Social Skills Success

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

The Intent Is to Grow is a fictional tale about a young coach, Nathan Day, who is beginning his new role at a major university. Upon his arrival on campus, he embarks on a week-long life-altering orientation program. He meets with a with a group of mentors that contribute to his long-term professional development in the most remarkable ways.

When you speak, do people lean in? When they hear you, do others feel impressed, challenged, motivated or inspired? Through tested frameworks and instantly applicable techniques, How to Influence Anyone, Anywhere, Every Time shows you how to use your words and your body language to engage and persuade. With this handbook, you'll learn crucial communication skills for delivering with impact in any professional setting ? be it in the boardroom, your next sales meeting or interpersonal interactions. Master how to deliver your message with conviction, confidence and clarity.

Learn conversational agility to think quickly on your feet, be incredibly smooth, funny, and clever - all at once. Goodbye awkward silences! No matter where you lie on the spectrum of awkward to engaging, witty banter is always the end goal - and it should be. Witty banter, and all the steps that lead to it, allows you to disarm and connect with anyone, immediately exit boring small talk mode, and instantly build rapport.

It is well documented that working hard isn't enough to keep your professional star rising: Self-promotion is recognized as one of the most important attributes for getting ahead. Filled with practical examples of ways in which people in various work-life stages can promote themselves, Klaus teaches you to communicate strengths and accomplishments without appearing too opportunistic, eager, egotistical, or self-aggrandizing.

Nos guste o no, vivimos en un mundo regido por el conflicto y la competencia feroz que nos exige siempre estar alertas y entrar en acción en todo momento. Si nos descuidamos, si no reaccionamos a tiempo ante los retos que nos plantea el entorno, si dejamos que los demás nos controlen y decidan por nosotros, estaremos perdidos. Esta guía rápida retoma las ideas básicas del polémico pero imprescindible libro de Robert Greene....

You will never look at people the same way again - including yourself - after this lively look at how we make character judgments. Drawing on cutting-edge social science research as well as their own work with Fortune 500 executives, members of Congress, and Nobel Prize winners, authors Matt Kohut and John Neffinger demystify the process we use to size each other up.

It really is true: What you say and how you say it speaks volumes about your professional promise and leadership potential. Whether it's giving an impromptu sales pitch or keynoting a major business conference, public speaking can make you or break you.

To find important life answers in your 20s, you need to start with good questions. Author, speaker, and blogger Paul Angone has dedicated the last 12 years to helping twentysomethings and captures the hilarious, freakishly accurate assessment of life as a modern-day twentysomething (and thirtysomething) facing real millennial problems to give listeners wisdom through major life questions.

How many romantic dates, job promotions, or hidden dreams have you missed and wasted the opportunity to act on because you were afraid of failing? How many times have you watched someone achieve what you’ve always wanted and felt that terrible pang of jealousy and self-pity? No man is born confident, assertive, and fearless. But anyone can become confident.

Today everyone - whether they know it or not - is in the emotional transportation business. More and more, success is won by creating compelling stories that have the power to move partners, shareholders, customers, and employees to action. Simply put, if you can’t tell it, you can’t sell it. And this book tells you how to do both. Peter Guber, whose executive and entrepreneurial accomplishments have made him a success in multiple industries, has long relied on purposeful story telling to motivate, win over, shape, engage, and sell.

Communication Skills for Teens provides the guidance you need to become a better communicator and succeed in all areas of life. You'll also learn tons of essential life skills, including active listening, assertiveness, clarifying language, the art of an apology, compassion, interviewing skills, family communication, and more. Each chapter focuses on one key aspect of communication, offers a real teen's perspective, and includes practical exercises to help you apply what you've learned in the real world-away from your computer and smartphone screens.

Communication Skills—Eight manuscripts in one book, including: Body Language: 7 Easy Steps to Master Nonverbal Communication, Reading People, Microexpressions & Improve Your Charisma; Assertiveness: 7 Easy Steps to Master Assertive Social Confidence, Self-Esteem, Self-Awareness & Social Dynamics; Conversation Skills: 7 Easy Steps to Master Listening Skills, Interpersonal Feedback, Difficult Conversations & Voice Training; Make People Laugh: 7 Easy Steps to Master Being Funny, Conversational Humor, Improv Stand-Up Comedy & Joke Writing; and more.

Whether you talk, text, or email, Effective Communication at Work has everything you need to help boost your workplace performance and productivity. From honing listening to polishing speaking and writing skills, this essential guide delivers simple, powerful strategies and timely tips that can help you increase the impact of your business communication and correspondence both online and offline. Learn how to build stronger relationships and advance your career by mastering the art of effective communication.

Organizational psychologist and executive coach Rebecca Newton has found that even her most successful clients still want more of one quality: gravitas. They want their words to carry weight, to have a positive, lasting impact on those around them. Gravitas can seem like an elusive, intangible quality, but it isn't about adopting the style of another or being someone you're not. Newton draws on extensive research and experience coaching business leaders to show what underpins authentic gravitas and how anyone can develop it.

Get more of the communication ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to: rethink how you give feedback to employees; ask questions to encourage learning and the exchange of ideas; invest in the right virtual communication tools for your team or business; establish a language strategy for your company; negotiate effectively with anyone - including liars; and present data more powerfully using visualization.

For too long, the term insubordination has evoked negative feelings and mental images. But for ideas to evolve and societies to progress, it’s vital to cultivate rebels who are committed to challenging conventional wisdom and improving on it. Change never comes easily. And most would-be rebels lack the skills to overcome hostile audiences who cling desperately to the way things are. Based on cutting-edge research, The Art of Insubordination is the essential guide for anyone seeking to be heard, make change, and rebel against an unhealthy status quo.

Are you ready to confidently communicate in your life? Are you ready to seize every opportunity that comes your way? Becoming a Master Communicator—by Renée Marino-communication coach, Broadway actress, and star of Clint Eastwood’s Jersey Boys film—is a guide for those looking to have clear and authentic communication with others by using digital technology as a tool—but not the only tool. Smartphones and computers make everyday communication incredibly convenient.

You say something at a meeting and it is ignored; then when someone else says the same thing, everyone embraces it as a marvelous idea. You devote yourself to a project, but don't get credit for the results. You give what you think are clear instructions, but the job is not done, or done wrong.... Now, Deborah Tannen brings to the workplace the same voice, eye, and insight that made That's Not What I Meant! and You Just Don't Understand best-selling classics.

Good problem-solving skills are not something you're born with.... They’re something you can master. If your struggle is not coming up with solutions, but coming up with the best solution, look no further.