to allow the cycle to continue for generations?

Twenty years ago, a nine-year-old boy was swept away by powerful waves on a remote Oregon beach, his body lost to the sea. Only a stone memorial remains to mark his tragic death. For most of her life, Amanda Dufresne had no idea she had an older brother named Dennis Owens, or that he had died. Adopted as a baby, she learned about him while looking into her late birth mother, and is curious to know more about this lost sibling. A solitary young woman, Amanda has always felt distanced from the world around her. Her brain works differently from others, leaving her feeling set apart.

If you can't bear to watch the news lately, you're not alone. Luckily, Ione Butler is here to offer you some respite. As the founder of Uplifting Content, a social media platform followed by more than 1.5 million people, she understands the power of inspirational true stories - the kind we don't see covered enough these days. Here, she presents an eclectic group of narratives - some from people she's met in her own travels; others crowdsourced from the uplifting content community or taken from the headlines.

A legendary CIA spy and counterterrorism expert here tells the spellbinding story of his high-risk, action-packed career while illustrating the growing importance of America's intelligence officers and their secret missions. The Art of Intelligence draws from the full arc of Henry Crumpton's espionage and covert action exploits to explain what America's spies do and why their service is more valuable than ever.