Technology Business

Acclaimed futurist, author, and digital strategist Bernard Marr delivers a compelling and engaging discussion of the technologies driving the impending—and ongoing—transformation of the internet, including blockchain, augmented reality (AR), and more. In the book, you'll explore the risks and opportunities presented by these game-changing techs and how they might impact you, your organization, and community.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

AI is a tool that can innovate and accelerate your business...if you know how to use it. Follow author, business coach, and AI Whisperer Severin Sorensen as he gives you the tools for taking advantage of AI platforms like ChatGPT, all with an eye toward business applications for the non-technical listener.

With easy-to-follow steps and examples, you'll learn how to maximize your profits and grow your business. This audiobook offers insights into using Google BARD AI to achieve success, from finding your niche and creating high-quality content to building an engaged audience and scaling your business.

You don't have to be a mechanical genius to be an inventor. Anyone can invent - a parent wrestling with a baby sling...a coach frustrated with slick-soled running shoes...an office worker determined to keep the computer cords untangled. Inventing is simply finding clever solutions to everyday challenges. Author and inventor Patricia Nolan-Brown has turned common annoyances into ingenious and money-making products.

Tyler’s TikTok Takeoff: From Trendy Clips to Thriving Brand Your Step-by-Step Guide to Building Success on TikTok and Beyond In today’s fast-paced digital world, TikTok has become a launchpad for creators to turn their passions into thriving brands. But how do you navigate the algorithm, grow your audience, and turn followers into fans while staying true to yourself? In this actionable guide, follow the journey of Tyler, a fitness enthusiast who starts with quick workout videos on TikTok and builds a thriving fitness empire.

Generative AI, Web3, neurotech, reusable rockets to power the space economy—new technologies like these are reshaping organizations at the hybrid office, on factory floors, and in the C-suite. What should you and your company be doing now to take advantage of the new opportunities these technologies are creating—and avoid falling victim to disruption? The Year in Tech 2024 will help you understand what the latest and most important tech innovations mean for your organization and how you can use them to compete and win in today's turbulent business environment.

In 8 Steps to Better Security: A Simple Cyber Resilience Guide for Business, cybersecurity researcher and writer Kim Crawley delivers a grounded and practical road map to cyber resilience in any organization. Offering you the lessons she learned while working for major tech companies like Sophos, AT&T, BlackBerry Cylance, Tripwire, and Venafi, Crawley condenses the essence of business cybersecurity into eight steps.

Extended reality (XR for short) - which encompasses virtual reality, augmented reality, and mixed reality - is one of the biggest business trends of today. It refers to the use of technology to create more immersive digital experiences that are promising to transform many businesses and industries. In this book, best-selling author, strategic business advisor, and respected futurist Bernard Marr explains the role of XR in providing innovative businesses solutions for companies of varying sizes and across different industries.

Technology rules us as much as laws do. It shapes the legal, social, and ethical environments in which we act. Every time we cross a street, drive a car, or go to the doctor, we submit to the silent power of technology. Yet, much of the time, the influence of technology on our lives goes unchallenged by citizens and our elected representatives. Our embrace of novel technological pathways, Sheila Jasanoff shows, leads to a complex interplay among technology, ethics, and human rights.

In The Social Organism, Luckett and Casey offer a revolutionary theory: social networks - to an astonishing degree - mimic the rules and functions of biological life. In sharing and replicating packets of information known as memes, the world's social media users are facilitating an evolutionary process just like the transfer of genetic information in living things. Memes are the basic building blocks of our culture, our social DNA. To master social media - and to make online content that impacts the world - you must start with the Social Organism.

It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience. Joseph A. Michelli—the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz, and Starbucks—was so impressed by Macquarie’s ability to deliver transformative customer experiences that he felt compelled to share this book.

Imagine a world where companies can move successfully into the future, where these brittle solutions are replaced with a flexible, simple approach that also delivers enterprise-grade capabilities. This book introduces asset operations management (AOM), an operating principle founded on the belief that asset-intensive organizations have much to gain by adopting new approaches to data, collaboration, and communication—all supported by modern, consumer-grade technology experiences.

In Cloud Calling Secrets, Ben Rife, CEO of Bullfrog Group, reveals the insider strategies that have helped thousands of businesses smoothly transition to cloud communication. If you're overwhelmed by the shift to the cloud or unsure how to choose between platforms like Webex Calling, Microsoft Teams, or RingCentral, this book is your essential guide.

From quantum computing to VR training, and from 3D-printing to brain-computer interface, new technologies are reshaping business on the factory floor and in the C-suite. What should you and your company be doing now to take advantage of the new opportunities these technologies are creating - and avoid falling victim to disruption? The Year in Tech, 2022 will help you understand what the latest and most important tech innovations mean for your organization and how you can use them to compete and win in today's turbulent business environment.

Jack Ma's small Internet company, which provides small enterprises the opportunity to sell their goods and services, since its start in 1999 has turned into a large company, with value exceeding $231 billion! The Alibaba group includes Alibaba.com, Yahoo! China, Alibaba Pictures, and even payment system Alipay.

This book offers a series of problems in thinking that require no special knowledge and no mathematics. The problems are designed to let readers find out about their personal style of thinking, its weaknesses and strengths, and the potential methods that they never use. Being right is not always important – an error can lead to the right decision. A copy of the L-game is inserted in each book for use in the section on strategy.

Mnogim iz nas chasto ne hvataet sil i vremeni na zanyatiya soboy. Kazhetsya, chto pishesh grafiki, sostavlyaesh planyi, no pri etom vse ravno nichego ne uspevaesh. Kak nauchitsya vse planirovat i uspevat? Chto nuzhno, chtobyi byit bodryim, polnyim sil i energii? Kakie instrumentyi dlya planirovaniya samyie effektivnyie i chto oni mogut dat nam?

Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital. This book offers an essential guide for retooling organizations for digital success. In the digital economy, rapid pace of change in technology capabilities and customer desires means that business strategy must be fluid. As a result, the authors explain, business design has become a critical management responsibility.

Easy-to-use AI tools, contactless commerce, crypto for business, the mature metaverse—new technologies like these are reshaping organizations at the hybrid office, on factory floors, and in the C-suite. What should you and your company be doing now to take advantage of the new opportunities these technologies are creating—and avoid falling victim to disruption? The Year in Tech 2023: The Insights You Need from Harvard Business Review will help you understand what the latest and most important tech innovations mean for your organization.